Pros : It's 24 hours and has single person bathrooms. Also very friendly staff. That's it…read more Cons : This is a very very small gym with an incredibly mediocre setup. They charge a monthly maintenance fee which is completely fine, however equipment is consistently breaking down and takes forever to be fixed. In one of the pictures the pullup bar is missing a grip on one side and it has been this way for AT LEAST 6 months. When I asked a team member about it they gave some bs excuse about it and said it would be fixed soon. 3 months later still nothing. Also noticing what appears to be black mold on the ceilings(I'm not an expert.) I stay here because it is extremely close to my job and is basically the only gym available when I'm off that I know of. If any other options become available that can even come close to the convenience that this gym offers I will immediately cancel my 2 year contract and happily pay whatever cancellation fee comes with it. Also goodluck going during the afternoon.Thanks for reading

Great gym spot just needs a better water heater for the showers. After 2 or 3 showers you have to…read morewait awhile for them to heat back up. Other than that the gym is nice and kept pretty clean!

Closed last October and I'm still waiting to get my belongings out of my locker. Managers/owners…read morehave been non-existent.

A couple of months into my workout - one day, during my workout, the general manager approached me…read moreand offered to cancel my gym membership because I dropped my weights during my deadlifting. Before I signed up, I specifically asked three questions: 1) Whether I can do deadlifts; 2) Whether I can drop weights; and 3) Whether I can use chalk. The staff (a young boy) at the front desk answered affirmatively to all three questions, so I joined the gym. Many Planet Fitness type of commercial gyms have noise rules - that was why I asked. Given the explicit initial verbal consent when I signed up, I was furious and felt not welcomed. I argued with the manager and then left immediately without finishing my workout. I came back a second time to get my refund (and btw they refused to refund my annual fee). Now the young boy who signed me up claimed I only asked whether I could do deadlifts. And he claimed that he had warned me multiple times. These were flat out lies. About two week ago (and a couple of months into my training), he asked me to put mats underneath and I complied. That was the only time that we had a discussion about the noise. I pressed for details about those supposed "warnings" and the boy refused to clarify. I've trained at the gym for four months at different hours. Most of the time I saw only teens at the front desk. The general manager claimed he never saw me before that day's incident - thus I realized that the gym never had proper professional management. If the gym decides to hire underaged staff to help, that's perfectly okay. The problem is - if the teens - who lack the professionalism of adult trained staff - decide to handle matters in a teen's way - customers will have limited resort. The manager pointed out that the gym has rules forbidding weight dropping (and I am not disputing their general rules), but the gym also has rules that people must wear their masks at all times, as well as you must put weights back on the rack. But the rules are never enforced. People wander around, or grunt heavily, a lot of them without masks especially the teens. I have been training for a couple of months and I was under the impression that it was a gym managed in - let's say - a quite libertine way. I told him that this club is among the most dysfunctional in terms of weights arrangements (and I have toured more than a dozen gyms in different areas) - every single time I went there there were always some weights on the bars/machines (sometimes only on one side) and I had to put those weights back by myself. Different categories of weights are often stacked together. Also, having three 45lbs plates only on one end of the barbell hanging on a rack without people attending is actually dangerous. When I pointed out these apparent irregularities, the general manager - rather than acknowledging that things could improve - exploded at me. He shouted that it was not feasible to have staff sleeping on the floor all day to observe gym etiquette and enforcing the rules - and he would not stand me "insulting" his gym. So this is an interesting development. But after reading other comments on Yelp now I perfectly understand that I am not the only customer who got shouted at by the general manager. To sum up - the gym is not professionally managed compared to industry peers. The training environment is passable but not among the top tier. There are a lot of teens who train here and teens have different manners. For the mask conscious people - I've been to gyms that stringently enforce mask rules but this is not one of them. People frequently don't disinfect the equipment despite the explicit rules mandating disinfection. The locker rooms are not dirty but they are a bit beaten down (I have only seen the male lockers). Its pricing point ($45) should warrant a better environment but it is not the case. And the last word I heard from them is - you are no longer a customer, bye-bye. Well indeed. That's just the perfect way to treat your customers, even former ones. Congratulations.

I have been a member for over 20 years. The water aerobic classes are amazing . Each instructor…read morehas their own style but all of them are great .I usually go to 4 classes each week . Love Vanderbilt Club !! Loretta Carrigan

Great gym equipment with very friendly and helpful staff. It's a gym but the owner is so amazing…read moreshe makes you feel like family when you walk in.

I have been a member at Velocity for four months now. I had not been working out regularly in a…read moregym for a long time. The trainers are top notch. They all have been very patient and diligent in teaching me the proper technique and building a program that is targeted for my unique needs. Today, I am noticeably fitter and stronger. I have better balance and flexibility. I definitely recommend Velocity for Adults but they also do a great job with kids, high school and college age athletes.

