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    Acton Ford

    2.7 (70 reviews)
    Open 9:00 am - 6:00 pm

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    1 year ago

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    1 year ago

    They could try answering the phone. Another thing they could do to improve would be to fix issues the first time.

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    2 years ago

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    4 years ago

    Acton Ford is thorough and takes care of every problem I have sent their way. They are not the least expensive option around.

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    2 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Acton Ford

    Review Highlights - Acton Ford

    The entire time I have been going to acton ford Dan Summers has worked in the service department.

    Mentioned in 5 reviews

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    S & D Auto Sales

    S & D Auto Sales

    (8 reviews)

    Bought a 2016 Kia Sedona from these folks. Within 2 days it was broken down on the side of the…read moreroad. After spending a month at the shop waiting on parts, it needed an alternator (the entire bottom end of the motor had to be disassembled to get it out), some sort of throttle sensor (back ordered for a month) and a new battery. Essentially, the van couldn't be driven for the entire first month. Judging by the undersized battery installed in the minivan from some other vehicle, the dealer it knew it had an alternator issue but didn't want to replace it so they covered it up by putting a newly charge used battery in. So, things happen... it is what it is... the part that got me the most was the lack of customer service when all this happened. Everyone is all bright eyed and bushy tailed when you pay cash for the van but could care less if something happens after the sale. That's not customer service! You live and learn. I'll never go back or refer them to anyone else.

    Bought a SUV last October -2016 model - had high mileage but appearance looked good. Test drive…read morewas decent but had small quirks - price seemed decent. Haggling was zero - it is what it is they say. We paid as my son really needed a vehicle. Come Winter (less than 30 days, we noticed no defroster working - find out that air flow diverter broken. $800 - when brought to dealer attention they threw out the lemon laws for cars over 140k are only 7 days and not 30 - refused to even share the cost - we didn't test defroster or heat being summer when we purchased. A month later, son complained of zero heat. Saw that coolant was thinking. Mechanic saw leaky waterpump and 2 bids are almost $4000 - again, dealer refused calls, avoided me like the plague. We did buy a lousy warranty - 6 months from them - Penn Warranty, but they barely cover anything and their labor rates are $45/hr - no mechanic is $45/hr, so I have been trying to find a cheaper mechanic and when I think I do, warranty company gives run around. Again I call dealer to help us find a reasonable mechanic - they avoid calls again. This S&D sales is horrible - I wish I did more research. The owner buys junk cars and inflates prices beyond beyond - very risky, very shady, very non-customer service friendly. STAY AWAY - please!!! I want give ZERO stars but it wont let me but I hope I can save others from this heap of metal junkyard.

    Acton Ford - car_dealers - Updated May 2026

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