Great location and really nice apartments. Management goes above and beyond. Highly recommend!read more

I lived in this complex for almost 5 years. The pros were the proximity to downtown, the safety of…read morethe surrounding neighborhood, the spaciousness of the condo, and the outward appearance. Unfortunately, in my opinion, the cons significantly outweigh the pros. Parking has been mentioned numerous times and it's a huge headache. Yes, every condo has a garage, but don't expect every car to fit. You get one parking pass for general parking and that's where the headache comes in. Don't expect to be able to find parking after 4:30 p.m. as the spots fill up fast. Once you find a spot, you don't want to leave unless it's absolutely necessary because you never know if you'll be lucky enough to find parking later. I also had my brand new car towed. $200 and a massive headache later, I got my car back. Second issue, the noise from other units. If you've seen the Youtube video about upstairs neighbors (making noise by throwing marbles on the floor, popping balloons, rolling bowling ball, etc), it's worse. I was on the ground floor and I could hear every noise my upstairs neighbors made. Everything from bath water running to sneezing and talking. The noise never ended! Apart from thin walls, I also developed two large cracks in my walls over the course of my time there and wet spots on parts of the carpet from cracks in the foundation. Finally, people mention the amenities, but I found this problematic too. The clubhouse is only available for board meetings and to rent for a fee; you can't just utilize it whenever you want. The pool is very nice, but you'll find cockroaches all over and they occasionally put extra chemicals in the pool without notifying all residents (I was told by someone else after my swim). Overall, I don't regret my time at Westlake Villas and there are definitely pros to living here. But, I would advise to also consider the cons to living in these pretty, large condos.

Can't get anyone to call me back to provide me with movein information.so unprofessional and rude…read more Delays are costing us money.

Class action lawsuit , terrible management of properties will be served shortly already in…read moreviolation of California law of return of deposit within 21 days it was approved on the 17th of last month and it's almost April.... currently have been given the run around by multiple people. Everyone says they have to talk to the management team, employees can talk to them but management refuse to talk on phone, asked to do their job for them to reach out after dozens of failed promises to reach out via email or phone....They hide behind their phones ignore calls and emails. Good luck using this place they do nothing at all but take your money and constantly raise prices. Terrible mistake if you use this management service toddlers could do a better job would give negative stars if it was an option

Club House is amazing!!!!…read more 2 hot sauna pools. Large lagoon pool. 1 racing pool. And 1 kiddie pool. How many more pools do you need? Nice clean gym. Always kept clean. So are the changing rooms. A kids climbing park outside. Plenty of pergolas. A nice bar. A daycare center for dropping off your kids. A library. Lots of board games. And of course, free dancing classes and martial arts classes. WHAT MORE CAN YOU ASK FOR? The staff are all very nice. Value is of course amazing, only $90 HOA fee per month. At other HOAs, you pay hundreds of dollars for the monthly fee, and you get no pool, no clubhouse. The nice thing is the equipment always works. If anything is broken, the crew fixes it very quickly. There is also free tea and coffee. A really nice HOA clubhouse.

I mostly go here for the gym. It's pretty small but have a good variety of equipment. The pools are…read morealso very useful and overall its a nice place

This review is for the Clubhouse. Gorgeous. One of the reasons I chose to buy a house in Natomas. A…read moreprivate Club Med. Lol. As my baby girl grew up, she had $1 grilled cheeses, $2 hot dog/chips/soda, etc at the Club Cabana. I had $5 beer pitchers on Friday nights. Huge lagoon pool with waterfalls, lap pool, 2 spas and room to book for parties. Live bands on Friday Happy Hour events. So why 3 stars? Read on. They used to let nannies, friends, renters etc get a card to access. At least now they dropped all that and limit a fam to 3 cards. Must be homeowner and just below that. Prices seemed to be subsidized out of the budget for members to enjoy low prices. Now prices are like 5X what they used to be including beer pitchers are $10 and $16 for craft pitchers!!! Really? More than most restaurants and breweries charge. No longer fun or a value. Even their Happy Hour prices are quite high. I come to swim/exercise and use the gym/workout room. No more food/drink due to absurd costs. NPMA I hope this review is like a survey card and leads to changes.

If you're considering moving into this community, be aware that the HOA seems more focused on…read moregenerating revenue from parking violations than actually improving the neighborhood. As someone who has lived here both as a renter and an owner, I've seen firsthand how inconsistently and unfairly the parking rules are enforced. The security patrols don't seem to prioritize actual safety. Instead, they spend their time targeting street parking, especially in high-traffic areas like near the charter school. I recently had a plumbing issue in my driveway, which I notified the HOA about, and had to park on the street temporarily. Despite this, patrols documented my car every single day for three weeks. A few years ago, when my niece moved out, I was actually required to provide proof of her new residence just to avoid a parking fine after a short visit! Meanwhile, I've walked around the neighborhood and seen utility trailers in driveways and an unregistered car parked on the street so long that leaf debris has built up around its tires--yet those violations don't seem to get the same attention. When I complained about the selective enforcement, management insisted that the rules are applied fairly. However, after speaking with several neighbors, including those who are ADA-qualified, as well as Eastern Indian and Black residents, I found that many have experienced the same kind of excessive monitoring and unfair treatment. The double standards and lack of fairness in enforcement are frustrating. If you're looking for a community with an HOA that actually works for its residents rather than against them, I'd think twice before moving here.

I am used to seeing high fees for HOA documents required to sell any condominium... but at over…read more$1,200? Seriously? I have never seen this level of abuse coming from a management company. This is literally a pdf file on their server.

