Action One put the cheapest toilet on the market. Problems with seating too low to the floor. I will have to turn to a different plumber and switch current toilet. Causing monies I paid to Action One worthless. Not fair for a Burbank senior citizen to spend more money to install a proper toilet. This was and is my experience with Action One! read more

I called Action One for a quote on replacing a water pressure regulator and some associated parts. The plumber arrived and I showed him the situation, which was a slow leak from a pipe located outside by the regulator. He turned off the water and said that these parts needed to be replaced. I asked him for a quote and off the top of his head he said $1600, but he would give us a $100 discount if we did it that day. About an hour later I tried to use a sink and there was no water... that's because he left our water off. I turned it back on. I called another plumber and got a quote for around half of what Action One quoted. read more

This plumbing service is the most dishonest I ever encountered. They used all of tricks imaginable not to tell you how much the service will cost you, buying the most expensive parts possible without giving you the choice by warning and using hours to get the parts and charging for the time. I'll never planning to use them again. read more

That's a total lie, you were NEVER authorized to cut my filter!!! Good job and trying to cover up your lies read more

Action One Plumbing - Plumbing Near Me - Burbank, California

BE WARNED! These guys came out for a simple toilet clog and said the main line was clogged with roots and it would cost over $800.00 to fix!! Still had to pay the $80.00 and sent them on their way. Second plumber came out and had it fixed in less than 15 minutes!! No major clog. These guys are crooks!!!! No record since the tenant paid you! read more

As always, Action One comes in like Superman and saves the day. (I'm talking original super positive Superman... not the more dreary Superman from the recent films). I'll leave out the dirty details, but let's just call it major blockage. Came out today, just finished... didn't charge an arm or leg... and the problem's fixed. Hands down most reliable, fairest plumbing service in Burbank. read more

Needed a plumber to replace my water heater, and correct some related issues. I relied on a good friend for a referral. He gave me Action One. I called them and they set up an appointment for the next morning. The plumber named Javier showed up on time, and took care of all my needs. This guy really knew his craft, and I could not be happier. They have my endorsement. read more

As promised for great service, Steve: A BIG SHOUT-OUT to an excellent, reasonably priced plumbing service! Even though MY location in Los Angeles was outside of their general Burbank service perimeter, they provided me with a thorough estimate and timely service of my plumbing issues. Their courteous, knowledgeable tech, Carlos, was both friendly and efficient, as he solved our long standing plumbing dilemma! A full two thumbs up, 5 star Whoop! Aveline Kimbell Los Angeles read more

Great group of guys. Love the service and their price is on spot. Very reasonable and friendly.

We needed a new Plummer to replace the crooks we were using , and I called Action one plumbing . Steve and Rubin came out , looked at the problem , suggested some options , and we agreed on to me a very reasonable price , and they went to work . Steve is very easy to talk with , and as it turns out we have a lot in common , and one like in particular . Rubin doesn't say a whole lot , but the energizer bunny has nothing on him , and his work is excellent . I'm very happy that I took a chance and cold called Action One to install a new water heater . We'll be using them from now on anytime we need help . Thanks Steve and Rubin . Jim Smith , Glendale Ca. read more

Made me feel like this was just a big scam, with free estimate, then way overpricing estimates, almost $900 for one hour job.

My family and I moved to Burbank less than a year ago and have needed a plumber on multiple occasions. After having Action One help us, I'm confident our search for a reliable service is complete. I really enjoyed their punctuality, the speed at which they fixed the problem, and the great conversation! read more

The pictures aren't very good, but the job they did at my house was excellent!! Thanks to Action One Plumbing my shower is amazing! They were professional, polite, and clean. I shopped around for the best price and Action One was by far the best price. read more

I recently called Action 1 plumbing to come in and replace a part for my water heater that was under warranty. They told me over the phone that the part was under warranty and that they would send someone to replace the part for me ASAP. They did come very fast however when they finished changing the part they asked me for payment of over $300.00. I paid them and immediately contacted the water heater company to find out why it cost me when it was under warranty. I was told by the company that the part was under warranty and that they should not have charged me at all since they get reimbursed by the manufacturer of the water heater for both parts and labor. This company scams you by claiming that they will take care of you right away and that there will be no charge and then charge you after the work is completed. If there is a charge they should let you know in advance instead of claiming it is a warranty replacement that they do for free. I highly recommend not using this company. read more

