Great service in replacing my two hot water heaters. Fast, dependable, great quality job on removal…read moreand installation!

I had a whole new HVAC system installed. they replaced my very old A/C and furnace. All three techs…read morewere friendly and efficient. They explained how the new system worked, went over the features and made sure I knew how things worked. They fixed up my existing humidifier and made sure it worked with the new system. I am very happy with the work!

The technician was suppose to come between 8 - 830. I called around 9 am I was told there was an…read moreemergency. Fine My concern Is with your customer service. No one called me This makes me angry. I used to work in customer service. This would be something to the customer. If I did this I would be in serious trouble. Because you don't treat your customers like you did. You always let your customers if there is a delay. You guys failed this If you guys keep doing this. You guys will go elsewhere for service

Went with Youngrens to take a look at our AC unit that was not effectively cooling. From the start,…read moreMisty was very pleasant to set up an appointment with, and was able to setup a service call for the very next day. They had given us a a 3 hour window from 9:00 till noon. The next morning they politely asked if it would be OK for them to come out sooner, which worked better for us in our case. Andy the technician was very thorough and answered all our questions, and did an excellent job. He did not try to upsell us and offered us all available discounts available for us. He did a great job and would use their services again

Alex came to the house on time and provided helpful consultation on how to solve my 2 issues. Have…read morehad plumbers nickel and dime me in the past, but Alex provided a fair price for 2 quick fixes. Will definitely use them again.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

I would recommend Mike at Icon HVAC 500%. He's honest, wonderful pricing, and super friendly. He…read morereally knows furnaces and AC units. He fixed my heating problem in 3 minutes! Mike came out the same day and his truck if fully loaded with the right tools and parts to fix everything I needed done. While here, he worked on my AC to make it ready for the springtime. You won't be disappointed.

Furnace completely broke down on a Saturday night. Called at 7:30 a.m. on a cold and snowy Sunday…read moremorning and Mike picked up on the first ring. Was out to our house by 9:30 a.m. having to travel 17 miles and our furnace was fixed by 10 a.m. Had the required part in his truck. Would highly recommend him.

I needed a humidifier installed in new construction home. I'm extremely pleased with my experience…read more They explained things patiently and thoroughly. When they came for the install, they informed me that the original humidifier was not the best fit. Rather than installing it just to get the job done they paused. They recommended a different option that was actually a lower cost and that they would have to come a different time to install it. This shows their dedication to customer satisfaction and making sure the customer has the best product to address their needs. Highly recommend them.

Pillar Heating and Air will provide the help you need with your furnace, air conditioner, or…read morethermostat. Travis and Adam are knowledgeable, professional, honest, and prompt. Service is done with care. They have taken care of our HVAC needs for years. We believe they are the best in the business. Give them a call!

My heat went out overnight and with the freezing temps Theresa came out the same morning and fixed…read morethe issue at a reasonable price! Patrick's came highly recommended from my neighbors and the service did not disappoint!

Simply the best. We've been using Patrick's for years. They are honest, and reasonable. That's…read moreall you can ask. Recently, our air conditioner went out on one of the hottest days of the year. And, we had family in visiting from out of town. The worst possible day to have an emergency. A quick call to their office resulted in critical advice from the office rep. to ensure that no additional damage was done to the unit. Theresa, one of the owners, came out quickly. The problem was severe and required tracking down the right part. After a short wait, she was able to find the part and fixed the problem. A life saver! Thanks for your professionalism and persistence.

New HVAC system recently installed. We are having a few problems which are being addressed.read more

Excellent service and professionalism. Caesar was very thorough and explained his findings in…read moregreat detail. Gave us all options to make an educated decision on how best to proceed with our HVAC system. Highly recommend them for your HVAC needs.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Orian fixed our bathroom sink for just $60 when another company just said to replace it for $700…read more Will definitely be calling again!

Vett the vendor. This person "Orian" is questionable…read more The assessment and estimate was not provided in a written format as requested earlier that Sunday morning when he (now the name is Tanyaluck?) Interrupted me at brunch with a phone call ... where I stated that I was not able to have a conversation and the forward me a written document on the diagnosed issue and a general proposal and estimate. Later in the day i followed up to see where we were at .. and instead of answering along the lines of .. I can get it to you on Monday or so ... he/she text pivots and blurts 500K ... out of context... and its seems to be nonsensical offer on the property to be serviced... that is listed for sale at 930K. Mentally questionable and appears to not understand real estate or reality. Does not indicate lucidity or credibility. Value is not likely and moreover does not seem to be accredited or bonded. Beware