Hello, I wanted to write a note about your Jenkintown Store and a wonderful experience with Veronica. We placed an online order on 12/18/23 for Christmas Eve pick up. We had a large order. We did get a confirmation email, order confirmation number and a pick up time. We went to pickup our order to our surprise, nothing was made. We dealt with a young lady who finally had Veronica come and help us. Veronica did an amazing job with the staff and was able to get most of the items made as we waited. Veronica knew exactly how to handle this situation as swiftly and efficiently as possible. We were happy to have the items for our gathering that evening. A huge thank you to Veronica and the staff at Store #0769 Best Regards, Elizabeth read more

Another ACME that saves me time and money. I go here for stuff I need without having to do a full grocery run. Very simple shopping.

Their food is fresh and appetizing. The bathroom down stairs in the basement was clean and for handicapped access as well. The guy that took my order (the cashier) and one of the team representatives in the food aisle was very informative and answered all my questions. read more

The blonde manager is horrid!!!!!!! there was a homeless person that came into ACME one time with no money for food. The homeless person knew that this place throws away hundreds of dollars of food away every week. He wanted to get an 8 piece of chicken, they throw the chicken out around 7pm. The blonde manager told a lie and said they couldn't do it when in reality they could've let that man eat some food. That makes the community look bad because as a community we should be able to help any and all HOMELESS people if it comes down to food. Montgomery county is one of the richest counties in America, the fact that anyone goes hungry out here shows how the community is a failure as a whole. Places like ACME should have no problem giving out the food that they were going to throw in the trash in first place. read more

The Jenkintown Acme is the best! The employees & customer service are Awesome! April who runs the front end is great! Anne, who is at the Customer Service desk, always very helpful and friendly ! Kevin one the best checkers, always very friendly, always ask how you're doing... just Great!! I buy when it's on sale! Love the Signature brand items , taste the same if not better than the name brands & so much cheaper!! Do yourself a favor, shop at this Acme!! read more

Jenkintown is a great store!!!! The employees are all so nice. the store director Joe is a good boss!!!! The Employees are always willing to help customers & each other. read more

I really like this Acme. They have a large selection of groceries, beer, and wine. The produce and meat is very fresh. The fried chicken here is better than Giant. Store is clean and well lit. read more

This is a pretty lousy grocery store. They'll have eight million versions of the same product in 37 different places but not the one thing you need. There are very few employees to help with you find what you need and checkout lines are perpetually understaffed. read more

Needed a last minute plain vanilla birthday cake for an impromptu birthday party. Ran to Acme to see if they can have something ready for the next morning. They were slammed with orders and were not able to accommodate me. Seeing my disappoint the lovely Angela who was preparing items in the back came forward. She had plain vanilla cake not out yet and brought one forward to see if that would work. Angela save the day! The cake was delicious and we were able to embellish it beautifully with chocolate sea shells. It looked & tasted like it was a cake from a high end bakery. Thank you Angela and Acme for your amazing customer service! read more

ACME Markets - Vanilla cake - Grocery Near Me - Jenkintown, Pennsylvania

Customer service here is awful and the store is laid out in a very confusing manner. It was bad to begin with and then when they added wine and beer it got much worse! During COVID-19 the situation in the store is literally dangerous! The store help are the worst offenders; their masks are down around their chin instead of being over there nose and mouth and they come right up to customers in the aisles and at the self help lane. read more

Ok so cleaner. Polite knowledgeable staff. Parking has been a little crazier I guess holiday season and all of that good jazz. I do wish customers would be more considerate not leaving their carts everywhere. I wish acme would adopt the concept of making customers pay for their carts I bet cha ppl would do the right thing then. Just saying. Lol. It seems to work at save a lot and aldi's. read more

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I placed an order through Instacart and chose this location to pick up my order. The grocery store was so crowded and the parking spaces are so tightly packed together. They only have two spots for "Instacart Pickup", so luckily I was able to grab the last one. I clicked the icon to say I arrived and was told no one was available to bring out my bags to me and I had to go into the store to get my entire cart worth of items... I had to wait in line at Customer Service for about 15 minutes. The Customer Service woman was nice, but she definitely seemed annoyed to have to leave the desk and get my items from the back. She apologized for the long wait and told me to complain to Instacart that no one was available to bring my items to me. read more

When I was trying to get costumer service a lady named Linda was being very rude to me.

