great service - clean and professional !…read more they came on time and were quick to replace the water heater!

Tyler and Ron were very knowledgeable and friendly when here installing a new toilet. They were…read moresuper helpful in answering my questions and was a great experience. I highly recommend them both. Rhonda K.

Great service and consistent quality. We used them for servicing our 20 yr old furnace/AC and…read morerecently upgraded to new, modern efficient units.

Always on time; fair pricing, friendly and excellent service. Tech Hugo did a great job cleaning…read moreand adjusting my system.

Alex was professional and gave some really good advice for maintaining my HVAC. Highly recommendread more

I called Astera Service on Friday (10/23) requesting an appointment for service for a Miele…read moredishwasher. This company set an appointment for Monday 10/26. I was impressed from the beginning with the person who set the appointment, and the service was completed a short time ago. This company has earned an outstanding reputation with great 5-Star reviews, and I am now a very satisfied customer because their Technician whose name is Ali, truly did a great job servicing my Miele dishwasher. He resolved our problem, and this company services Miele products along with Sub-Zero, and I will use them for any future appliance service that may be needed I happen to be the Founder of Creative Mirror & Shower, a family business I started 55 years ago, and I know what it takes to be a leader in our industry, and Astera Service has what it takes to be a leader in their field.

For the last five years or so we've been using Hobson Plumbing & Heating services for our furnace…read moreair conditioner, water heater, etc. We've never had a problem with their service. And they have reasonable prices and more than anything else. I appreciate their honesty. I can't tell you how many times before this in our 20 year-old home we have had other services, "big name" heating and cooling service services come out and tell us that our heater was on its last lap and it wouldn't last the winter. That was over five years ago. Hobson Plumbing & Heating didn't came out and told us they can always get parts for our particular heater and it would be a minor repair if anything considering we had replaced a few things already. I can't ask for more than that. We are now on their service plan which contains evaluations on our heater, air conditioner, water softener, plumbing, Overhead, sewer, etc., throughout the year free of charge. I trust that anything that these guys do will be an honest assessment of any repairs necessary. And my neighbors can attest to that also. Because they also use their services and are very happy with them. I can't recommend this family owned business enough. With all the dishonesty regarding these kind of repair services, it's a refreshing change to see an honest family business like this one. AAA+ 5 Stars!!! Thank you.

Amazing customer service. Our service provider of choice for ANYTHING plumbing and heating related…read more Taryn is super responsive for scheduling. Brett and Cam have been to our 30yo home so many times for repairs that we don't even have to show them where to go. They have repaired the humidifier, the sump pump, and leaking bathroom tubs (twice when the wall repair guy messed up), and replaced an old water heater with a tankless water heater. Their assessments are above quick concise and easy to understand. Their scheduling is the best in the business and their customer service is what I strive for in my own business. We will keep them on speed dial (is there even such a thing anymore ) for any future plumbing needs.

The tech David was super prompt and efficient in fixing our broken toilet. I highly recommend US…read moreAllied. They are the best!

Another great service! We started to smell rotten eggs from our vent and a tech came out the same…read moreday and figured out the issue. Other companies told me I would need to replace my entire ejector pump but Howard came out and figured out the issue immediately and taught us what to do in the future to prevent it from happening again. Great company I can trust, they always do a fantastic job!

Harmonic Heating and Air Conditioning is the BEST!!! Our AC…read moredied and after another company told us that our unit could not be repaired and had to be replaced ($6,000), we contacted Harmonic for a second opinion. Daniel the service technician opened the unit up and tested everything. He took the time to explain what he was doing and why. He discovered a bare wire that had been chewed (possibly by a mouse) and was touching the metal housing which tripped the circuit breaker. Daniel replaced the wire and the unit is working perfectly. The honesty and integrity of this company is refreshing. We will not hesitate to use them again and recommend them to all our friends.

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

When we bought our house we immediately planned to change our heater and air conditioning unit. I…read moreshopped around and got a couple of quotes from Four Seasons, Charles McDuffee and another local vendor. We ended up choosing Charles McDuffee. Steve McDuffee came to our house to check what we currently and needs to be repaired and replaced. He actually suggested that we need to have a new humidifier since the existing one that we have looks like it will breakdown in the next couple of months. The shopping for vendor/quote started right in the Spring of 2014 but we didn't get the furnace installed until September of that year. Steve didn't push us to do it immediately, he gave us a good price and financing options. Installation was great too, they were on time and cleaned up everything that they used both in the basement and outside. Steve on the other hand never got tired of going back and forth in our house for the paperworks, although email would work he said he likes interacting with the customers which is a big plus for us. This year we are having the first maintenance and when I called for schedule I asked about Steve they said he just pass away earlier this year. He was a good sales man and represents the company really well. I will highly recommend this company to anyone who will need their services.

The emergency call cost over $140, heater wasn't working. Furnace wasn't cleaned, technician said…read moreit was either a bad ground wire or a circuit board. Said he put in a new wire (although had no confidence that was the problem) and was working now but that it was really random. So didn't know if it would be fixed and ordered a circuit board. He seemed very unsure. I've had my furnace serviced before (by another company) so I'm not a newbie. A cleaning wasn't ruled out but more expensive fixes were immediately tried, like he had no clue but would try, I don't know... I called another company because I felt this was obviously poor service, maybe even a scam. Ans as I suspected it needed to be cleaned and a faulty sensor (a minor repair) was put in. And at a very reasonable price. I was left with the impression that I was being taken advantage by Charles McDuffee Co. or that an untrained or poorly trained person came. I will never use McDuffy for anything. EVER. Definitely the worst service repair I've ever experienced as a home owner for over 40 years!

Service technicians were super respectful, explaining what they were doing to diagnose the problem,…read moreand didn't try to over sell me on anything I didn't need. Upfront and honest pricing. I was hiring them for a specific issue, and they did such a great job that I will be asking them to come back for regular tune-ups going forward.

AC wasn't cooling...Travis returned my call fast and gave me a tip to try first before anything and…read moreit worked. He also gave a follow up call to verify it - thank you Travis. It is nice to have a go to for my heating and cooling!

These guys are the real deal. Just purchased a furnace and had it installed. The owner stopped out…read moreat my house personally to measure my house and discuss my concerns regarding furnace size (BTUs). He insisted on a smaller unit as it better fits the house despite the fact that they would have made more selling me the larger one. The receptionist was very friendly and helpful coordinating the whole thing, and setting up the financing. The installation happened the following day (meaning I was only without heat for one night) and the unit works like a charm. I'm fairly handy, so had lots of questions, and the technicians had no problem explaining everything they were doing. Highly recommend these guys!

Absolutely Horriable service...never informed us they don't work on YORK air conditioners....2 men…read more185.00 here for less 15 minutes did absolutely NOTHING .try to stay local have lived in town for over 60 years ...do your homework the are not the people for you !

He seemed nice but We lost communication or something. We…read morecontacted him about a bathroom exhaust fan and we never finished our conversation.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!