Always on time. Very good service : careful to avoid spraying solution into birdbath & shrubbery.read more

Seeing positive reviews made me go with these guys after considering other options. I wish I…read morecould give a good review after using these guys for a year but nothing can make up for poor customer service. They come once a quarter and will spray the perimeter of your house for 5 minutes and call it a day. After I complained that there are wasps and roaches still crawling around the exterior and eventually getting into the house, they sent the technician out again to do the same thing. They also said they can not really control pests outside the house (then what is the point of just spraying out there each time and charging me for it?). I understand if this is a one time service but if I'm paying for your services every few months then I expect not to have a pest problem on my exterior walls. Sorry I don't have pictures of the roaches because they come out at night. Finally, I went away for a little over 3 months for work and got an email telling me I needed to pay for the last visit that had occurred while I was away or it would be turned over to collections. I had already told them that I do not need this service if they can not take care of the wasps because obviously I will not have this problem over the winter months. All my previous visits were paid for except the last one because I was not home to receive the bill. $80 is not a big deal for me and I have already paid it, but to send an email like that during a pandemic where many people will struggle to make ends meet shows you the character of this company. I emailed directly to the owner himself, Brian, and told him regardless of whether service was rendered or not, I am not a satisfied customer and I have made that very clear. If he wants to charge a customer for services that they are not happy with then that is his decision. After a few back and forth responses, he declined to take any ownership of the issue and so I paid. Needless to say I will not be using them again.

Terribly disappointed in Andrews!…read more Andrews performed well, UNTIL I cancelled the quarterly pest service. At that point, they still sent out a technician well AFTER the cancellation date, who naturally was able to blindly complete ONLY the OUTSIDE portion of the service, since I was not at home. After that debacle, in good faith, I offered to let the tech come back to complete the INSIDE portion but they were a "no show" on the follow-up date, despite me having taken the day off of work to be at home! No follow-up nor apology from the front-office. To complete the ineptitude trifecta, they have continued to bill me for the FULL $85 for the service despite it being only partially completed. My repeated offers to pay 50%, to put this nightmare behind me, have being utterly ignored. So, zero stars for customer relationship, retention, and responsiveness.

Andrew Termite and Pest Control are the best! They helped us set up our business before we even…read moreopen. Ask for Andrew or his son! You will not find nicer or more perfectional help than them! Thank you, A-Model Self Storage

I reached out on a holiday and Terry responded and came out to see what was going on. I suspected…read morethat I may have had bats in my attic and he confirmed. Two days later the bats have been removed, everything secured so they would not be able to get back inside, and everything cleaned up. This has been one of the best experiences I've had with a service provider in a very long time! I've already recommended Pyramid Exterminators to a friend needing service and I recommend them to you as well!

Quick response time on the weekend!!! They came out and destroyed an underground yellow jacket nest…read morethat was found on a Saturday. From the time we made contact to job completion was about four hours (super quick turnaround time). I thought the price was fair and they honored their work by giving me a guarantee. Thank you to the Pyramid team and especially Terry for setting everything up!

Your exterminator reached out to me to set an appointment. I did not respond as I would be out of…read moretown and I do not advertise that fact. Your exterminator created his OWN appointment. Showed up, and treated the outside of the house even though it was clear I was not home. I did not schedule this service that they performed and CHARGED my credit card for. I've attempted to reach out multiple times, but apparently their phones and email only work for new clients, not current ones they have taken advantage of. Thankfully, my credit card does not take nicely to "unauthorized charges". Find another company.

We had a minor issue and the support that the Chamblee office was amazing! Yousef Maqousi and his…read moreteam went above and beyond my expectations and my parents!! Thank you for making it right. Appreciate your professionalism and kindness!

This provider was recommended for the pre-purchase pest inspection of our new home. The Inspection…read moreReport appeared to be thorough and was very detailed. We were cautioned that the attic, basement, and interior storage areas were infested with FIVE (5) different types of rodents, that were each listed - how disgusting, right?! A crew installed wire mesh over the exterior eaves of home, and this actually appears to have been well done. (That earns a star in the rating, the rest of the work and questionable inspection / sales job isn't worth a single star in my opinion). No need to smear the employees by name, since the whole process was tainted start to finish. They know who they are, and we now know this is how they operate. The first point that put us off was that each time they were scheduled to work either inside or outside our newly purchased home, they would pop in a day early, or at a different time on the scheduled day, curiously avoiding any contact. Twice when only painters were on site, the pest crews entered our home without permission or notifying anyone, and were only spotted by chance by one of our painters. When I immediately complained and protested to the crew boss, he laughed and joked that they were "Ninjas". I didn't pay for trespassing pranksters, I expected professionals, able to make and keep appointments. Finally, the traps they set for these 5 types of rodents allegedly infesting our home, took a second and third trip as they missed one entire separate attic space on their previous unscheduled visit. (Had they shown up on the scheduled day of appointment we could have saved 'the Ninjas' an unnecessary return trip. Once all traps & bait were placed - it was time to rid the infestation, Except For One Problem - no trap has ever tripped in the following 3.5 months. No bait is touched. All this making it painfully clear there is no evidence of any grey squirrels, flying squirrels, rats, mice, or chipmunks they stated were running amuck in the attic, basement, and interior storage areas (no signs of damage, droppings, etc. have been observed). In hindsight, it looks and feels like a scare tactic to sell services. Sadly, the entire process appears to be centered around sales, and the inspection aspect is highly suspect. We gave them our trust, full payment in advance (now we know why), and can chalk it up to a lesson learned. Don't be fooled. Don't make the same mistake we did.