Jim came out to fix my kitchen faucet. Jim was very pleasant and did a great job. However, once he called the office to get the quote all went south. Essentially for a unit that could have been replaced for $230 Action One charged me $225 to repair! Jim told me that they have a one year warranty on their work. Well, 10 months later the faucet started leaking again. So I called them. They told me they do not give one year warranties on their work and will fix my faucet for another $150. Or they can replace it for $600. Remember the unit costs $230 wholesale. They over charge!!!! Watch out!!! They do not guarantee their work!!!! read more

My plumbing sprung a leak on a Sunday and Action One is the first company to return my call. Be SURE to get a firm quote up front. They were evasive about what the cost would be. When I was finally presented with a bill I almost passed out. Instead of hundreds of dollars, it was thousands! Take whatever you think the bill would be - then add a zero to it! They are extremely expensive. Shop around and get some estimates first. read more

Find out how much they plan on charging you just for the diagnosis visit ahead of time. Don't believe it if Nick the plumber tells you it is broken and can't fix it. He can, he just wants to charge you as much as he can. I know this as fact because my cousin stopped by and with an octagonal wrench, did a few twist under the disposal while pushing a red release button, and removed a tiny tea spoon that was jammed. It took him 5 mins. It has been a few months and the disposal works great! Nick only fiddled with the disposal and spent most of the time claiming it was unfixable and the only option was to replace the entire thing for a ridiculous amount. Why would I want to replace my disposal that your company installed a year and two months prior, with the same brand of disposal? B.S. Very long story, but I would never recommend or use them. Find someone else that does not charge $135 for doing absolutely nothing, other than try to take advantage of their customers because they figure we do not know any better. read more

The owner is a little rough around the edges. However, he does get the job done. When I gave action one plumbing a call, I asked the how much is was going to be to get my sink fixed. They gave me a quote, but I followed up by asking, "Does this included parts and labour?" Like the type of person I am I negotiated with him and said I will write out a check today with the exact amount we agreed on. That way there will be no surprises. I have read the bad reviews, however Steve the owner is just a guy who seem to me is straight to the point. Recently Action One Plumbing has been handing out evaluation sheets. Or at least Steve the owner is. If there is nothing I like or was satisfied with he really would like to know. I have him a good rating. I know I am not a plumber, yet I called Action One because it was a recommended by local people around Burbank. I was actually warned that Steven the owner was too direct and he just want to get to the point. When I called it was was closed to 3:00am. My sink broken and had a weird smell coming out. I did call and Steve did pick up. Told him my situation and came right over. I negotiated with him and got a fair price. While he was working on my sink, he did not want to be disturbed. (Just letting you know what kind of person he is). Later he told me how I can prevent another damage. I am guessing Steve take his job serious. I can put up with his personality, as long as he can get the job done. He did. I gave him a good review because his service was great. To me that is what matters, not how he wouldn't talk to you while he was working. It's bad enough that he came early in the morning to help me out. I too wasn't feeling that talkative. read more

I had a bathroom sink clogged. Plumber was good but he charged me $300 to fix it. He charged me $125 to diagnose the problem. What diagnosis? The sink was clogged with icky material. Then $80 an hour for labor. It took him an hour. He did replace a knob but i looked up the price online - it was $7. I've had clogged sinks before and never paid that much. Their rates are just too high. read more

I was rear ended by a driver in an Action One plumbing van while stopped at a red light on Santa Monica Blvd. He then he drive off down an alley. Only use them if you want a company stupid enough to hire somebody who will hit and run while driving a huge van while a logo of where they work. read more

Action One came to our rescue this recent Black Friday when our sewer system started backing up into our bathroom. Bryan showed up within 15 minutes of our call on a holiday and was outstanding in explaining the work needed, doing a quality repair job, and following up later - a very competent plumber and really nice person. This isn't the first time we have relied on Action One, and Bryan's excellent service is why we will be calling them next time we need a plumber. read more

Called on a Sunday to set up an appointment later in the week,and was told they were free the same day. They were over within an hour or so, completed the work in about 2 hours, including a run to the hardware store for the parts that were needed. Did a very nice job and even consulted me on the install and changed something that I wasn't crazy about. I would highly recommend these guys and I would use them again. They were nothing but courteous and friendly, prompt and clean. read more

Action One Plumbing - Very nice work done!! Very reasonable rate! - Plumbing Near Me - Burbank, California

