Poor reception quality and terrible communication…read more I called on 4/13/2026 to schedule a new patient appointment with Jennifer for physical therapy. My first impression was subpar. The front desk receptionist, a young man, seemed to be multitasking--and not well. I could hear him talking to a patient at the front desk to schedule their next appointment. Good thing nothing personal was discussed because I could hear everything! Her name, address, phone number and her next scheduled appointment date. Thankfully, I have no malice intentions but that's concerning. The receptionist was having a hard time juggling between addressing patients at the office and speaking with me to get my information. Eventually, I just hung up and waited 10+ minutes to call back. When I did, he apologized and continued to take my information down and schedule an appointment. I verified with him that they took my insurance because I saw on the website that they did. He said they did. We scheduled for 4/20/2026. I called back later just to make sure I made the appointment at the right location because I realized they had two locations. I scheduled for their route 40 location. On 4/17/2026, the day of my appointment, I received a call from Mark to verify my medical insurance information. I gave him the information for both my primary and secondary insurance. I suppose he ran my benefits to ensure they were active because we were on the line for a little while before he said everything was ok. He verified the location I would be meeting Jennifer on 4/20/2026 and we finished the call. On 4/20/2026, I received a call from Mark at 9:32am. He stated they didn't take my secondary insurance, despite it being on their website. He continued to say I could just pay the balance after my primary insurance was billed. I told him I was not paying a balance when BOTH of my insurance covers my medical care. I then mentioned how both of my insurances is listed on their website and they verified my insurance last week. Why didn't they tell me this when they took my insurance information before? I told him that they can just cancel my appointment if they won't bill my secondary insurance and I'll look elsewhere. He then proceeded to tell me he would verify with the provider then call me back. I told him I'd appreciate it. Almost an hour later, at 10:19am, I received a followup call from Mark saying they have to cancel my appointment. Mind you, my appointment was at 1:00pm. This has been a complete waste of my time. Completely unprofessional. I don't have this issue with any of my other providers. Be wary booking with this practice. I can't imagine how many people may have experienced billing issues with them. Transparency is important to me. Update: 4/21/2026 I received a follow up call from Revive about my experience. I presume they read my review. They called to "apologize for the miscommunication"--however, it felt more like gaslighting to me. They said Mark called TWICE on 4/17/2026. That is not true. He only called once to verify the insurance I provided on 4/13/2026 and to document my ID numbers. Revive claims Mark made notations that he called a second time and left a voicemail stating they don't take my secondary insurance. Either Revive is lying or Mark lied to cover himself. I never received a follow up call UNTIL 4/20/2026. Revive said they'll review their call records and I actually support this because they need to train their employees on handling matters like this more efficiently. Now I am concerned because Revive said Mark may have called the wrong number and left a voicemail elsewhere. That's very concerning. How often are employees calling the wrong numbers and leaving voicemails? Can't imagine the number of HIPPA violations that may have stemmed from these type of mistakes. This has been a very annoying waste of my time.

I have used Revive PT in the past, so I knew it was an excellent place to go for my rotator cuff…read moreissue. I have worked with several of the therapists--Jenn, Kathy, Rebecca, Heather and Jessi--and each time have been impressed with their skills and assessments. I appreciate the amount of one-to-one attention that is given by the PT assistants, the staff members who supervise the exercises, and the friendly atmosphere that is maintained at each visit. I highly recommend Revive to anyone who asks me about a high-quality group of professionals for therapy.

I love, love, love Dr. Dolengo. I have been going to him for my chronic back issues for several…read moreyears. He is not only a comsummate professional, knowing exactly how to treat my condition, he is peronable and truly cares about my well-being. I highly recommend Dr. Dolengo--he's the best!

Dr Dolengo is a top notch chiropractor. He explains what he does, he is thorough and completes the…read moretherapy. He communicates with the patient and answers questions. As a retired physical education teacher and coach, he knows how to treat

10/10 This place has helped me so much especially after dealing with so many surgeries. Could…read morebarley turn my head and had terrible pain all over my back and neck coming here helped me so much where i'm able to move around freely again =) Every single person in this build is so kind and patient i wouldn't go anywhere else for Therapy. If you need help they answer right away, i never had a bad experience here always a nice relaxing time. ps the music they play upfront is amazing!

