Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

Craig was on time, knowledgeable, professional, took his time to educate me on my issues and how he…read morecan help. I will definitely recommend this company for your services. Thank you Craig. Look forward to my follow-up up.

I'm confused by all the great reviews. I hired STL Pest Control specifically for an active vole…read moreproblem. It has been a mess from start to finish. When the technician arrived, I showed him the holes, runways, and plant damage, but he focused on moles and told me he did not think I had voles. I repeatedly explained that voles were the reason I had called. He ultimately told me the treatment he was providing would "take care of both moles AND voles," so I agreed to proceed. This was assured to me numerous times. Afterward, the paperwork described a "Mole Yard Treatment," stated that no vole activity was observed, and showed that the service was a target mole treatment plus a granular animal repellent. I had already tried repellents myself; I hired a pest-control company because I wanted the actual vole problem treated. A repellent is not equivalent to infestation treatment. The apparent lack of knowledge about voles and the inability to properly identify the problem I had specifically hired them to address was concerning to me. Given that pest identification is such a basic part of effective treatment, that significantly undermined my confidence in the service. When I contacted the company about the mismatch, I expected them to apologize for the confusion and perform the service I was originally told I was paying for. Instead, they defended what had been done and tried to manipulate the situation, refusing any accountability. At different points they relied on the fact that the granular product could deter voles, while also explaining that their targeted vole protocol had not been performed because the technician said he did not identify active vole holes. That was exactly the problem: I had hired them for voles, repeatedly told the technician about the voles during the visit, and was assured the treatment would address them. The issue eventually resulted in a credit-card dispute that was resolved in my favor. The company still maintains that I owe the balance and continues sending automated invoices even after I asked them in writing to stop.

Service technicians were two hours late for our initial appointment. They were also unprepared and…read morecouldn't finish the job. They came back out (late again) and still didn't properly finish the job. They were supposed to do exclusion work to keep pests out, but they left gaps larger than 1/4" left untreated! I would not rely on Orkin to do any proper exclusion work in the future. Not surprising since it's just another opportunity for them to charge for extermination services. They've also refused to provide a customer copy of the service contract that was signed, which is extremely shady.

I'm a manager of a large organization and switched from a different company to Orkin about 2 years…read moreago. I get billed on a monthly basis and have had issues with their billing since the beginning but the last issue is they incorrectly double billed for service rendered. First they incorrectly identified the service address as our main building instead of our auxiliary building and they billed me for the annual cost instead of the semi-annual cost. I have called them 3 times so far to correct both issues with no resolve. The customer service personnel can't do anything without Mike Cook personally taking care of it and he is never in the office to do his job. I can not recommend this company and suggest finding someone else. I'll be looking for another company even to the extent of going back to the previous one.

Steve was professional and friendly. He was here when he said he would be here and gave me the…read moreprice upfront. He answered all our questions before beginning the process. He is very knowledgeable about his business and killing bugs. 10/10 recommend.

Professional, courteous, and knowledgeable! Steve took the time to answer all my questions, in…read moredetail, and provide me with expert recommendations! I live in Ofallon with a wooded lot covered in trees and bushes, he was not detoured, even expressing confidence in his methods and products! I will recommend Steve to my friends, family, and neighbors.

Cody Jarvis was my technician. He was kind and hard working. He also was extremely knowledgeable…read moreand helpful. I would recommend him to anyone! Thanks Cody!

Rottler and Stephen Bauman are great! Highly recommend Rottler, they aren't pushy or…read moreultra-expensive.

Excellent. Trustworthy. I'm a single senior and I feel…read moresecure with this company in my home. That's so important to me, not to mention the subperb service they provide.

Very responsive, quality pest control service. Use them for roach treatment and they did a great…read morejob, twice. Good value with reasonable pricing. Support a locally owned independent exterminator and this is a good one. Recommend them highly.

So happy to have found Brady Pest! We've had a pretty bad brown recluse problem for many years now…read morethat has been untreated until now. Brady Pest charges a reasonable price, is very responsive, and they are extremely knowledgeable. I appreciate how friendly everyone is and all the tips they've given me along the way! And, best of all, our pest problem is well on its way to not being a problem anymore (after just the first treatment). Highly recommended!

We had a really bad brown recluse problem. Brandon and everyone at his company have been very…read moreknowledgeable and helpful. I have not seen a single one since his first visit with us! We are looking forward to mosquito treatment in the spring. Brandon is also very ethical. The services are affordable. 100% recommend!

I appreciate technician David Crull. He displays concern for his treatment outcome. He never fails…read moreto say call if you see any pests after each treatment.

I was very happy with the technician, Alex! he was very helpful with all my questions…read more Not so happy with the salesman his communication skills were not so great via text and phone.

I have been-using their service for over 30 yrs. They always get the job done thoroughly and at the…read morelowest and competitive prices. Bill Barnett and his employees are the most honest and trusting people to do business with. They are highly recommended.

Very nice gentleman. Very knowledgeable and courteous!! Fairly priced! Always good to business with…read morelocal people!