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4.4 (7 reviews)
Closed • 7:00 am - 7:00 pm

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HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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Astera Heating, Cooling and Appliance Repair - Astera Service

Astera Heating, Cooling and Appliance Repair

(330 reviews)

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Hobson Plumbing & Heating

Hobson Plumbing & Heating

(15 reviews)

Amazing customer service. Our service provider of choice for ANYTHING plumbing and heating related…read more Taryn is super responsive for scheduling. Brett and Cam have been to our 30yo home so many times for repairs that we don't even have to show them where to go. They have repaired the humidifier, the sump pump, and leaking bathroom tubs (twice when the wall repair guy messed up), and replaced an old water heater with a tankless water heater. Their assessments are above quick concise and easy to understand. Their scheduling is the best in the business and their customer service is what I strive for in my own business. We will keep them on speed dial (is there even such a thing anymore ) for any future plumbing needs.

I've had many great experiences with this company. Brett is very knowledgeable, thorough, honest,…read moreand kind! He's done big and small jobs for us and I feel the quality is top notch. Prices are fair, maybe a little more than the competition for some things, but I feel the quality of work is absolutely worth it anyways. Most times the work is scheduled very fast, and during an emergency, he came out within the hour. Their service plan is also extremely reasonable and absolutely worth it. I appreciate that Taryn schedules and responds via email with me all the time since it's way more convenient for me personally, and Brett always calls before he makes his way over. Best plumbing team ever!

Harmonic Heating & Air Conditioning Naperville - Breathe Easy...Stay Comfortable with Harmonic Heating & Air Conditioning.

Harmonic Heating & Air Conditioning Naperville

(88 reviews)

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

Charles McDuffee  Heating & Air Conditioning - Charles McDuffee Co. Heating & Air Conditioning

Charles McDuffee Heating & Air Conditioning

(8 reviews)

The emergency call cost over $140, heater wasn't working. Furnace wasn't cleaned, technician said…read moreit was either a bad ground wire or a circuit board. Said he put in a new wire (although had no confidence that was the problem) and was working now but that it was really random. So didn't know if it would be fixed and ordered a circuit board. He seemed very unsure. I've had my furnace serviced before (by another company) so I'm not a newbie. A cleaning wasn't ruled out but more expensive fixes were immediately tried, like he had no clue but would try, I don't know... I called another company because I felt this was obviously poor service, maybe even a scam. Ans as I suspected it needed to be cleaned and a faulty sensor (a minor repair) was put in. And at a very reasonable price. I was left with the impression that I was being taken advantage by Charles McDuffee Co. or that an untrained or poorly trained person came. I will never use McDuffy for anything. EVER. Definitely the worst service repair I've ever experienced as a home owner for over 40 years!

We have used Mcduffee's heating and cooling in 4 homes over the past 25 years. We have two furnaces…read moreand two AC units they have maintained and repaired / replaced when needed, just had them out on a Friday night, within 2 hours of calling them during the recent polar vortex cold spell. Excellent customer service and fair pricing on equipment and repairs.

Amazing Air

Amazing Air

(23 reviews)

Absolutely Horriable service...never informed us they don't work on YORK air conditioners....2 men…read more185.00 here for less 15 minutes did absolutely NOTHING .try to stay local have lived in town for over 60 years ...do your homework the are not the people for you !

I hired them to correct the wiring issue after installing new zone values. It was a simple job and…read morethe boiler worked perfectly for last season. All they were supposed to do was, just do it exactly as how the other boiler was set up. They took 5 visits to fix the simple wiring and slapped me with a $2,550 bill. First visit: 2 guys came and removed old wiring and installed new wiring. Obviously, they have no idea what to do. Complained about boiler transformer, thermostats, and new zone values and gave up and left. Second visit: They sent a different guy adjusted some wiring and left. Guess what, that only worked for one zone and others have no heat. Third visit: Came again and complained about thermostats installed by first visit guys and replaced them and left. No heat again in other apartments Forth visit: Same story....no heat Fifth visit: This time I was frustrated and told them explicitly, that your wiring was wrong and just followed how exactly was done in another boiler. Finally followed my directions and corrected the wiring. They were supposed to do it on day one in less than an hour. Basically, they had no clue how to fix it and still took the job. I have been telling from day one, that you guys are doing the wiring wrong. They completely ignored me and made 5 visits to fix a simple wiring. This boiler serves heat for 5 apartments. It means 25 calls to my tenants to test the heating. Boilers are pretty simple technology and they work flawlessly. Just to slap me with the bill, they changed unnecessarily so many things for the perfectly working boiler. I strongly suggest staying away from this company if you would like to protect your money and equipment. I regret hiring them based on Goolge's reviews. Hope this saves money and time for someone.

Icon HVAC Service - hvac - Updated May 2026

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