In just a year RealManage charged us over $21k in "additional fees". We didn't budget for those…read morefees, becuase we didn't expect them. If you look at our management agreement, they had taken out the "additional price schedule", I had to ask them for a copy of it multiple times. And a lot of this stuff we never consented to, they just did it. Like oh someone reported a problem, they spent 5 minutes texting me, and I dealt with it- then they would charge us 195+30 dollars. Or like oh they did something with zero benefit that took 2 minutes... half hour minimum at 185$ an hour. What a rip off. Look through the fees yourslef, some of these never actually even happened, like they are charging us for mileage and "mass communication"... for an site visit that the vendor cancelled on- said they needed a permit for the drone... and we never asked for the "additional work" to be done, they just found ways to charge us extra. https://drive.google.com/drive/folders/1N0p6t9nKacYrM5ecnBdHWaXLgNwQ9528?usp=share_link I put links to our contract and their "additional price schedule" so you can see the fees that they try to hide. We would have been better off managing the property ourselves. Could get a PagerDuty account for 5 users for FREE, and hire a handyman for cheaper than they would pick up a phone. One time I called them to take care of an issue, and then they called me to take care of it. Literally paying them to have me deal with the issues. I thought we had the worst management company before we hired RealManage, and they managed to set the bar even lower.

Marcie was incredibly gracious and helpful when I made some incorrect payments. She took the time…read moreto help me get everything back on track and made the process so much easier. Thank you, Marcie, for looking out for us and providing such excellent support!

The lack of response to emails or voicemails is truly unacceptable. Unfortunately Corrine Reyes is…read moreour complex's association manager and her lack of communication is by far one of the worst I have ever experienced. Recently, I left Corrine a voicemail requesting a call back to arrange a payment over the phone to avoid a late fee, but she never returned my call. Instead, she emailed me 10 days later and apologized for the delayed response. Additionally, I sent her multiple emails regarding an issue near my front door, which took three weeks to get a reply. While I accept that the issue was ultimately deemed my responsibility, waiting three weeks for a response is unacceptable. It's rude and disrespectful the lack of customer service, our complex pays a significant monthly fee and the least this company can do is respond in a timely manner.

Has anyone else had a problem with sewer roaches? Very bad in my sister's home there. She just…read morepurchased a home and didn't realize it was infected. So far just the garage.

The Suncountry Homeowners Association, is a gated retirement community that is located in South…read moreSacramento. For me, entering the neighborhood is a breath of fresh air. The cute and cozy homes & landscaping are well maintained thanks to the hard work of the on sight homeowners association/management team. They are concerned, caring and helpful to our residents. The neighborhood is calming and quiet. Just right for us "old folks" (55 & over), that want to live in a more secure place where people care and watch out for each other. Yes, it has many strict rules and regulations. But these rules keep the area visually pleasing to residents and visitors alike! There are many amenities available: 2 club houses, tennis courts, pool/spa, DVD & book library, walking paths, gated storage lot for RV's, patrolling security, and you can have small pets. Each house has it's own private little backyard that you are responsible to maintain. But the front yards are cared for by a professional landscaping company. Now that's a nice plus! Compared to the previous place I once lived in, this is heaven! I even have to say that the association dues are somewhat reasonable, because the dues at my last HOA, (where it was a high crime area), were almost double! You actually get what you pay for here! There are always a few residents that take the rules WAY too seriously or take advantage of the luxuries given to us. But there are mean & grumpy people where ever you go. If only they lived where I used to live, then maybe they would be more appreciative. I enjoy living in Suncountry, and I'm pretty sure most of my fellow neighbors do too!

Some good people but bad policy and administration. Well-known as "friendly" to developers (that's…read morewhere a major portion of their clientele begins), they give conflicting information and not good at advising the Board. With new communities, they overlook (?) the CC&R's, Rules, Contracts, and studies written for other HOA's and just had the addresses changed for the new HOA. They ignore their own contracted services.

All the 1 star reviews are completely 100% true. The Vierra Moore staff's attention to detail…read moreregarding administrative matters, is completely nonexistent.

Aside from the ridiculous rules and incompetent HOA, the bigger issue is they have done no repairs…read morefor 25 years. You won't be able to sell because no lender will lend on this place. No insurance will insure this disaster. There's dry rot and termites just walk around and look up. There's water damage and mold. Trees fall down because they haven't been taken care of. They don't have the reserves to fix anything and it would take a hefty assessment that wouldn't be worth the property. Think Florida.

I purchased a condo in Woodside Sierra on February 27, 2024 I've had since move out of the condo…read moredue to homeowners association. Fees being raised on me and supplemental assessments being raised on me. I have put the condo up for sale in August 20 24 and have had two offers on the place and was in escrow and ready to sign and now just found out that my condo cannot be sold due to Woodside Sierra homeowners association in arrears on repairs of on the complete condo area. loans cannot be accepted froIm normal lending facilities. Only CASH BUYERS . I am now in debt and I put my whole family inheritance on the line and losing it because they won't allow me to accept the offer that was given, and we were three days from signing. today s date is November 28, 2024.

we've been renters for almost 20 years through Horizon properties. Each and every time we had…read moreissues, they handled it immediately, the vendors they used were top-notch professionals. The staff at Horizon properties top-notch if you ever need a rental contact them !! shout out to Lisa, Melissa, Jared just to name a few of the staff

I DID NOT RENT FROM THEM: I did take two tours of places with them. They made it easy, and did an…read moreeasy preapproval form. They didn't make me fill out and pay an application just to view properties and Vincent was responsive, and helpful. I ended up renting somewhere else but still they were great with the tours and such.