This company was referred to me by my property management for pest control services. The first…read moremajor issue was that I never received any call, text, or email confirming an appointment. Out of concern, I reached out directly to the vendor to clarify scheduling. From the very beginning of the call, the representative who answered was rude, dismissive, and unprofessional. She told me, in a blunt tone, that an appointment had already been scheduled "whether I confirmed or not," and that they would be coming regardless of my consent. Hearing this was alarming and completely inappropriate. As a tenant, it is my legal right to be given notice and to provide consent before anyone enters my home. I live alone with my young children, so boundaries and safety are very important to me. When I tried to explain this, the representative doubled down on her attitude, insisting they were coming regardless. At that point I did lose my cool, and I acknowledge that -- but only because the conversation began with them insisting on entering without my permission. No tenant should be spoken to that way, especially regarding access to their private residence. Instead of de-escalating, the representative abruptly hung up on me. I then spoke with another staff member, hoping for a more reasonable interaction. Unfortunately, the situation only escalated further. This person accused me of making "threats" and said that because of this, the company would not provide service and would instead charge me a "trip fee." This was outrageous because no appointment had ever been confirmed, meaning there was no trip to cancel and no legitimate basis for any fee. For the record, I never made threats. What I said was that if anyone attempted to enter my home without my consent, I would protect myself and my children. That is not a threat -- it is a clear boundary and a legal right every tenant has. Their attempt to twist my words into something more serious felt like an effort to avoid responsibility for their own unprofessional conduct. What troubled me the most was the follow-up. I was told outright that I could not write a review about this experience and that doing so would be considered "slander." That statement was not only false but also deeply inappropriate. Consumers have the right to share factual accounts of their experiences. Honest reviews are not slander, and attempting to silence me only reinforced my concerns about this company's lack of professionalism and accountability. To summarize, this company: Failed to obtain my consent before scheduling service. Claimed they could enter my home whether I agreed or not. Spoke to me rudely and hung up on me. Mischaracterized my words as "threats" when I was only standing up for my rights. Tried to charge a trip fee for an appointment that never existed. Attempted to intimidate me by saying I could not leave a review. This entire situation turned what should have been a simple scheduling matter into one of the most unprofessional experiences I have ever had with a service provider. Instead of respect and clear communication, I was met with hostility, misrepresentation, and intimidation. As a single parent with children in the home, I take matters of consent and entry very seriously. I expect vendors working with property management companies to uphold professionalism, follow proper legal procedures, and respect tenant rights. None of that happened here. Based on this experience, I cannot recommend this company. THERE ARE SEVERAL REVIEWS WITH SIMILAR EXPERIENCES WITH THIS COMPANY! RUN RUN RUN! THERE ARE SO MANY GREAT PEST COMPANIES THAT DO NOT CONDUCT THEMSELVES THIS WAY!

Joshua came out, inspected, educated us, and did a fantastic job. We are very pleased!read more

I was hesitant about getting a new mosquito service because of failures in the past. I took a…read morechance and I'm glad I did - worth every penny! I can work in my yard and not get mobbed by the little buggers. I get the monthly service and as an added bonus, they will come out and redo anything if you're not pleased. Their customer service is outstanding and that's hard to find nowadays. I would like to shout out to Joey who sprays my yard and does a fantastic job!

We've used this company for several years now and have been very satisfied with the service and…read morestaff. Our most recent treatment by Joey was thoughtful in that he noticed an open door and the convertible top down. He politely asked us to close both before rendering service. Very nice guy!

Taylor did fantastic job spraying our home inside and out. He did a great job removing spider webs…read moretoo. He was very thorough, professional and friendly. We highly recommend Healthy Home Termite & Pest Control. George and Nathalie C. Acworth, GA

I had my two year termite inspection done yesterday and Healthy Home did not disappoint me. Eric…read morewas awesome. He was meticulous, patient, and extremely thorough! He has a wonderful personality and I could tell the moment I met him that he was proud of the work he did. I added quarterly pest control and he pointed out ant trails leading to my house,which he took care of. I am grateful for what he did and would welcome him back if needed!

