Beau arrived promptly, very helpful and loaded my vehicle with ease. I appreciate his professionalism and courtesy provided while performing his service. Thank you Beau and Bilko. read more

Beau arrived fast - kept me updated the entire time and was so kind and professional. I was on the side of the road, blown tire and freaking out. He installed the spare, calmed me down and had me on my way quickly. If I EVER need any type of towing service I will be calling BILKO. Thank you so much. read more

Bo came and saved the day. Great driver. Knew exactly what he was doing and I have a tad bit of a complex car to tow.

There's no way I could say thank you enough to Mike for saving us. Stranded on a mountain pass with zero cel service relying on strangers for help. After several hours (no thanks to AAA) Mike came to our rescue. I am so grateful for his help in the scariest situation I've ever been in. I thought we were spending the night on top of a mountain with 2 flat tires and a dead battery. +++ read more

Bilko Towing - Towing Near Me - Union Gap, Washington

Excellent service, very communicative and fair with pricing! From Bobbie on the phone to Beau the Ace tow truck driver who took the time to keep me in touch about the car/tow... A+ all the way around! read more

Bilko Towing - The only place to go with! - Towing Near Me - Union Gap, Washington

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Yesterday I was rescued by Mike from BILKO Towing. I was on my way from Seattle to Curlew which is 6 hours East of the Mountains. I was 2 hours into my trip with my grand daughter when my truck suddenly shut down. I pulled over on the shoulder by Exit 162. I called AAA to call a tow company. BILKO Towing came to the rescue. Mike was caring safe and good conversation. He was able to make sure we were ok. He got my truck back to Seattle to my mechanic then drove us home and helped unload the belongings to my house. Mike is our hero. BILKO towing rocks! read more

Beau with Bilko towed a car for me and was friendly, fast, and helpful. He takes a lot of pride in his work and I appreciated it a lot. Bilko has some real good people working there. read more

We had a blowout on 410 near Whistling Jacks yesterday, Arbey came & took care of us! Excellent service & communication from Bilko Towing, highly recommend them!! read more

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My husband and I were stranded in Cle Elum, WA, after a highly stressful travel day. We made a call to AAA roadside assistance, and Bilko Towing came to our rescue! We were 107 miles away from home. Kris, the tow truck driver, came quickly and showed great care as he strapped the vehicle to the truck. He made room in his cab for us to travel along with him in his truck and was friendly and easy to talk to. Thank you, Kris, for getting us home safe. You were an answer to prayer! read more

At no fault of the owners of this company I am not a happy customer. They honestly should hire better help. I called roadside on my insurance as my car would t start. They sent Terry from BILKO towing. He informed me he worked on commission so he would hook up a charger and if didn't start in 1 minute he was leaving to go take care of a mail truck driver that was waiting for him at a bar. He got mad when I wouldn't let him unhook my battery positive charge that would have wiped my computer. He hooked a tiny charger on my car 1 minute didn't work... he then directly jumped from his truck but left the cable on for 1 minute then unhooked it and told me he had to go he couldn't help me. He gets paid on commission he said so the more clients he sees in a day the more money he makes. Earlier he couldn't get a jeep started either so he left the guy hanging. When I walked up to his truck to ask if he had my other key fob he ignored me and sped off ... I know the owners of this company and have used them in the past but if this is the kind of service I'm gonna get from a guy who works two days a week and helps no one then I'll find another tow service. I have informed my insurance company and we should not have our rates go up for lack of professional service! I'm angry and still don't have a vehicle that will start. I pay the big bucks for good service I don't believe in paying for this type of bs. Your business is going to suffer a great deal of you continue to use this guy! Wonder what his disability reviewer would say if he's collecting money under the table and drawing from the state. FYI his name is Terry. If you get any other driver they should be fine just pray you don't get this one. He also ordered a two truck on my behalf that I did not call for or schedule or ask for. A driver should not take it upon themselves to order anything not requested by the vehicle owner. read more

AAA dispatched Bilko towing to transport my broken down truck across the Cascade mountains from Vantage to Renton. From start to finish my experience with Bilko was fantastic, considering the circumstances. Beau, our tow driver was efficient, safe, knowledgeable, friendly and professional. He was able to answer any questions I had and kept me updated from pick up to drop off. Thank you Bilko for making a bad day a better one. read more

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Henry the driver was great! However Ruby the office person needs to learn how to talk to people, very disrespectful.