Velocity is the third personal training organization that I have worked with. The priors did not…read morefollow my personal needs, and I cut them loose. But, not Velocity. Velocity has heard me and I have been very happy with them and the results over the past two years. I also find the trainers to be highly skilled and personable. Thank you Velocity!

great place for current athletes and former (older crew looking to get back in shape) to push…read morethemselves. the training staff is amazing, push you while making it fun.

Great place for athletes to train. We were on the road and my son wanted to continue to train for…read moreD1 camps this summer. Joe and team run a first class facility!

I like the hot tub, sauna, steam room and the gym is OK, but it is pretty run down and poorly…read moremanaged. Equipment is frequently broken, towels are often out (what prompted me to write today), drinking fountains broken (today), etc. It seems like a lot to pat for what you get. Outdoor pool is really lame (all very shallow) and my kids prefer to go to our local community pool.

In August, before my sister's wedding, I booked an appointment at this salon based on a friend's…read morerecommendation. I was very specific about the techniques and cut I wanted and was assured they could handle it. When I arrived, I was told my appointment had been switched to a "more experienced" stylist. Her previous client was unhappy with her color, so instead of focusing on my appointment, the stylist kept going back and forth, working on that client's color while also cutting my hair. She completely ignored me, barely consulted with me, and kept insisting the haircut I wanted "wasn't that hard," as if I was making a big deal over nothing. The result was a terrible haircut that was not what I asked for at all. At first I thought I might be overreacting and tried to give it time, but months later my hair is still completely messed up and uneven from that cut. This was an incredibly disappointing experience, especially before such an important event. Terrible customer service and I would not return or recommend this salon

I am generally happy with Planet Fitness in Norwood. The hours are convenient, and the staff is…read morefriendly. I have no major complaints. However, one thing that really bothers me is that during the renovations, they removed several stair-steppers with arms. As a result, the remaining machines are often full, and one of the units has been out of service for over a month.

Planet Fitness in Norwood is, frankly, a mess. The place feels run down and poorly maintained, with…read moretrash on the floors and an overall lack of cleanliness that's hard to ignore. The locker rooms and bathrooms are especially bad--dirty, neglected, and clearly not a priority for management. The equipment itself might be decent, but that doesn't make up for the environment. A gym should feel clean, safe, and well cared for, and this one misses the mark completely. Staff presence is minimal and doesn't seem engaged, which only adds to the impression that no one is really managing the place. At the end of the day, it feels like a classic case of "you get what you pay for." If cleanliness and basic upkeep matter to you, this location is going to be a disappointment.

If you have not done crossfit before, you are missing out!!! "CrossFit is a strength and…read moreconditioning system built on constantly varied, if not seemingly randomized, functional movements executed at high intensity. It combines weightlifting, gymnastics, sprinting, rowing, kettlebell training, plyometrics, powerlifting, and medicine ball training. Our objective is to become proficient in all ten physical skills: cardiovascular/respiratory endurance, stamina, strength, flexibility, coordination, power, agility, balance, accuracy, and speed. The WOD (workout of the day) is always different and can be modified to meet the needs of any athlete, regardless of age, ability, and fitness level." I recently joined and have already notice a difference! The people you meet, the drive to exercise, the support while your there and when your not (people reminding you that you did not show up!). Bill, Beau, and Luigi are awesome! Every class is well structured and you always learn something new! If you want to take your body to the next level and really get in-shape crossfit is for you!! You will have fun, enjoy exercising and see results!

This box is amazing. From the quality of the equipment to the amazing coaches. If you are…read moreinterested in taking your fitness to the next level then this is the place for you.

Very nice gym. Not as big as other gyms I've been to but still nice overall. Staff are nice for the…read moremost part, always greeting people at the front. The gym is clean and so are the bathrooms! The woman that cleans does a great job! Pretty quiet gym if you don't come around 5-7pm

I came to Elite Health and fitness several years ago in order to pass a fitness test to work as and…read moreEMT. I needed to be able 150lbs while transporting a patient. I spent the money to have a private instructor for a limited time in order to increase my strength for the test at the Ambulance Co. My instructor told me she was quitting her job. I felt I had made enough progress to pass my test. She told me she would notify the office that I was thru and did not want any further sessions. The charges continued on my wife's credit card for months without he noticing. When she did notice it I called ELITE Health and Fitness and they said they would look into it. I eventually I spot to the owner and he apologized and told me he would straighten this out. When he eventually returned my calls he offered me some free lessons to make up for it. I told him from the start that I wanted a refund not a credit. I NEVER RECIEVED ONE CENT OF OUR MONEY BACK THAT WAS DUE FOR SERVICES NEVER HAD OR ORDERED. I TRIED NUMEROUS TIMES AND GOT NOTHING REFUNDED. ELITE HEALTH and FITNESS TOOK MY STOLE OUR MONEY AND NEVER MADE THIS RIGHT. The own assured me he would take care and give my my refund and stopped taking my calls and ghosted me. This was in excess of $1,000