Just had a leak issue with our tankless water heater system at home on a Friday. Called our…read moretankless water heater service company, Paragon Heating and Cooling, to come out and service our system. Long story short, I had to place a follow-up call later in the evening for emergency service. Placed the call around 7pm and never got a return call. On Saturday morning, we decided to call another service to see if we could get Saturday service. Found August HVAC in Arlington Heights, called their number at 6:30 am, and, to our amazement, Kevin picked up and arrived at my home within an hour to make the necessary repairs. I respect customer loyalty, but the level of service Kevin just showed is why he now has a new customer! We highly recommend August HVAC in Arlington Heights for all your HVAC and tankless water heater needs!

I've used Jerry twice now and have been very happy. He answers his phone and responds quickly. I…read moreneeded service on a Sunday morning with no heat. He was over quickly and had my furnace up and running. I would, also, say he is professional and friendly. I would definitely recommend him to anyone. I've seen a couple of low ratings, but they were for services other than HVAC. Based on my experience and that it is Jerry's Heating and Cooling it makes me wonder of those people are putting their review on the wrong business. On Google Jerry's Heating and Cooling has 100% 5 star ratings with 138 reviews.

I had a problem with soffit that pulled out of the track & the fascia cap was loose as well and…read moresoffit pieces ended up on my lawn. I went on my roof to see what was going on. Discovered I didn't have ladders to reach the areas needed nor was I warm & fuzzy about going up to the roof peak either. Enter Jerry, I saw on yelp that he was recommended, he came out same day, was very personable , did a nice job, price was reasonable. I also discovered that thru discussion that Jerry and I had a few mutual acquaintances and some things in common. Nice guy, I do recommend him & its highly likely he will take care of ur issue on the same day as his van is well stocked w/ things he needs to do the job on the spot.

Honest & reliable company (which is hard to come by now a days)…read more Took the time to explain the issue as well as offer some sound advice. They were able to come over within a few hours of being called. Identified & fixed the furnace issue immediately. Super friendly and personable. Very reasonably priced - will be using for all future business for heating/cooling. Kudos AirCo!

I highly recommend Airco for your HVAC needs. Ben was very friendly and was very knowledgeable…read morewhen he was troubleshooting our AC problems. He responded pretty quickly and the service quality is on par with some of the others. Support local businesses and call Airco, very satisfied customer here.

After getting ripped off by other HVAC companies for years, I finally found Greg at All-Star. He…read moresomehow always squeezes me in when I have a problem, even during busy, bad weather events (other places would schedule me a week out, knowing that my furnace wasn't working on the coldest day of the year). His prices are unbelievable compared to theirs, too (about 1/3 of what I was paying elsewhere). AND he makes me feel secure and comfortable. He explains how the furnace works (or should work) and shows you exactly what is wrong. This guy (and his team) is so honest and worth every penny.

I had called these guys and talked to the girl about my unit, said no worries set a time to have my…read moreunit looked at, she said no charge to look and then would tell me what was wrong and if i wanted to have him fix it , he could do it then. The owner came to our house dissapeared for close to 45 min downstairs with another guy, and as all our secuirty shows no one went to check outside the unit.. He said when they were done,the outcome said id need a new compressor, which was around 2 thousand , i said no thank you,, and he said ok it will just be the 95 for the visit i said im not paying a thing, your staff told me it was no obligation, so im not paying i showed him the door. well it comes to find out i called another placed and the total to fix the issue was 180.00 running now like a champ.. unfortunately the issues dont end there. i was so taken back for the bait and switch i called them and said take my name off the lists. I now have called 3 times and still i continue to get marketing material, and i literally told the lady if i continued to get their material i would write a review ,, and so i am, i also said i will contact the attorney general, you cannot harass a customer if they do not want services and demand to be taken off the list you MUST comply. this is a horrible company, im glad i have others moving in with us that are Hvac handy, all these people in the service field are shady

I sent a request thru Angie's List. Bob was the first one to…read morecall me and send me an email. He gave me the best price and the best customer service experience I have seen. He serviced the furnace and fixed a part that was leaking carbon monoxide thru a tiny hole in the furnace. He did not charge for the part or for labor. He fixed it because he said it was the right thing to do. Wow! Beyond impressed.If you are looking for someone to service your furnace or air conditioning unit, I think this company is amazing.

