I called at 9 30 pm they came as fast as they could and unlocked my door. 10 minutes I was on my…read moreway. 1/2 hour each way drive and they did a professional job in 10 minutes. No body else answered the phone or returned the call. Get this. $71 for over 1 hour driving, gas and service!

Literally saved us from being stranded in the middle of nowhere on our vacation trip. 100/10 stars!read more

Jeff and Julie are always responsive and prompt. Today, a holiday weekend, I messaged them to see…read moreif they were available to tow my classic car from a storage unit to my house. The said they were available as soon as an hour. They were promptly available an hour later. Julie is an exceptionally friendly professional with some serious muscles. My car was loaded quickly and delivered. Jeff clearly knows what he's doing. The process was easy and the cost extremely reasonable. They explained how to get reimbursed by insurance company and sent the necessary paperwork. I can confidently, highly recommend Jack Gabbard's Towing!

Jeff is a great person to work with. Ran a little late due to an emergency call earlier, called me…read moreto let me know. Took my truck into the repair shop, very professional. Will use again if I need towing.

Great service...good price right on time.he towed my car on October 29 2022 around 1:00am…read more He was on time and did great work

What a joke. Company hangs up when you try to call and give new owner info on a vehicle they…read moreimpounded that we sold to another private party, to help them out. DOL.WA.GOV states right on their website that when you PURCHASE a vehicle the new owner has 15 days to transfer, yes we should have done the report of sale in a timely manner, but we did not, the new owner is still responsible for transferring title which I tried to explain, which is also why there are $ penalties when they finally go to do so. But I understand towing companies don't need to care about their reputation. Shitty customer service guys. Was just trying to help a fellow auto related company out. I've been doing this type of paperwork stuff for over 30 years, and I know how frustrating it can be sometimes. So much for trying to help out.

Huge shoutout to Northwest Autobody for doing an outstanding job on my vehicle. From the start they…read morewere professional, honest, and genuinely great to work with. No gimmicks, no runaround and just straight answers and quality work. They kept me in the loop through the whole process, and when I picked my vehicle up it looked fantastic. You can tell these guys take pride in what they do, and that kind of craftsmanship and integrity is getting harder to find these days. If you ever need body work done, this is the place to go. Hopefully I won't need their services again anytime soon... but if life (or a parking lot) has other plans, I know where to go! Thanks again for the excellent work!

I will start by saying that they are very friendly, but that is all the good I can say. Their work…read moreis par for the course, but certainly nothing special. I dropped my truck off, and it just sat there for 2 weeks before they even touched it. I had to call them and find out what was going on. They told me that they would update me on an ETA on certain days and they never followed through. Again, I had to call them to find out. My vehicle also got broke into in their parking lot while sitting there & things were stolen out of it. There are far better places to go, and I cannot recommend this place to anyone. Borderline horrible experience.

Brought to them for front end work. Replace control arms and alignment. $1600…read morePicked up the truck and alignment was not right. Vehicle pulled hard and steering wheel was not straight. They requested I bring it back. They had already had it for a week and and a half. I had to return to arizona for cancer treatment. By the time I got to arizona , my tires were destroyed. They refuse to reimburse me or compensate me in any way. Terrible quality control and poor customer service

This man is a senior technician he knows his stuff he is highly qualified as you walk into the door…read moreyou have the secretary and the counter that is very messy to the left is like used to be looks like a living room that is dirty and messy needs some organization skills to get your vehicle worked on I highly recommend this place they do excellent work

I asked them to check what was wrong with my car so the scanned it or did diagnostic test on my car…read moreand they put a quart of oil because it's a little bit low and they took 1 hr to do all that and charge me $200 upfront. The guy who scanned it was done in less than 15min and the lady, named Sara did the estimate for 45 min. Im so disappointed and I feel like they took advantage of me. I asked if the cost is the best they can do but the other guy said that's an hr..wow! I don't want to go back there ! Although my mom and dad go there. No star!

My first time at this establishment. Very friendly, organized, professional and reasonable. Highly…read morerecommend.

My name is Aaron and I have taken my 2001 Chevy Lumina to Jeff at advanced automotive twice in the…read morelast two years. I can't remember what the first issue was but Jeff took care of it and my car ran fine. The second and most recent visit to Jeff seemed like all was going well until I realized he had damaged my car. (My car is dented on the hood already) I brought my car in to have a leaking water pump fixed, again he did a good job and my car ran great but when I went out to my car there was a giant dent in the back left door. I asked Jeff what happened and he said "my car was already dented so he assumed it was already there." I told him that dent is new and it look like a car hit it. He said he had no idea what happened then. When I got in my car I noticed I went from a full tank of gas to 3/4 tank and I suspected he'd driven it over the weekend that he had it. I took the car to my dad who is a lawyer to see what he thought and he told me Jeff was liable for the damage and either needed to pay for it, fix it, or have insurance cover it. When I went to Jeff I had never mentioned my dad was a lawyer and confronted him about the tank of gas being less full and he said that the test drive and taking apart the water pump had probably emptied it.... I decided to let that lie go and said that he needed to cover the damage, fix it, or just have his insurance cover it. He said he'd get back to me when insurance contacted him. A day later he said insurance told him "because it wasn't in his shop, but rather in his parking lot it's not his fault and I need to claim it through my insurance or just leave it." I then told him that I wasn't going to do that because my car was in his care and I didn't get it in an accident. He again refused to take care of the cars damage he had caused, so I told him my dad is a lawyer and has instructed me to have him pay for it, fix it, or to contact his insurance to cover it and he acted super offended and said "I don't take kindly to threats." I told him I would never threaten him but wanted him to know I trust what my dad is saying over him. My dad was getting ready to contact him to let him know he'd take him to small claims court if it didn't get fixed but then Jeff called me and said I've decided in your shoes I'd want my door fixed so how about I find a door and replace it, so I agreed to that. Two days later Jeff couldn't find the correct door (color, interior material) so he said he'd called his insurance and they changed their mind and will cover it." Finally after I got estimates from multiple shops and had an insurance rep come out and look at my door, they sent me a check for the damages to replace it. I highly recommend never taking your car here because it's a dishonest shop. He doesn't record "miles in" like all other shops in town, and that's because then he can drive your car where he wants and only record "miles out." He will also try to blame you like he did to me for damage before he even tries to contact insurance which is exactly what he is supposed to have insurance for.

My car broke down, four hours from home, and the tow truck driver took it to his personal mechanic,…read moreJeff Wright of Advanced Automotive. I couldn't have gone to a better place. Jeff had the problem diagnosed in minutes without trying to convince me I needed anything more. I actually had him fix something else while he was under the hood. An honest mechanic, that I highly recommend.

very professional and trust worthy!!! I'll be back for all auto repairs I would recommend to any of…read moremy family or friends

Held my car for two weeks and did nothing…read more After two calls, they call me back and say I need a new engine. For a diagnosis, they just repeated back when I had told them and tried to charge me $179 for that. The car needed a relatively easy 2 hour repair but they clearly didn't want to do it by suggesting a new engine. Even though I wanted a pro to repair this, I repaired it myself in my driveway in a few hours for under $100 including a special tool.