If I could give this company no stars I would give it to them. I gave this company a phone call…read moreabout my possessions and a vehicle I told them that I wanted to come get my items out of my vehicle. She told me OK you have to bring so and so previous owner with you even though they had already signed over the car Completely over to me. Which is no big whatever just A obstacle Other than the fact that so and so lives all the way out in Ellensburg so I told the lady On the phone We will see you tomorrow. Next day When we show up the lady says that the car has been auctioned And I can no longer get my things out of the car which are Totally important Like keys to another vehicle of mine . Along with many other irreplaceable Things. Honestly it is so sad to see a company Be so pathetic and unprofessional to their Customers. They literally lacking Common sense And professional Abilities to deal with people. the simple correct thing to do would have been to tell me that I could no longer come for my possession The day before and prevented somebody to waste time and gas driving all the way from Ellensburg for me also. This joke of a company should not exist 100% SHIT. WOW

We had employed this company as our commercial tow company. I wish I could give less than 1 star…read more This is the worst most disrespectful company in Yakima. Find another company and save yourself some grief.

Great service...good price right on time.he towed my car on October 29 2022 around 1:00am…read more He was on time and did great work

What a joke. Company hangs up when you try to call and give new owner info on a vehicle they…read moreimpounded that we sold to another private party, to help them out. DOL.WA.GOV states right on their website that when you PURCHASE a vehicle the new owner has 15 days to transfer, yes we should have done the report of sale in a timely manner, but we did not, the new owner is still responsible for transferring title which I tried to explain, which is also why there are $ penalties when they finally go to do so. But I understand towing companies don't need to care about their reputation. Shitty customer service guys. Was just trying to help a fellow auto related company out. I've been doing this type of paperwork stuff for over 30 years, and I know how frustrating it can be sometimes. So much for trying to help out.

Great customer with these guys! very easy to work with and were helpful. The gentlemen named…read moreAnthony was very helpful and got me some great results for insurance. I'll definitely work with you guys again. Thank you so much!

It took 2 days and few phone calls. lol. Very Thankful for…read moreTanner Benscoter and his Patience . Now I'm Set and Insured and back on the Road. Thank You. Most Definitely made this very Easy.

AAA recommended their services to get my wife's car back home from Ellensburg (to Bremerton) and…read morewhat an outstanding experience this was!!! Definitely recommending for your towing needs - car placed in our driveway after the car broke down on the way to my son's wedding!!!! Would definitely recommend to anyone needing towing on the east side of the Cascades!!!!

Kudos to Mike a good man that saved us!!!…read more There's a gentleman by the name of Mike that was our lifesaver! As another company never showed up and never let us know they weren't coming. I flagged this gentleman down late in the evening ( those started early inn there day) Mike had a truck with him that wasn't able to tell our vehicle ( it was for trailers/ semi etc) He went down to a shop an hour out of the way and came back an additional hour drive picked up our car and told it home to safety which was an additional hour to hook up, driver drop and head back to shop. Come to find out that the other tow company had denied the call and nobody informed us so we were sitting there just waiting and probably would have been there all night if Mike hadn't driven by and stopped do to my frantic waving of arms. ** Thank you Mike!!! sorry for the late evening I don't even have the words to express how grateful we were for you and your kindness to the stop Thank you is not even enough say. May God bless you and your family for all you do for others!

Used car dealer. Some are great, some not so much. The more experience you have with them, the…read moremore you know what to expect. Unfortunately, my college age son has never dealt with used car dealers before. I sent him to Bbl because they had a car on the lot that I felt was a good deal financially. They took it for a test drive, and afterwards spotted a different car and took that one for a test drive. They fell in love and decided that that was the car they wanted. Of course it cost more than my budget, but they loved it, so I told them to request a Carfax and if everything looked good I would purchase it for them. They asked about the Carfax, and the dealer told them that he had a copy and made it seem like it was no big deal. Of course, my son didn't realize that he should have looked at it in person. I pulled up the Blue Book Value based upon the information I had. The car had abnormally low mileage and for this reason, the dealership wanted to charge extra. I felt that was reasonable. Once they had purchased the car and had driven back home, I pulled a Carfax on it just to keep in my file. I could have kicked myself! Not only was the title not clean, but there was odometer fraud listed right there in big red letters. The dealer of course, had no problem selling this car to my young son who was completely clueless about the entire process. I called Nissan to see if they could find out the actual mileage from within the computer system, but the car is too old. If I lived closer to this dealer (I'm 8 hours away) I would have taken this car back in a heartbeat! Ask to see the Carfax!!

We found the specific make and model used car that we'd been looking for at BBL. We wanted low…read moremiles, a car that had not been modified by previous owners, and fewer previous owners. I called Robert and talked to him about the car, and he assured me what was posted on their site about the car was legitimate and that the car had been completely gone through by his mechanics. He had run a title search on the car and verified a single owner. He also assured me if there was major engine or transition issues, for example, that he would take care of them. Sight unseen, I put down a deposit as earnest money and planned to fly to Yakima the next weekend. Robert told he that he'd have someone pick me up at the airport, but that I should call that morning with my arrival information. I was met at the airport by Robert, Jr. with the car we were interested in, so I got my test drive on the way back to the lot. I later told my wife that the entire purchase process was very positive. Robert, his son, and their staff were courteous, polite, and I could tell from all of my conversations that Robert's word stands. I completely got the sense from my interactions that this is a family-run business success story (confirmed by others that I talked to in Yakima). BBL has a lot of used cars, a nice facility, and quite a few people busy working there. They buy cars from all over the west coast, and they do sell them (and ship them) to buyers out of state. The sales transaction was painless, and I was well taken care of. There was never any pressure or "slick" talk. I would recommend working with these folks. The drive home in the new car, by the way, was terrific. We got the right car from the right people.

Had glass in a 2024, there was an issue but McKinney glass took care of it. Very impressed…read more Mike

Just had our windows in the basement replaced by McKinney Glass. The guys did a great job, was very…read moreimpressed . One was difficult to do, a bush was in the way ,didn't really want to remove it. They got it done. thank you for a professional job. My wife says they are beautiful. John Riggs

We have been with YVI for several years. This year, my homeowners insurance went up 60% so I left a…read moremessage for Casey to contact me about getting cheaper insurance with a different company. He never even bothered to call me back. This is extremely poor service. I am now with a different company and have savec a lot of money.

Amazing service! They take care of finding you the best deal for whatever needs you have. Getting…read moreinsurance for my house and car was hassle free and stress free!

Great job and cutomer service. The work turned out fantastic. The employees were very friendly and…read moregood communication. I had other work I needed done and they called a buuisness they knew and arranged for me to getr it fixed at the shop they called right after my work at Aftermath was complete.

I went and had mud flaps put on my 2017 crosstrek and it looks great. I came in on time for my…read moreappointment at 9am and was not out of the door until after 11am. I know they didn't start until I was 45 min into my appointment because I could hear the tools and I could tell what steps they were on by listening. Although it turned out great so I really don't care about timing haha I was not in any rush :) (They were not wearing masks at all so heads up if you have any older or sickly relatives)