Our ac went out on the hottest day of the year, I called these guys up and they sent a technician…read moreout. I had an uneasy feeling about these guys right out of the gate, even the initial phone call didn't go well. Then I come to find out the technician called the wrong number to verify the appointment. That Sinking Feeling amped up when the technician told me he's been doing this since December. Long story short, the technician kept telling me that this part went bad, and that part went bad,and with each part my estimate was going up $500. After about four hours the estimate was at $1,500 and he still didn't figure out exactly what was wrong with the unit,and now he was calling for reinforcements. That's when I told him he needed to leave, I have a friend who used to work in the field, he came over and had the air conditioner running within 20 minutes,granted, he did have to go and buy a new motor which he installed and one or two other small parts. My part bill was about $250. It's a shame that they send these guys out with little or no experience to try to diagnose a problem,and then the company feels the need to bilk their customers. Never again!

Very fast response time. Knowledgeable and courteous. Great time frame and pricing. Awesome…read morecompany. Will keep them as our Forever Guys.

Furnace stopped working after I replaced the batteries in the thermostat. Jaime came over at the…read moreagreed time and date. Within 10 minutes he determined the power lead in the thermostat was not properly connected. He tightened the connection and the furnace resumed function. Very courteous and friendly. We had a good time about the issue because I installed that thermostat. It worked until I pulled off the cover to replace the batteries. Hiring them again for a complete HVAC health report.

Todd and the team at Cool Operator have been very easy to work with. After my home warranty company…read morestarted offering seasonal A/C and furnace tune-ups as a benefit, we were assigned to Todd (supervising an apprentice) at Cool Operator Heating and Cooling. During the spring A/C tune-up, Todd asked me if we had any concerns about our systems. I mentioned the unit seemed to be cycling a little more frequently than normal. Todd found our coolant was a little low and a part needed to be replaced. Todd called the warranty company and secured immediate authorization for needed repairs. The unit has been working fine since. Today, Todd and his apprentice came out for our furnace tuneup and everything was cleaned and checked ok. It was clear to me that Todd is very knowledgeable and is an excellent and patient mentor to his apprentice. He treats his customers and employees with respect and integrity. Thanks for a job well done.

liars and scammers. They were sent out (and paid) by a Home warranty company i had a warranty…read morepolicy with. (First American Home Warranty = Scammers, do not ever use it) The HWC denied my claim. The contractor (apparently the OWNER of COOL OPERATOR) represented something to them that they wanted to hear but wasn't true so they cou;d delay the claim. The shady vendor said the opposite to my face when he came to my home. They are clearly in bed together to scam consumers. If COOL OPERATORS will assist in defrauding consumers they most certainly will do it to their own customers.

Scott is the owner. Out of 6 places called on Sunday he was the only one who answered quickly and…read morewas able to come out later that day. Our furnace had been cycling on, then off all morning and the temps were going to be in the 30's that night. He suggested a time window and told me up front there was NO premium charge for the service on Sunday. He arrived as planned and was able to quickly diagnose an issue with the heat exchanger temperature limit sensor. He had a replacement part in the truck and had us up and running in no time. He even added an inline fuse to the transformer input (normally on newer models- missing on ours) to make sure there was no issue with the sensor he installed. My wife and I both appreciated the warm house that night. Scott did wear a face mask when he arrived- much appreciated in this time of Covid. He shared what he was doing as he did it. I explained that we had the original furnace in a 20+ year home, so he made sure I understood that a new furnace might be in our future and described some of the advantages of a new system. He also sent me a quote- which I have to review. The cost of the repair was reasonable and he applied a $35 new customer discount that I had seen on his web site. A great experience and I would recommend his company to everyone.

This is a very reckless driver in the RJS van. I have seen him speeding to pass cars many times on…read moreRiver road in Algonquin In no passing zones. I've also seen this van in neighborhoods passing by children playing at what seems to too fast for a neighborhood. Please be careful if you see this van.