Yes Acme is more expensive than Shoprite, Walmart, and the Dollar tree. Isnt that a given? I think Acme offers the best produce and selection for finer foods (cheeses, olive bar, specialty things) for a stand grocery store-as well as your basics in comparison than other local groceries in the Elkins Park, Jenkintown, Abington area. I like to shop here for the bulk of my food, and then supplement with Whole Foods and Trader Joe's (Those two having even more specialty items of course!) as well as the Asian stores (Hmart etc). I have not had a problem with any one of my purchases from Acme, and I dont find their prices to be outrageous in any way. Parking is easy, and the staff seems to be helpful enough. They have weekly ads and sales for people looking for a deal. My only complaint is that when shopping in there, I come out smelling like their Bakery and Deli! read more

Big parking lot Friendly staff Sells PA lottery Not a long line to wait Quiet Clean read more

I was very disappointed at my experience at this market. I was denied my purchase due to my recently expired drivers license. The manager stated they would NOT abide by the government's mandate that ID's expired after 03/15/20 be accepted as proper identification. Come on ACME of Jenkintown!! These are unprecedented times!! You need to work with the government and general public !! read more

The manager Caren at this acme is so rude and not accommodating,, She has an argument for everything!! Because of her uncomidating she has caused many customers not to go to acme anymore,, They lost our business. Until management replaces her acme will continue to lose our business!! I suggest you hire another manager,,, read more

Terrible store. Never seen such long checkout lines, and that's just to use the DIY scanners. Narrow aisles. Store is very poorly organized; for example, instead of a snack aisle, they have snacks in 7 different places, cheese in three places, etc. Takes forever to find anything in this place. read more

Pros: -Good beer and wine selection -Friendly staff Cons: -Food is often rotten or moldy even if not past expiration date -Food is often just expired, like all the time or its sell by date is next day -Not their fault (since corporate dictates this), but they push all their corporate products under all sorts of brand names so you think there's variety, but really it's just crappy store brands which knocks other brands off the shelves -Very few local products. It's PA, why are all the milk, produce and eggs from California? Oh right, see above... Basically horrible, rotten-quality food shipped here from across the country, with great staff and beer. read more

Acme really fell off lately... This one included. Ladies behind the deli counter always act like you are inconveniencing them when you need more than one thing read more

The Acme team works hard to keep the store to keep the store well organized and clean. The staff is always polite and kind , even during the worst part of the pandemic. read more

I'm glad I live near a Giant. This Acme never seems to have what I need, and it's always overpriced. I feel like that's not acceptable for a supermarket chain. At least when you pay more at the mom & pop corner grocery, it's not going to some executive, right? I go here sometimes on my way to my mother-in-law's house when she needs me to bring something that she forgot to ask for earlier. I wouldn't choose to go to this store. read more

