Great costumer service from Laurance and Kurt !!…read more They explained everything and have lot of great professionalism !! WILL DEFINITELY COME BACK

Called once a day for over a week to get ahold of the area manager Michael after they caused $250…read morein damages. Refuses to call me back despite well over a business week. Do not go here! No ownership of mistakes

Always excellent service at this location...fast, friendly, and professional. Thanks for the…read moremilitary discount!

This place is great! With the $10 off coupon, my oil change was about $77 and I was done in 15…read moreminutes. Oil change prices are all over the place here in Orlando. Tire Kingdom usually has a $50 full synthetic oil change, but I'm suspicious. I think Tire Choice is the most expensive at about $120 if you don't have a coupon for full synthetic. Then you have Tires Plus who charge like $97 for synthetic. At those tire shops, you can be waiting up to four hours, just to get your oil change because they do other services and you need to wait your turn. That's why moving forward I'm always gonna go to Valvoline oil change.

I needed to get an oil change and I hadn't been to a Valvoline in years! I'm talking since at least…read more2016. I swung by this location since the reviews were very positive. There were two cars ahead of me when I got there. It probably took me an hour before I got serviced and got out of there. I knew I wanted to get an oil change and new windshield wipers. My total was around $211 and I had a coupon for $15 off the final order. However, one of the mechanics recommended that I get the air filter changed. I agreed it was probably best to change it. My total then bumped up to $233. Obviously then I used my $15 off. Honestly, despite the price being kind of high. I did feel like the mechanics had the best intentions here. They were friendly and very quick on the services. I will come back to get other services in the future.

Anytime I need an oil change this is my go to spot! It's so easy and you don't even have to get out…read moreof your car! You pull in and the guys take care of everything else! I like to go on my lunch break at work, yes that's how fast this oil change is! The value of what you pay and the time you'll save is incredible!

When I moved to Orlando, I was nervous about finding certain new places. A mechanic was one of…read morethose things because I had been going to the same mechanic since starting to drive almost 20 years ago. Since coming to Rikers, they have always treated us fairly and never felt like they were trying to make upsales or suggesting repairs that didn't really need fixing. Pricing has always been very reasonable and our cars have been ready within a few hours. If you are local or visiting, I don't think you will regret using Rikers as they've been very reliable and trustworthy!

I was having trouble with my battery and I had replaced it not even 2 years ago. I dropped it off…read moreat Riker's and 2 hours later I was on the road. They did an electrical test and installed a premium battery that hopefully will last longer. AutoZone had said my battery was too close to the fuse box to install and they did not want to figure it out. I liked Riker's matter of fact price quotes and advice. These days it pays to find someone you can trust besides the dealership and Riker's fits the bill. The old saying is you get what you pay for and this time I decided to go with the experts.

Miguel is what customer service is all about! Folks like him create repeat customers for your…read moreorganization.

5 stars isn't enough! John provided exceptional service - fixing our car issue quickly and…read moreefficiently. His expertise, professionalism, and friendly demeanor made a stressful situation stress-free. Highly recommend!

I don't know about instant oil change. It took them 55 minutes to change my oil because the…read moremajority of the time they were talking, smoking, drinking, dancing, playing around, and gossiping. They seemed like the were a bunch of unsupervised school aged kids. When they spoke to me they were professional, and kind, but it seemed like they enjoyed combining play time with work. I hope my oil change was done properly.

Fake advertising, it says 15 minutes but everytime I go is like 2 hours, instead of changing the…read moreoil they start to try and sell you things and they wont stop until you tell them 100 times no, instead of just changing the oil they loose like 30 minutes looking other things in my car that I didn't ask so they can try to charge me for that, they said my wiper are old and useless but they work perfectly, I have go to 3 differents Valvoline and they all suck, just book an appointment in Walmart, and there's also employees that they have 0 customer service. They deserve 0 stars

I had just finished a class in Osceola County and it felt like my engine just "dropped". Still…read moredrivable I just drove north on OBT because i knew I'd run into a legitimate name brand car repair place eventually. I found this one first, and glad that I did. They did a good comprehensive check in what was necessary. Unlike another place closer to home, of a different name, they didn't tell me I needed things just to try to up their cost ratios. They didn't tell me all of this without giving me an estimate price. They showed me the list of the things my car needed to be safe on the road again. Btw ... the lead man at the desk, said that another place is trying to head-hunt him to going there. Hopefully this place does what they need to to keep him there. He doesn't just tend to the customer ... he knows cars himself, so when a mechanic says a car needs this or that, he'll look himself to be sure the car REALLY needs this or that. They are also very willing to give or show you the old part that needs replacing, and why it needs to be replaced. This is an older car, but since I've had it, 4 years now, it never needed any major repairs, until this one. It's a good car and I was thinking about selling it, but with this great repair service, and the warranties that come along with it, I think it is safe to keep it. So happy with the way these guys got me in on a busy Sunday, took the time to get the work done right, and give honest answers and estimates. I live way in the other side of town, but thinking it's worth the drive to here if I find that I need something more than the basic oil change, tune-ups, and the sort. It's worth the drive for good service!

