Thomas with Cle Elum Tow & AAA here in the best county in Washington state, shows on time, never wasted a minute to get my ol 35th anniversary Mustang outta a slush filled ditch, stayed to insure I was off and running, and remains wise via the avenue needed to get me back on the road. read more

AAA - Proof of incline, tried cable chains, broke apart tearing brake fluid tube off. Will repair. - Travel Services Near Me - Yakima, Washington

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Another sad experience here. Came in for passport photos. The machine isn't working. Had to go to two different Walgreens instead and pay nearly $20. read more

We were left stranded by The triple A tow truck. 2.5 hrs waiting for a tow truck a truck did show up across the street from where we were broke down. He drove to the back down an alleyway and out the side street never glanced in our direction never circled the block to see if he missed us. I don't blame that on AAA. I blame it on whatever tow truck company they hired to assist us. I am not going to renew my AAA membership. I'll use Facebook marketplace for tow truck drivers if I have the unfortunate opportunity of being broke down again. I'm very disappointed since I've been a member since the mid 90s AAA can KMA. read more

Monica was great to work with. We got good rates and were able to get all of our policies in one place. The process was easy and I definitely recommend getting a policy with them. read more

This is a tough place to review. On one hand, AAA has saved my bacon with towing/jumps on a couple of occasions - On the other, it's about $100/year - and I've paid more in annual dues over my membership lifetime than it would've cost to pay a towing company for the services that I've used. If you travel a ton, it's a good nationwide network to have and they can help you out in a crunch! My experiences with customer service have always been good. You can also get AAA discounts at a lot of random places - It's always worthwhile to ask establishments if they have AAA discounts. I have been most successful at hotels and large restaurant chains, but I'm sure there are others as well! I came into the Yakima AAA store for some passport pictures. At one point in time they were free with membership, but they are currently $5/set. This is less than most other stores, besides Costco where these are the same price. I was able to get my photo taken and be out of the store in about 10 minutes, which was great. The gal helping me was very friendly. This portion of my trip gets 5 stars. The store also sells a lot of 'travel accessories', but prices aren't exactly rock bottom (I figured they would be cheaper due to membership costs). I don't think this will personally be my place to find travel accessories, but they did have a decent selection of certain items. AAA also provides booking services - but I can't figure out who still uses this service....probably not anyone reading this review on yelp! I'm sure there's a generation of folks who aren't savvy with booking online, but it's hard for me to consider tacking on $35+ onto my reservation costs to have someone else click the buttons instead of me. That being said - if you aren't savvy with booking site - but happen to stumble across this yelp review - this may be a great option for you! AAA provides good service at a reasonable price. Good customer service is always a plus, but items at the store can get a tad pricey! If you're not a member and you drive a lot, AAA is a good option to consider. The days of travel agent style bookings are certainly on the decline.....but AAA still provides you that option if you are looking for it! read more

AAA - A partial view of the retail area - Travel Services Near Me - Yakima, Washington

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Broke down at 2pm on Sunday. Called our Premier RV AAA and well.... they left us stranded on the side of I-90 for over 24 hours!!! We called and called but they weren't helping us!!! And I would have to call them to get any answers after waiting and waiting!!!!Then on Monday mid morning AAA finally called us back (the next day) only to tell us we were on our own!!! My mental health, from being so close to that right lane with traffic and Semi Trucks going 70+ miles per hour right by us, was beyond diminishing!!!!! Why would our AAA just leave us!!! We pay for this for a reason!!!! Why would I pay for this insurance if I'm not going to get any help!!!????? So we were on our own after being left there all night!!!! After Hours and Hours of calls to anyone and everyone listed on Yelp and Google, we finally found Elite Towing out of Yakima! Believe me I was persistent!!!!!!!! They were busy, so they weren't sure when they could get someone out to tow our RV ....but Elite came through!!! NO thanks to AAA, that I have paid on for years!!!!! AAA Premier RV sucks!!! And now after paying 1600 out of my own pocket for towing, AAA says they only reimburse up to 500 of that!!!! Don't waist your money on the Premier RV towing through AAA!!!!!! Update: 9/7/22 AAA reached out to me on Yelp asking me to send my information into them for review. I did as they requested but still have heard nothing good. After talking to people about this incident, I have now heard a couple similar stories, so I know now that I am not the only one this has happened to this year!!! read more

We have used AAA road side services twice in the past week and have have the best experiences both times with Terry from Bilko Towing. Terry was very quick, a pleasure to work with and so helpful! Highly recommend! read more

Excellent service as always. Lorene and LaRae were quick and got what I needed done. great service and great people!