This Acme is the closest supermarket to where I live. It's not the worst supermarket I've been to, but it's really not great. It lags behind in both pricing and selection. The prices, on the whole, are a good amount higher than what I expect to pay, what I'd consider typical for a supermarket. For example, produce that tends to average $2 a pound at places I like to shop, often averages $3 a pound here. With sales, items here are more affordable, but the sale price tends to reduce them to what I would consider normal prices, rather than true sale prices. The prices on other items are also high. I'd say prices tend to be highest on cheeses, meats, and seafood. Prices on packaged goods are a little more typical, but still not as low as I can get by shopping around. The other comments I have are on what this place chooses to stock. In virtually every department, I haven't been able to find the products I like and want. For example, I buy Marcal 2-ply toilet paper, they only sell Marcal in the 1-ply. I like to buy a lot of seafood, but I like to buy smaller, cheaper fish like mackerel, herring, trout, butter fish, and the like. H-Mart nearby is chock full of exactly the sorts of fish I like to buy, and this place has very little of them. They stock Mom's Best cereals, a brand I like, but they recently seemed to discontinue the only unsweetened cereal from that brand, which was the one I liked to buy. Overall, the goods here tend towards very mainstream and on the unhealthy side. For example, I like to buy 100% whole grain breads when possible. The fresh baked breads in the bakery section of this supermarket only seem to contain a single loaf that is 100% whole wheat, and they've only had it 1 out of the last 5 times I've been here. I've put in several requests, both in the specific departments, and at the main customer service desk, for the products that I most like to buy. We'll see if this place can adjust their inventory to accomodate my needs. If not, then I'm going to stop shopping here entirely. The prices and selection are just not very good. Best alternatives? I recommend H-Mart down 611 for seafood and produce, Trader Joe's up 611 for cheese and packaged foods, ALDI over on Easton road or another on 309, for all-around cheap groceries, or Whole Foods for not-that-much-higher prices and more focus on health and sustainability. Oh, and don't forget the newish Co-Op in Elkins Park. This Acme is expensive enough that you won't pay much higher prices going to that slightly-overpriced co-op. And if you want to hop in the car, Bell's Market in NE Philly is not too far away, and blows this place out of the water in the prices and variety of their produce selection, not to mention a wide variety of other types of products as well. Even the Giants in Willow Grove and a few other suburbs, I think I slightly prefer to this store. It's lagging behind nearly all its competitors and I think they really could do a much better job than they're doing. read more

I am done with this store. The deli employees are so rude and half the time they charge me for the wrong meat. They have stopped offering paper bags, the manager, Phil, said that they are to expensive. They hardly ever have cashiers. They want customers to use the self checkout. read more

This is where I buy all of my groceries. The selection is excellent and they even will let you double up on coupons. The downside is that they usually will only have one register open and then the express checkout section. So if you are in a hurry this is not the best grocery store for you. They have a hot food section and tables to eat at. I have eaten here for dinner a couple of times after work. There is also a redbox movie rental which is nice. The last good part of this store is they have a gas rewards point card so you can save money on gas with the more groceries you buy read more

Went on a Wednesday. Good deals. Went through self check out. Convenient. Prices rung up were not the "deal" prices. Had to go to the self check out cashier three times to correct prices. THREE times!!! If I didn't check prices as I was loading up the cart, I would have paid about $4 more for my 10 items. How crazy is that? It's the middle of the friggin' week and they haven't updated all of their prices yet! I'd go back but I'm taking snapshots of all of the prices of the sales items on the shelves. For the record, when I told the cashier to check the price for one of the items, he just flipped through the flyer (you know, the ones you get in the mail or in your driveway) and pretended to find it!! Hahahaha. I'd go back just to see that again. read more

I was pleasantly surprised with my first visit to Acme today. I noticed the newspaper ads always had comparatively better deals than competitors so did not expect much from this place. The produce was fresh and much in variety - including organic options. They have a somewhat extensive aisle for health foods, too. The organic options were not as much as I hoped for but I noticed the stores around here don't have much of that in general unfortunately. What I didn't like about this place was the arrangement - why are candy bars next to the freezer? Why is Sabra not in the hummus section like other stores? I had to walk around in circles to figure things out rather than rely on the signs. Also, their bakery selection seemed overpriced for what they looked and not that attractive. Therefore, this place reminded me of Wegmans (love that store!) but falls a bit short. Still Acme and Genuardi's are my favorite grocery stores around here so far. read more

