Service technicians were two hours late for our initial appointment. They were also unprepared and…read morecouldn't finish the job. They came back out (late again) and still didn't properly finish the job. They were supposed to do exclusion work to keep pests out, but they left gaps larger than 1/4" left untreated! I would not rely on Orkin to do any proper exclusion work in the future. Not surprising since it's just another opportunity for them to charge for extermination services. They've also refused to provide a customer copy of the service contract that was signed, which is extremely shady.

I'm a manager of a large organization and switched from a different company to Orkin about 2 years…read moreago. I get billed on a monthly basis and have had issues with their billing since the beginning but the last issue is they incorrectly double billed for service rendered. First they incorrectly identified the service address as our main building instead of our auxiliary building and they billed me for the annual cost instead of the semi-annual cost. I have called them 3 times so far to correct both issues with no resolve. The customer service personnel can't do anything without Mike Cook personally taking care of it and he is never in the office to do his job. I can not recommend this company and suggest finding someone else. I'll be looking for another company even to the extent of going back to the previous one.

I would highly recommend 2 Nice Guys Pest Control. When I called into the office they were…read moreextremely helpful and quick to get someone to my house. We had a mole that was destroying our yard and other companies wanted to send someone out to inspect prior to treating. My yard would have been a complete disaster by the . 2 Nice Guys came the next morning and took care of it immediately.

Casey was very professional and would definitely use their services again. Very quick response!read more

Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

Excellent response time and very quickly took care of a serious bee infestation. Can't recommend…read morethem enough.

Have they came to my home last year and I have been meaning to put a review. He was very…read moreinformational and he was compassionate about wildlife. He checked my home for raccoons or squirrels. He was honest and he said that he saw something that could be it but he suggested that I contact my insurance company first because of possible damage to my roof. And that is what I did. Comes to find out that I needed a new roof and I really didn't hear that much activity after he left. So why am I giving him a great review because he was honest. He didn't try to take my money he said that he maybe saw a little bit of activity but more than anything I probably need to call my insurance company regarding my roof. As we know raccoons and squirrels can enter your home at any time so if that's the case in the future I will surely contact them because of his compassion for wildlife and his honesty. So I didn't using this time but if necessary I will in the future.

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

I've used Imel's a couple of times. I have Always had a good experience. Good customer service,…read moregood on site experience and no bug problems after the spray.

Your Review: (5 Stars) Technician was polite and professional, on time and knowledgeable. We were…read moreglad to get rid of the hornets' nest and felt that IMELs fee was very reasonable.

We had a really bad brown recluse problem. Brandon and everyone at his company have been very…read moreknowledgeable and helpful. I have not seen a single one since his first visit with us! We are looking forward to mosquito treatment in the spring. Brandon is also very ethical. The services are affordable. 100% recommend!

fast customer service, friendly & helpful answered all my…read morequestions and very clear on pricing, i would recommend them to anyone lookig for this service

Professional, courteous, and knowledgeable! Steve took the time to answer all my questions, in…read moredetail, and provide me with expert recommendations! I live in Ofallon with a wooded lot covered in trees and bushes, he was not detoured, even expressing confidence in his methods and products! I will recommend Steve to my friends, family, and neighbors.

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

very nice company. And didn't charge me for anything I didn't need. I would recommend them.read more

Rottler has been a huge help in mitigating our mice problem. Logan was our service provider and…read morehe's been phenomenal at explaining everything that happens and makes sure we understand what we need to do to be proactive. He's been extremely flexible with us as we've had some issues come up and we have had to make some weird schedules. I would absolutely recommend these people to anyone.

Nice people. After 2 years of service moles are much worse, yet most service reports said no mole…read moreactivity. And occasionally one mole trap. And always poison worm bait. But my fro t yard is embarrassing. Seeking another solution, thought I had a good company but didn't.

re: regular service check 11/12/2025 technician: josh tucker five stars for this visit…read more josh always provides friendly, professional, quality service. he reviews the property history and asks about any new issues any will answer any concerns you have. always dressed well with a commendable outlook to provide the best service. five stars!!! george a.

I have a contract with Rottler for termites. They come and…read moreexamine the exterior of my home yearly ,but if you are not home- the interior is not inspected! This is not considered a complete termite inspection. Very disappointed as this has happened multiple times.