TLDR: avoid. This…read moreplace has bad karma. On my last visit I saw a heated customer with the police trying to make sense of a dispute between them and the tire store. He didn't get arrested but it was a bad scene. In my visit, they had me replace a tire that I felt was repairable. I asked to see the tire and they refused. There's enough damning reviews here about this place. Please take these warnings seriously.

Came back here for brakes because they rotated my tires for Free. They did try to upsell me a…read morelittle bit. But I guess that's part of business. For the most part, they were pretty honest.

Yes the service was fast and everyone was so friendly . As a girl even though I'm a women lol they…read moredidn't try and push a sale on me . Everyone was respectful and made friends . Got to listen to their life stories and they referred me to someone who could even fix my rim. I had called in advance to see what was the pricing and to let them know I was coming in so they gave me a ticket number and did an excellent job

The service at Firestone Complete Auto Care⁠ was good, and the staff was helpful and professional…read more However, the wait time was longer than expected compared to the original estimate. Aside from that, everything went well.

The manager named Manny is completely incompetent. Put the wrong tire on my car and blame me. Avoid…read morethis place at all cost go somewhere else !!!

My car has fooled many mechanics over the last year. The temperature light would come on when I'd…read moreget to highway speed. Anything you can imagine it might be was checked and replaced and still that damn light came on! ‍ I wish I had come to these guys first! Louie was determined to figure it out and he sure did! After checking everything it might possibly be, he pulled the radiator and found all this white debris. Neither of us knew what it was but it was obviously the problem. Thank you Corey (service advisor) and Louie (mechanic)! I felt the weight of the world leave my shoulders when I left. No more temperature light! I'm coming back for sure.

1 STAR -- I came in for an oil change and was quoted $769.55 for a repair that apparently wasn't…read moreneeded I brought my 2011 Lexus ES 350 to the Tires Plus at 4801 Kirkman Road, Orlando, FL, on July 31, 2026, for an oil change. While I was there, I was told that both the left and right LED license plate light assemblies needed to be replaced. I was given a written estimate for $769.55 -- $279.98 for the parts, $402.60 for labor, $40 in shop supplies, and $46.97 in tax. I did NOT authorize the repair because I wanted another opinion. I had someone else inspect my vehicle, and he discovered that the existing license plate light assemblies were unplugged. He reconnected them, and the lights immediately came back on and worked. No replacement of either assembly was necessary to get the lights working. On August 3, 2026, I returned to the Kirkman Road location with the person who found the issue. I spoke with Service Advisor Michelle, who told me that the person who initially inspected my vehicle was technician Brian, not the master mechanic. I asked the manager how I could have been given a $769.55 estimate to replace both assemblies when the existing assemblies worked once they were reconnected. Instead of explaining how the original diagnosis was reached, the conversation focused on why someone would have unplugged the assemblies. I don't know who unplugged them, and I'm not claiming that I do. My concern is the diagnosis. I came in for an oil change and was presented with a nearly $770 repair recommendation. Had I not gotten a second opinion, I could have paid for two replacement assemblies that were apparently functioning properly. I also asked the manager for the district manager's contact information and for a corporate customer-service number. I was told that the only number available was the store's phone number. I have since contacted Tires Plus customer service to formally report the incident and request that the original diagnosis be investigated. My advice to other customers: If you're given an expensive repair recommendation at this location, get a second opinion before authorizing the work. I am leaving this review because customers deserve to know exactly what happened to me. I hope Tires Plus investigates how this diagnosis was made and provides an explanation. 1 STAR -- I came in for an oil change and was quoted $769.55 for a repair that apparently wasn't needed I brought my 2011 Lexus ES 350 to the Tires Plus at 4801 Kirkman Road, Orlando, FL, on July 31, 2026, for an oil change. While I was there, I was told that both the left and right LED license plate light assemblies needed to be replaced. I was given a written estimate for $769.55 -- $279.98 for the parts, $402.60 for labor, $40 in shop supplies, and $46.97 in tax. I did NOT authorize the repair because I wanted another opinion. I had someone else inspect my vehicle, and he discovered that the existing license plate light assemblies were unplugged. He reconnected them, and the lights immediately came back on and worked. No replacement of either assembly was necessary to get the lights working. On August 3, 2026, I returned to the Kirkman Road location with the person who found the issue. I spoke with Service Advisor Michelle, who told me that the person who initially inspected my vehicle was technician Brian, not the master mechanic. I asked the manager how I could have been given a $769.55 estimate to replace both assemblies when the existing assemblies worked once they were reconnected. Instead of explaining how the original diagnosis was reached, the conversation focused on why someone would have unplugged the assemblies. I don't know who unplugged them, and I'm not claiming that I do. My concern is the diagnosis. I came in for an oil change and was presented with a nearly $770 repair recommendation. Had I not gotten a second opinion, I could have paid for two replacement assemblies that were apparently functioning properly. I also asked the manager for the district manager's contact information and for a corporate customer-service number. I was told that the only number available was the store's phone number. I have since contacted Tires Plus customer service to formally report the incident and request that the original diagnosis be investigated. My advice to other customers: If you're given an expensive repair recommendation at this location, get a second opinion before authorizing the work. I am leaving this review because customers deserve to know exactly what happened to me. I hope Tires Plus investigates how this diagnosis was made and provides an explanation.