Big thanks to Bilko Towing and outstanding driver Kris - my husband had a rare breakdown in an old sports car near Vantage - although it took AAA a long time to correctly process his call, once Bilko Towing was notified, Kris arrived very quickly, and he loaded up the car with great care - hopefully, no more mechanical issues - thanks again Bilko Towing and Kris!!! read more

Bilko Towing - Towing Near Me - Union Gap, Washington

4/20/24 10am Best towing experience I've ever had, and no exaggeration, which has nothing to do with the truck really, but everything to do with the driver, Kris. He called me when he was on his way but also felt like a buddy bringing his truck to help me out with the way he engaged in conversation with me from initial contact, to drop off. In fact, while he was loading, someone pulled up next to us, stopping traffic, telling Kris thank you again for helping them out and raved about his service. Highly recommend Bilko for towing and will be calling them again if I ever need it. Thanks Kris! read more

The lady from Bilko who picked up when I called was totally up-front with me, saying that the driver was busy with another customer so it would take a little longer for him to get to me. When the driver (Beau) was ready, he gave me a call to verify my location, make and model, etc. to ensure he wouldn't waste either of our time he might have had to spend looking for me. Once he got there, Beau was quick getting the car loaded up -- clearly he has a lot of experience. There's also a review on here about Terry from Bilko towing who works on commission and was willing to do sub-par work so he could get some extra cash; Beau too mentioned he works on commission -- and said there was another call waiting for him after he dropped me off. Yet that didn't at all affect the thoroughness of the work he did to get my car towed. He's also a really friendly guy who had a lot of stories that made the drive back to Yakima go by fast. The hours he said he puts in (several 24hr days/week), I don't know if I'd have it in me to be nearly as cheerful as he was, so I really appreciate him and Bilko. read more

We had excellent and very timely service from Bilko Towing. We had a tire blowout on our fifth wheel on a very busy expressway. We can't begin to appreciate fully the assistance we were given. Beau was very congenial and helpful. We even managed a few laughs over our predicament. read more

Excellent, quick, and extra kind tow service. Thanks, Kris, for saving the day! Highly recommended service !

Any time you need something Towed in the Yakima Valley or Ellensburg call BILKO! Ive only had to use them twice and each time I got Beau Stevens! He is the coolest and kindest Tow truck driver we've ever met. He will do what ever is needed to help and get your vehicle where it needs to be. In any kind of weather Bilko will be there for you any time you need them. They are the best Towing Company in the state of Washington and I've lived in diverse cities all over the state. Ask for "Beau" when you need a Tow! read more

Mike took great care of my car! I killed the 12V on my Rivian and it had to go from Yakima to Bellevue. We got it loaded and he got it there in the same time it would have taken me to drive it myself. Sent pics of it after he dropped it off. He'll get repeat business if I ever need it towed again. read more

Troy came up chinook pass and got my truck back to Richland safe. He was very professional and a pleasure to chat with. Definitely hope i dont need them again but if i do they'll be my go to. read more

We broke down on August 7, 2023 about 26 miles south of Toppenish, WA on Highway 97. We were fortunate to have phone service and we called AAA who set up a tow with a Bilko Towing. Kris, our tow driver, was really great. We were towing a trailer, and I had to wait for our cousin to come and get the trailer and Kris would not leave until our cousin arrived for our own safety. That was above and beyond the call of duty in our minds. He was really amazing and we are forever grateful. We would call Bilko towing again in a minute. read more