Bad company.. Referred me to an affiliated company for a rodent problem who I had to call twice…read morefor their follow up appointments. Will never use them again

I used On Target Pest Control for over 8 years and highly recommend this company. The owner, Vinny…read moreis efficient, reliable, professional and a very outgoing, kind man. The other technicians are equally incredible and some of them are related to Vinny. A true family owned and operated business. I am petrified of bugs but especially cockroaches. Vinny would come do services in between my usual bi monthly service just to ease my mind and give me a sense of safety. He has great pride in his work and successfully runs his business with honesty and humility. We moved to Savannah so unfortunately had to stop using On Target Pest Control. If I could convince them to come to Savannah I would be thrilled! However I do think others should know of what an eco friendly pest service On Target is. I can attest to safe products because my dogs and infant remained in the home and had zero problems after a service visit. Call On Target if you want highly trained, professional pest control done each and every time.

Punctual, professional and I haven't seen any bugs…read more This is a family owned business ya'll. Support them! They are awesome! I was seeing "waterbugs", spiders & centipedes. You know? Those BIG roaches. They were in the garage heavy and then I started seeing them in my sons' room and that was a little disrespectful to me. I called On Target after looking on Yelp. I just wanted a 1 time treatment, which none of the larger companies offered. They all want you to sign a contract. Since I am renting and didn't feel like there was any type of infestation I didn't want to commit to quarterly or a 1 yr contract. I submitted a request on Yelp. A lady ( I can't remember her name) called me back and asked a few questions. She knew her information, was professional and informative. She told me my options and set the next available appt. The technician arrived with his son in tow. Showing him the business!! We talked, they sprayed and left. Pretty simple. All of my questions were answered. On Target told me if I saw anymore bugs to call them and they would make it right. I liked that. After the treatment, I have seen 3 bugs. The 1st was a few days after treatment. He was on his back! The 2nd was a spider and I smashed him. The last 1 I saw was over a month ago and it was a little small thing so I squashed him. Let me not forget to mention that I have children. 1 has asthma so I was concerned with what grade chemicals were being used and the smell associated. On Target has "GREEN" or "natural" formulas. Your choice. But choose On Target!!!

I have ordered items from this company in the past, but didn't realize that this is a place that I…read moredrive past several times a week. As we all know, Georgia is an extremely humid place, and with that humidity comes lots of ants, roaches, termites, and things that love free blood donations... (mosquitoes)... Last week I stopped here because I was looking for a product to prevent roaches from getting into our house, because we have a lot of bushes and pine trees surrounding our property, and personally I do like the trees to keep our home shaded. However, I am just sick of seeing what some may call palmetto bugs... I spoke to a gentleman here who was extremely knowledgeable about the products they carry as I was looking for something particular that is a liquid concentrate, and I saw they had Talstar P, which is highly recommended, but wanted something better that is a long lasting residual, and he recommended Turonyx Ultra FX, it costed more, around $45 in store, but after I used it the following morning I saw around 10 dead roaches outside. This stuff works... and is supposed to work for up to 90 days, even after it rains. Moving on. This place is great; they have staff that knows their products. You just tell them what you are trying to get rid of, and they will recommend the correct product. Hiring a company to do pest control can be extremely expensive, and yes, there are times when you need to hire the professionals. Just KEEP in mind that the stuff this store sells is PROFESSIONAL products, used by professional pest control companies, so you need to wear PROPER PPE when using this stuff. It is highly toxic; wear gloves/masks and long-sleeve clothing when using this stuff they sell here. In many states, you are required to have a license to buy these products, so consider yourself lucky in Georgia. When in doubt about how to use their stuff, do research and watch videos. If you live nearby, buy in their store, your get better advice on what to get, and it costs less in store, as they don't have to ship it. I noticed prices inside are about $10-15 dollars cheaper. [Review 759] - 7th Review of 2026

Lowest prices for rat bait stations and rat bait. Communication could be better, but it is a one…read moreman operation. Give extra time for orders and text his number more than once sometimes. When I spoke to him finally very nice and helpful guy. Will buy again.

Our first visit on a home we just purchased and no termites were found. Always a positive start as…read morewe have the Termite Repair Guarantee, this is an annual Inspection. The Technician, Chris was very friendly and professional, calling ahead to let us know of his arrival time (on time) and also explaining his process as he moved through our home with a Flir thermal imaging device. The process took under an hour as the house was sprayed last year by the previous owner. The price was reasonable for an annual renewal and warranty, we will keep it in place going forward.

Excellent service! Great results! Very professional and knowledgeable about pest management.read more