The staff was friendly and nice to work with, but I was dissatisfied with their service. I take my vehicle to a shop because I assume they are the experts and will tell me what I need to do.
I took my vehicle to ACS to get new shocks/struts installed because the price was significantly better than any other place locally. However, ACS didn't do a realignment after doing the suspension work. Because of that, I burned through 4 brand new tires and had to replace them all just about a month after getting them.
After calling ACS about it, they claimed that the repair didn't call for a realignment, though EVERYONE I talked to about it since then said that it is pretty common knowledge that an alignment is necessary after suspension work. read more