Our wheelchair-accessible vehicle broke down just outside of Ellensburg. Kris was dispatched to assist us, and went above and beyond the call. He brought a flatbed truck, because my husband, a quadriplegic, couldn't exit our van. He got us into town and sourced a shop that was most likely to assist us with our unique vehicle. Kris's driving was impeccable, and despite having to ride in the van on the flatbed, my husband felt very safe. He was kind and thoughtful and just what we needed when everything else seemed to be going wrong. Thanks Kris! read more

Crossed over the Vantage bridge by the Gorge the day after Thanksgiving and my daughters car picked up something that blew the tire out. With the peanut gallery in tow (2 dogs and a cat) we tried unsuccessfully to get either the tire off or the flat spare. I conceded it was time to call for the long wait of a dreaded tow. Everything I tried in the Quincy area was unsuccessful. No tires and no tow trucks available. Called Bilko and they said they had someone available and he would be on his way. Within a minute or two Kris called and said he was headed out to the rescue. (Ok he didn't say rescue but he sure felt like Superman) He arrived from Ellensburg in a flash and took my card info and sent us on our post turkey merry little way in my car with the whole crew. He then towed my daughters rig to Les Schwab where they had a tire in stock and swapped the tire out. Yes Bilko offered to try to change the tire but we couldn't get the spare out due to an old aluminum cased lug. Kris was fabulous and we were able to get the animals safely back home for dinner before the snow started accumulating where we live. read more

Bilko towing is awesome. Rocksolid service at affordable pricing. Kris, the tow truck, driver went out of his way to make sure that I was fully taken care of and I really appreciate that. He was amazing. read more

We broke down (burned out clutch plate) near Vantage. We were fortunate to be put in touch with Bilko. Dan arrived first, and was super communicative and helped us understand all the dynamics of our situation, including why he was unfortunately unable to tow us with his rig (comms snafu, wrong rig for our car, 3rd party liable). So Dan helped us get in touch with Bernie immediately. Bernie arrived exactly when he said he would, and quickly got us squared away and towed to our destination. Really appreciate the honest, upfront, helpful, friendly, professional service. Big thanks! read more

Beau from Bilko came out to tow my broken motorcycle from Cle Elum to Bellevue. He arrived when he said he would and with the right equipment. He had a tilting flatbed with a winch and a device called something like a "condor" which securely captured the front wheel of the bike and made it easy to winch it up. He tied the bike down with five straps. Two front, two back and one over the seat. The most secure setup I've seen on a motorcycle tow, and I've seen a few. Bike made it home safe and sound. Thanks Beau! read more

I got stuck on the side of I-82 East this past weekend 20 minutes from my destination. I had my kids and partner with me and called AAA for a tow as the car stalled going uphill and started smoking. AAA partners with Bilko Towing and got a technician out to me within an hour. Before his arrival and throughout the whole ordeal, Beau was incredibly communicative, helpful, and provided me with great peace of mind. Not to mention he was super quick, knowledgeable and truly a blessing that day. Additionally, he took the call on his day off and had to tow my vehicle over 2 hours away. Beau made a stressful situation seem like not a big deal at all. Thank you so much for your great service and expertise. You are truly a gem! read more

My trailer broke a leaf spring and needed roadside assistance. Jorden was sent to help get us going again and to a repair facility. They were friendly, efficient and on time with the timeframe given to provide the assistance. read more

Our 1996 Jeep Cherokee decided to give us grief as we were towing our ALiner pop-up camping trailer. We were headed South from Ellensburg to Yakima and were fortunate that it allowed us to limp into the view point overlook on Umptanum Ridge. We called AAA for which we have their RV Plus service. There were four of use, the jeep and the trailer who all needed to get to the service facility AAA recommended in Ellensburg. It took forever as their Ellensburg driver was completely slammed. Bilko finally sent out their driver from Yakima. Our wait time was over three hours, but they did an excellent job getting us taken care of. The Jeep went on the flatbed, the trailer behind. They dropped us and the trailer off at the KOA camp ground and the driver stayed until he was sure we were set up. Then he dropped off the Jeep at the service shop AAA helped us choose and arranged for the work. The driver went way beyond what we expected and got us and the vehicles taken care of. read more