Steve was great to work with we had a rheem water heater 2years old go out they were hear first thinng in the morning and helped us with the warranty issue. Thanks Steve read more

This crew has been horrible. They have been doing overnight work for WEEKS on end at the business next door. The do not have the proper permits and have been completely violating the noise ordinances in Burbank. Multiple families in our building have confronted this crew to implore them to be more sensitive to how much noise they create every night at ALL HOURS, but the only response we have all gotten is an extremely rude, sarcastic, aggressive one from the lead guy of "oops! too bad for you". We have gone down to reiterate the concerns that our neighbors have already addressed with them multiple times prior. At this point, we have had to return at 2am, 3am, 4am and 5am over the last several weeks. We have also asked to see their work permits and asked if it was an emergency as that is the only time overnight work is allowed, and the lead guy said they didnt have any permits, but he "will go get them tomorrow" and he confirmed it was absolutely not an emergency, it was purely cosmetic. Our response was "you cannot be doing this overnight work without permits and without it being an emergency" he told us we were "welcome to call the cops." Invasive general construction noises aside (jack hammering, sawing, shoveling, etc), the crew themselves are loud. Sadly, the lead guy is the worst of the group. He literally does not care about how loud he is outside. The noise he and this crew create is so bad that we have had to sleep in our living room to try and move farther away from it. The saddest part is, there was one really nice guy in the crew who completely understood our concerns and was very kind, but unfortunately he wasn't in charge and had to defer to his AWFUL derelict of a boss. This guy should have been leading the crew- he clearly was more intelligent, more articulate and far more experienced with this type of work and with basic human interaction than his boss. It's sad when there is an entire house being built behind your building with minimal noise or affect on your life, but a crew working on plumbing job next door can manage to completely ruin WEEKS of your sleep and work. This is NOT okay and NOT good business. You HAVE to be considerate of the fact that you are working in a NEIGHBORHOOD with families and people who have jobs to get to in the morning and LEGALLY, noise ordinances are in place for a reason--- To protect us from bad business practices. read more

Only use these guys if you're doing an undercover, investigative report on bad business practices or terrible customer service. After the work was done, the bill was $150 more than the quote. Upon further inspection, instead of using new parts that were quoted because of the need to "get up to code", the worker had reused some of the old parts. His explaination, "These will work fine... if the guy that gave you the quote hadn't told you about the code you wouldn't have ever asked about it". Summary: These guys will work extra hard to earn their terrible reviews... avoid. read more

I have been trying to get my water heater repaired under warranty for over 10 days from tis company. My family is still using cold water to shower. You draw your own conclusion. Hot water back on as of Friday the 10th. Parts were unavailable for another six weeks. They replaced the entire water heater. Quality of work done to replace the heater was good. once they were able to get the correct replacement, job was completed quickly. read more

My condo building has been using them for years. I took over managing the repairs and I noticed we were being severely overcharged. A few months ago we were charged $1400 for a recirculating pump for the hot water heater. I just found out the pump itself was only $250. The rest was labor and they installed in in less than 2 hours. Recent plumber quote was $600. I had a clogged sink and I thought it had to do with the main line covered by the HOA. They came out and fixed the clogged sink for $450.They said that I had a leak under my sink, which they never showed me and they replaced my p-trap. I looked and its the same parts that were there originally. SCAM We had a leak in our recirculating line. The copper pipe was no good and had several leaks. I was quoted $3,500 for the repairs. I told them this was ridiculous and I was going to find another company to do the repairs. Once they heard I was going to call someone else they back peddled and said since they have been servicing our building for years they would do it for $1875 to keep our business. Amazed how quickly they went from $3500 to $1875.. This caused me to find another plumber only to find more short cuts they took when doing past repairs in our water lines and to our water heater. I can only begin to think of all the money they have made off our HOA over the years. Sad it took so long to catch on... Do not call these people. They are not honest people and will overcharge you for work that may or might not need to be done. Its no surprise to see all the other bad reviews online. read more

This is been a great experience. Not only was it positive from the beginning but they called in two months later to check how things were going ...that, to me, is a company that cares. Steve is a caring person that truly wants to make sure that you are happy with his service. Highly recommended read more

I had a backed up sink with standing water in it at 7:00 PM, placed a call with multiple plumbers for quotes and of those that answered, Action One was not the cheapest nor the most expensive, but provided the quickest response time. They quoted they would be able to get to my home in 1 hour, but Ruben H. got there in 30 minutes! Ruben quickly assessed the situation, grabbed his tools and got to work. He got the drain unclogged and tested his work and cleaned up the area in about 1 hour. I have since recommended Action One Plumbing to a coworker. Keep up the great work guys! read more