I can't recommend Southern Wildlife & Southern Pest Management, LLC highly enough! From my first…read morecall, they were incredibly responsive, kind, and easy to work with. Bruce went above and beyond to ensure we were well taken care of. He did a phenomenal job not only getting rid of the critters that had found their way into our home but also sealing up the outside to make sure nothing could get back in. Bruce's professionalism and deep knowledge of his field were beyond impressive. He patiently explained every step of the process, and I learned so much just from chatting with him. On top of being an expert in his field, he was also a joy to have around--such a personable and friendly guy! I was also impressed by the level of communication from the company, even when winter weather and road closures presented challenges. They kept me updated every step of the way, which made the entire experience stress-free. As a family-owned company, their care and dedication to their customers really stood out. The pricing was very fair for the extensive work they provided, and I appreciated the value they delivered. Even though I live in Roswell, GA, Bruce sometimes made the trip from Blue Ridge or Dawsonville to get to us, showing how committed they are to their wide service area. If you suspect critters have made their way into your home, don't wait--call Southern Wildlife & Southern Pest Management, LLC. They brought peace back to our home (a much better solution than my wife's initial reaction of "burn it down, I'm going to a hotel!"). Thank you, Bruce and team, for everything!

Thank goodness for this company and their outstanding expertise. Not only do they do an…read moreoutstanding job. Job but their communication skills are excellent. Love these guys. Bats be gone!

Always on time. Very good service : careful to avoid spraying solution into birdbath & shrubbery.read more

Seeing positive reviews made me go with these guys after considering other options. I wish I…read morecould give a good review after using these guys for a year but nothing can make up for poor customer service. They come once a quarter and will spray the perimeter of your house for 5 minutes and call it a day. After I complained that there are wasps and roaches still crawling around the exterior and eventually getting into the house, they sent the technician out again to do the same thing. They also said they can not really control pests outside the house (then what is the point of just spraying out there each time and charging me for it?). I understand if this is a one time service but if I'm paying for your services every few months then I expect not to have a pest problem on my exterior walls. Sorry I don't have pictures of the roaches because they come out at night. Finally, I went away for a little over 3 months for work and got an email telling me I needed to pay for the last visit that had occurred while I was away or it would be turned over to collections. I had already told them that I do not need this service if they can not take care of the wasps because obviously I will not have this problem over the winter months. All my previous visits were paid for except the last one because I was not home to receive the bill. $80 is not a big deal for me and I have already paid it, but to send an email like that during a pandemic where many people will struggle to make ends meet shows you the character of this company. I emailed directly to the owner himself, Brian, and told him regardless of whether service was rendered or not, I am not a satisfied customer and I have made that very clear. If he wants to charge a customer for services that they are not happy with then that is his decision. After a few back and forth responses, he declined to take any ownership of the issue and so I paid. Needless to say I will not be using them again.

Absolutely amazing customer service. From start to finish this entire process has been seamless as…read morewell as worry free. We initially contacted Any Pest as in Georgia, around this time of year, I don't think any home can avoid some type of bug crawling into it. Whether it's a water bug or those nasty stink bugs, I was about fed up and decided to give them a call. They came out the following day and did a service call to do a free inspection, and not once throughout the process did I feel pressured to go with their services but I did however feel more educated on what was happening with my home. I signed my paperwork to start with their services the same day and they were out to service my home within two days. In the middle of the two day spam, I had a freak experience with a bunch of flies taking over a guest bedroom of mine and not only was the owner responding to my text messages late at night on what I should do to at least decrease the situation, but he arrived first thing at my home the following morning to help. I cannot be more grateful for contacting this company and not going with any of the others. They are hands-down the B E S T and have a long-time customer in me. You can tell that they sincerely care about their customers and they genuinely want to make sure that you have the best experience. I would recommend to absolutely anyone

I was with Extermco Pest Control for years and valued their prompt, thorough and cost effective…read moreservices. Lookout Pest Control out of Centre Alabama bought them a year or two ago so I inherited this unprofessional, expensive and ineffective company by default I guess. It started with my rodent service. Our technician was highly reluctant to go in my attic after the initial treatment and I understood due to the heat. He did tell me he could go up there in the heat to put another bait station for an additional fee of course! I'm guessing he gets commission off it! We continue to hear rodents up there but they seem unconcerned about it at all. Then the kicker of kickers, I get an email regarding an inquiry about our termite bond renewal. I never responded thus in my mind implies a no. A month later this guy shows up hops my fence and stays 10 minutes max as my girlfriend was in the home. After he leaves he sends me a text stating everything looks good no moisture or sign of infestation. No formal report whatsoever and I promptly get an invoice for $260 when it usually was $200. No notice of a price increase nothing. I didn't pay the invoice as this really infuriated me. Then I get an inquiry of payment and threat regarding the termite bond being void. I replied that I would pay when I received a report. What do I get? One line at the bottom of the invoice stating "nothing noted"! Is this any way to run a business?! I've owned and run 3 and would be mortified if my people conducted themselves like this! This is an F minus company at best!