Drove cross country in a 1970 F-250 made it all the way shy of 120 miles. Bilko responded to our call super fast! Victor was the best driver. He went above and beyond! Thank you for saving our hides. Highly recommend! :) read more

I had Bilko towing come out to help me with my car after it broke down. Unfortunately, AAA messed up and only called them out to do a jumpstart. The guy who showed up still tried to help me and see if someone else could come out since he had another call to get to. He couldn't find anyone but AAA re-requested roadside and included the tow. The same tech, Jordan, came back out sooner than estimated. He was great to work with and helped me out and we eventually got the car home. I highly recommend this company! read more

excellent service by Terry,called in for a battery jump ,he warned me battery was not looking good sweating on surface.Of course i didn,t listen.Ran my car for 15minutes and turned it off tried to start again nothing.Called him back he came back put a battery in that I bought from aaa started right up ,he was fast ,did not push battery sale.Very personable,hard working.Thanks Terry! read more

The car I was driving broke down smack in the middle of a campground site at the Gorge Amphitheater (so, my broken-down car in the middle of a field full of irregularly parked cars and scattered tents). Bernie showed up much sooner than expected (I was using a roadside assistance company), and somehow maneuvered a flatbed to the middle of this campsite and got my completely non-functional car out of there with no hassle to anyone. Couldn't recommend Bernie highly enough -- was quick, nice, and extremely competent. read more

Bernie was awesome! My car broke down in Washington and I'm originally from California so I'm new here. I called AAA who advised due to whether conditions it would be 3 to 4 hours before the tow company arrived. However, Bernie from Bilko Towing arrived within 30-45 minutes. Bernie was so nice and personable. When I told him I was going to take my care to Seth auto, he advised Seth was a good guy and would do a good job on my car. Bernie made me feel very comfortable being out of town and all. Thank you for great customer service :) read more

Cheers to this place for being open and quick on a Saturday of a holiday weekend! The driver was very friendly and cheered me a bit after a pretty rotten morning. I used them via AAA, so can't comment on pricing but was otherwise very impressed - they arrived within about 15 minutes of being called! read more

We were so impressed and grateful for Bilko Towing and Bernie! Our VW Bus was stranded, and it was a Saturday morning in June. He arrived in less than an hour with a flatbed with a winch. Our bus was on its 110-mile trip to Seattle in no time. It arrived in 3 hours, and the driver dropped it at the repair shop before we even got there! read more

Michael at Bilko Towing is an All-Star. I have used him several times as I deal with on reliable vehicles frequently and I have never had him tow a car to me that's been damaged and I have also never had him get a customer's car dirty inside he's very professional and I appreciate his professionalism Bilko Towing has great state-of-the-art flatbed trucks which ensure a great damage free tow read more

Saved my ass! I swerved to avoid hitting a deer and my car ended up high centered on the side edge of the road - hanging off a cliff. Bilko came right away and somehow managed to pull my car off the edge without any damage and without letting it slip over the edge. These guys rock! read more

Ryan was amazing, very professional, courteous and friendly. He was fast and kept in communication with us. Definitely made a bad day a lot better! read more

Bernie was a big help to us when our brand new car broke down on the way home from the out-of-state dealer. He knew of a dealership that was closer to where we lived along the route that we were heading. This ended up saving us roughly an hour of extra driving time when it was time to retrieve the car after it was repaired. We were expecting to wait 90 mins for him to pick us up, but it only took him 60 to get to us. Needing a tow because our new vehicle left us stranded is a bad experience, but the tow service itself was quick and friendly. read more