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Acs Interlock

4.8 (143 reviews)
Closed 10:00 am - 5:00 pm
Updated 3 months ago

Services - Acs Interlock

Interlock systems

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Neat office decor
Brittany L.

WOW. Going through this whole process is hard enough, but Corey made the Interlock part extremely easy. After going to the interlock locations near me (Long Beach) i decided to try the Santa Ana location and it was like night and day. It was absolutely worth the drive from LB every time. He is extremely efficient, helpful, kind and FAST! Anytime I had a question, even if he was out of town, he was able to help. He's a joy to talk to and knows the business like the back of his hand. The service is A+, value is A+ and I will actually miss coming to see him believe it or not! This is how ALL businesses should be run. Thank you so much Corey!

Clear communication where we agreed upon 530-6
Crystal M.

Now I am Being questioned why I left a Yelp review. Well maybe if you scheduled appointments in timely manners there wouldn't have been any issues. I was advised the entire process would have been over an hour that is correct. I was not advised I would have to wait 45 plus minutes before being assisted.

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2 months ago

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Corey H.

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2 months ago

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Corey H.

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5 months ago

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3 months ago

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Corey H.

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9 months ago

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2 years ago

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6 months ago

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1 year ago

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1 year ago

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8 months ago

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1 year ago

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3 years ago

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Corey H.

Thanks for the nice review. We really appreciate your feedback.

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4 years ago

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Corey H.

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2 years ago

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Corey H.

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2 years ago

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Corey H.

Thanks so much Kerri for the kind words. Means so much to us.

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2 years ago

I called and came in right away he took care of me and very quickly and great communication

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1 year ago

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3 years ago

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Corey H.

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2 years ago

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Corey H.

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2 years ago

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Corey H.

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2 years ago

I got my interlock removed a month ago. Corey is amazing always available when you need him for assistance. Definitely recommend.

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Corey H.

Thanks Rosa for the kind review.

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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Corey H.

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3 years ago

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Corey H.

Thanks Jacqueline. It was a pleasure having you as a client.

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2 years ago

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Corey H.

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4 years ago

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3 years ago

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3 years ago

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2 years ago

Great service and pricing. Highly recommend. Just finished my year with them and was very happy with their service.

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Corey H.

Glad your experience was a good one. Much success to you

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2 years ago

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Corey H.

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5 years ago

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4 years ago

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Corey H.

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4 years ago

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3 years ago

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Ask the Community - Acs Interlock

I noticed your business isn't listed on the "certified IID manufacturers" list the DMV sent me - do you install devices that are authorized by the DMV and do you provide a refund if the DMV rejects me due to unapproved manufacturer?

ACS Interlock is a subsidiary of alco Alert Interlock which is an approved ignition interlock provider for the State of California. ACS has been in business for over 25 years and we exclusively just install and monitor the interlock devices for… Read more

Do you Service North San Diego County. Encinitas 92024? Thanks Mark

Hello Mark, We service people from all over Southern Cal. We do have another location that might be closer to you than ours in Santa Ana. Feel free to call us at 714 269-0003 and we can discuss which option seems to fit best for you. Thanks for… Read more

Where do get more mouthpieces. I only have one and I wanna have an extra one just in case I lose this one?

Ask for another at your next calibration appointment. Or, you can come by Ana we can provide you with another one.

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Review Highlights - Acs Interlock

Corey went above and beyond and fully explained things to me from start to finish as I am very unfamiliar.

Mentioned in 92 reviews

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California IID

California IID

3.4
(10 reviews)

I've been using California IID for all my interlock needs; from installation, to bi-monthly…read morecalibration, and eventually removal for my 2020 Toyota Tacoma SR5, and the experience has been smooth from day one. The device works flawlessly in my vehicle, likely because it's a few years out of production and doesn't present any technical issues. Scheduling has always been easy, and the team is very accommodating when it comes to finding times that work with my schedule. Pricing is fair compared to other options I looked into, and I have to give a shoutout to Ryan Heneisen! He's consistently helpful, friendly, and professional. If you're in need of interlock services, I'd absolutely recommend California IID. They make a stressful process much more manageable.

Awful. Rude, untalented phone representative the "manager" is just as tasteless- my call got…read moretransferred to her, I leave a DETAILED MESSAGE, she calls back asking "how can I help you" and all I can hear is children yelling in the background. Clearly it's a remote job with zero effort. I explain the situation for the third time: Took my car in for machine to get recalibrated 3/8 and on 3/12 I got messages on the screen of lock out in 3 days. I call to question this given it's been days since my appointment. She offered no help, solutions or alternative. Just idgaf attitude and you have to take it in for us to know what is going on. I explain I am in the middle of a move and request for them to come to me as their website advertised and she said "you're going to have to pay for that" clearly the technician did something wrong and I have to take on the inconvenience!? Following day I call to make appointment, no answer per usual and the third time I call I left a VM and did not receive a call back at all. My car will lock out today and I have to go to their location hoping they take me as a walk in. Utterly

California IID

California IID

3.0
(2 reviews)

Ryan was great I always have a nice experience…read more Good service I recommend this place to everyone Thanks California ID

Do NOT use this company! I had my device installed by a very nice young man who explained…read moreeverything just fine. The install caused my backup camera to disengage so I just lived with it-even though it was a brand new vehicle. It came time to be calibrated and I booked a time for him to come out to my place of work to do so. Then, it came time to (thankfully) get it uninstalled. During that process, the same young man informed there might be a fee to get it taken out. Imagine my surprise when months later I learn I am in collection for $166 from this company, I had no notice of these fees so I called. Apparently the free calibration is not free if they come out to you. No one ever informed me of this. (Was it in the lengthy contract? Probably. But no one reminded me on the phone when I made the appt. which is customary.) I tried to reason with the people at customer service but they didn't budge. NO ONE would even consider working with me to get the bill reduced even a penny. Ok, the onus is on me-I should have asked first and I learned my lesson BUT the people on the phone have zero customer service skills, no empathy at all. Not everyone who has to get this device installed is a thug or a loser. Some of us were at the wrong place at the wrong time and made an error in judgement. I am writing this so you won't make the same mistake I did and use this company. I voluntarily installed a device in my car recently on the advice of my atty. with a new company and they are delightful, easy to work with and their device is easier to use. Shame on these people for their lack of customer service skills. The owner of this company needs to be informed. Please learn from my mistake and go somewhere else!

Acs Interlock - interlocksystems - Updated July 2026

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