I had hurt what I thought was my shoulder, but Greg Lemoine investigated and found that I had…read moredamaged my neck. Greg developed a solid treatment plan in which I felt benefits after just the first visit, and a little better after each session. Greg's staff is top notch as well. For the eight plus weeks I attended PT, twice a week, I worked primarily with the PT tech Nikole who was always cheerful and friendly without fail while guiding me through my therapy sessions. She made the mundane sessions so much easier to endure with her upbeat spirit. I worked with Christian on a few occasions, and he was just as professional and friendly as Greg. It's a great Doctor and team here, I highly recommend.

Effective Integrated Healthcare truly lives up to its name. From the moment I walked in, I felt…read morewelcomed and cared for by a team that genuinely prioritizes their patients' well-being. Their chiropractic services are second to none--thorough, attentive, and incredibly effective. Each adjustment left me feeling more aligned, mobile, and pain-free. What really sets this practice apart is how seamlessly they integrate care across different specialties. You don't just get treatment--you get a whole-body approach that addresses the root of the problem. The acupuncture services are equally amazing. This was my first time experiencing this service. Jewels took the time to listen, customize treatments, and explain the process so I would feel completely at ease. Not only did I notice immediate relief, but I'm confident the long-term benefits will be remarkable for my overall health and stress levels. If you're looking for a place that blends professionalism, compassion, and truly effective results, this is the place to go!

Dr. Hardnett and his staff are top notch. They are attentive and listen to what's going on and…read moreare eager to help. I appreciate the physical therapy before getting adjusted. They offer military/first responder discount which I appreciate! Their customer appreciation event every October is a great deal. They offer gift certificates that I always get every year. They also offer massage, stretch with Ian, accupuncture, cryotherapy--they are definitely integrative healthcare and effective! I've been coming here for years!

I've been coming here for physical therapy for a few months now and have thoroughly enjoyed my…read moretreatment process. The staff is very kind, accommodating and welcoming.

After my accident Dr.Clergy and his staff took really good care of me. I highly recommend his…read morepractice to all of my family and friends who are in need of rehabilitation... if you're looking for a quick and efficient recovery DC Pain and Recovery will have you back in no time.

THIS IS HIGH QUALITY CARE! The staff and doctors are amazing people! They go above and beyond to…read moreprovide the best care possible. You will definitely see results, better understand your diagnosis and have a positive experience!!! They are like family. Definitely recommend!!!

So thankful my hubby found Hirsh Chiropractic Center here on Yelp with many 5s. Dr. Don is very…read moreinformative and very gentle in his practice. The entire staff is also very helpful. Totally recommend for any chiropractic need.

Came in with ongoing back pain and left feeling supported and relieved…read more Care at Artisan Chiropractic Clinic is efficient, thoughtful, and consistent. The staff is welcoming, the doctors explain everything clearly, and each visit includes adjustments, targeted therapy, and electromagnetic treatment that actually helps. I have seen multiple providers and the quality never drops. The space is always clean and calm. Huge plus for busy professionals. They offer Saturday hours so you do not have to take off work

I have been going to see Dr. Oni for 6 weeks now and she has done wonders for my spine. Not only is…read moreshe professional but she is compassionate and thorough. My back has been known to seize up like cement when I go for long periods of time without adjustments. Dr. Oni laughed when I first said that but it's true. I had recently moved to the area and it took quite some time to find Dr. Oni. Prior to meeting Dr. Oni, I used to be nervous about going to the chiropractor but now I look forward to going to see her because she knows how to work out the kinks and shift my spine back into shape. Also, I would like to add the fact that Dr. Oni values your time. When you schedule an appointment with her, she is always on time. That is significant for me as I schedule my appointments during my lunch time. These are things you don't typically find in healthcare today. Finally, I would like to say that Dr. Oni's front office staff is the best. They are professional, engaging, and kind. It is rare to find these qualities in front office staff these days. I would rate my overall experience at Artisan Chiropractic Clinic as a 10 out of 10!

I've been going to Therapeutic Sessions for several months for physical therapy following a…read moremicrodiscectomy for a herniated disc. I have nothing but positive things to say about them. My primary PT, Nnamdi, has been great to work with, responsive to my changing needs and a funny and motivating guy in general. The chiropractor, Dr Bazley, has also played a role in my recovery as needed. The front office staff is super friendly and easy to work with regarding scheduling and any health insurance concerns. The office seems to have recently opened so everything is up to date and modern including their scheduling and billing system which helpfully sends a reminder text the day before my appt and also emails me the receipt for my co-pay. There's plenty of parking in the area and it is a very convenient location for me, a NE DC resident. Im almost done with my PT and will miss their motivation but they've helped me build both the muscle and confidence I need to maintain a healthy post surgery back.

Dr. Bazley is an excellent chiropractor! If you need one she's conveniently located in NE DCread more