Ruben was fantastic. We had a really difficult time figuring out what the issue was with our water heater and Ruben was available to us anytime we needed him. After 9 days without hot water, Ruben told me he wouldn't leave my house until we had our hot water back...which was at 9pm on day 9. Thank you Ruben! read more

I'm sure this is an awesome plumbing establishment, long standing place of business. I would like to just let the owner know that his flyers are littering the streets, I find them every where. Maybe a suggestion? 3M makes a tape that does not damage paint or finishes, if you tape your advertisements to doors they may stay put and be seen more readily by future consumers. Thanking you in advance for your consideration. read more

Had trouble with the kitchen sink draining apparently years of stuff sludge can do this. After googling potential problems and doing everything from baking soda and vinegar, using my own plumbing snake, and plunger to no avail I had to call in the pros. Called earlier in the morning and Javier and Able came promptly. Had my plumbing issue fixed within twenty minutes. My drain works and any homeowner knows that nothing is more annoying than when something isn't working. They were professional and courteous. They made sure to leave the place cleaner than how they found it. I appreciate that attention to detail. Thanks fellas and if I have an issue again I'll know who to call. read more

I cannot recommend these guys enough - I only wish there was more than 5 stars to give them! I had a "horror movie" type of plumbing issue at 6am on a Sunday morning. So bad I didn't even want to call anyone out - it was so horrible. STEVE showed up at 10am (just 2 hours after I called) didn't even flinch and had the job fixed and running within the hour. He was considerate about trampling through our house to check the other bathrooms which I really appreciated, was super helpful and knew exactly where all the problems were. The price was fair for the job done. I would highly recommend this service to anyone needing it in the valley aread and they're open 24/7 which is amazing! Great job Action One - remember to ask for Steve! read more

$1,900 to use their War Hog device (compressed air and water) to remove a few spots where roots had creeped in through the pipe joints is too expensive in my opinion. Granted, there were a few wipees in the line (not many). I routinely (yearly) have the sewer line, from the trap in the back yard to the city line, cleaned out so there wasn't too much debris in the line. This was visually seen using their camera system. The pipe infrastructure was also intact and no obvious breaks in the line. The discussion of laying new pipe or sleeve material is the direction they lead you into from the onset of their analysis and this can be very costly. There is a cost of about $180 to use the camera to inspect the line and this might (?) be necessary to prove the condition of the pipe and to view any obstructions prior to work being done. Bottom Line: Get several estimates "before" you are at the mercy of a plugged drain. read more

Ruben is a champ! He spent the time to get through our grease trap and cleared the pipes! Fast and great service!

We had Action One out to fix a clogged kitchen sink in our office. Eduardo was effective, efficient​ and he cleaned up after himself. He did the job no-fuss​ no-muss and he was pleasant​. Steve called to check in after the job, he was kind and cared about our job satisfaction. I will not hesitate to use action one again, in fact just a few weeks later a urinal was clogged (How do you clog a urinal anyway) and Eduardo came out to repair again. Same great service. If you live in Burbank, please use this great Burbank Company. read more

I love these guys, I've used them countless times both for home and for my business and they're always quick, do great work that they stand behind, and the prices are always very fair. Steve is a pleasure to work with he's really nice. I have these guys saved in my phone that's how awesome they are. Thanks for all the help guys! read more

Extremely prompt service to unclog a drain. Temporarily got us going on a busy laundry day at home, and then came back to finish the job at no extra charge. Very thorough, polite and competent. Would not hesitate to recommend Action One! read more

We've used Action One a few times over the last year or so at our business. We have had zero issues. When we have called, they have responded with quick and professional service. They have replaced some guts for two toilets, cleaned out the main line and recently replaced a sink. These are things that, when they went south, we couldn't afford to wait and have our clients be put out. Action One gets here quickly, listens and fixes the issue. When replacing our sink, they even went the extra mile to try and clean up stains that we caused. Their price and rates are reasonable. The only issue that I have was that when they came out to replace the sink, we didn't get an estimate as to what the replacement item would cost. Of course, I didn't ask either. We will continue using Action One in the future. read more

This is the best plumbing company around! Quick fabulous service! And extremely reasonable! Thank you Steve Alexander!