I purchased beef packaged specifically for stew, 2 packages. Spent my whole afternoon putting everything together. After 3 1/2 hours cooking, the meat was still tough and no where near tender. I have used this recipe in the past and it is always great. The meat should fall apart with a fork. This is not the first time I have purchased inedible beef at this store. The main reason I shop at this store is for the meat. This stew went in the garbage disposal. read more

The staff behind the seafood counter, at least on weekends and with the exception of one staff member, is a real pain in the ass. They don't put in the asked for quantity of whatever it is you're buying, or in the case of shellfish, they'll put in stuff whose quality is at best questionable, and they know it. Courtesy Counter staff have been good with refunding money, but this should hardly have to be necessary. read more

I am not particularly fond of this particular acme. Their prices are high, and the overall quality is low. And I don't like their slimy pricing policy either. An item I customarily bought which was priced as "$4.95 Save 35 cents" is now "$5.35 Save 35 cents." No explanation from the store manager, except "We don't control pricing." What slimeballs. Here's another pricing anecdote: a certain no-name brand of distilled water used to be $.89 a gallon. From one day to the next they raised it to $1.19. I suppose everybody stopped buying it, so they reluctantly lowered the price to $.99. And we supposedly live in a low-inflation era. Disgraceful. read more

The sell beer and wine. Which is awesome. But they only ever have one cashier checking out. And so there is always a line. They also have s nice selection of salads at the deli department. . read more

Stinks from chicken prep. My clothes smell. I rarely stay to shop. Ive raised this issue and been told by employees every body complains. Their clothes stink. read more

Love this Acme. Lower taxes than the ones in Philly. People are courteous and helpful. They always have plenty of cashiers to help out and they are well stocked. I especially like the Lancaster brand of chicken wings and I get my filet mignon from the case and I can pick the one I want. Seafood is always fresh. Their prices are a bit higher than shop rite but the shopping experience is more pleasant with out the massive parking lot and the large crowds. Look out for the sales flyer and you'll get some great deals! read more

Super overpriced and caters to Jtown's elites! Avoid if possible!

I agree with Jessica and others who have written reviews here. This Acme has lost a customer. I'll forget for a minute that it's more expensive than the Shop Rite nearby I've begun to patronize. The only time I'm able to do my grocery shopping is on a weekend. I found that repeatedly, at this Acme, invariably they would be out of one or two items I needed. Once I asked at the Customer Service desk. This was on a Saturday. They told me the item would be on the shelves the next day. It wasn't. I wrote an email of complaint to them. They replied that they would "look into" the matter. Apparently looking into a matter doesn't mean doing something about it, because the problem of the store being out of items I was looking for continued. I got fed up and switched to the Shop Rite in the Cedarbrook Shopping Center, even though it's a little bit further away from where I live than the Acme. The Shop Rite has roughly the same availability of produce that I buy, and the prices are better. The checkout people are friendly as well. The management at the Acme store needs to get its act together. read more

Was there last week they had a special on pork roast and pork chops. Went to self check out, special wasn't working, floor manager Jeff W. Was non-communicative and clearly annoyed with me. My husband and I are in the store all the time and the customer service from Jeff W. Was rude and extremely unfriendly. Thinking of going to Giant for my food may be farther away but at least employees are nice. read more

I probably shouldn't review this place, considering the pledge I made to myself three years ago to never go again. All I remember is frustration and annoyance. Surly, incompetent checkers, wilted produce and a bad smell. I hear they recently put some lipstick on this pig (remodeled) but I'm confident she's still a pig. read more

This acme sucks! The bakery staff is rude, the selection is poor and the prices aren't great. Giant is far superior, but this Acme is more convenient which is the only reason I ever go. read more

I really really like shopping at ACME. When I want to be in and out of a store, this is where I go. This review is for the bakery. I was craving a cannoli today so I decided to stop by the bakery section. I noticed they had cannoli shells behind the glass so I waited to get one of the baker's attention to put in an order. I caught the eye of one of the bakers and I could instantly tell she was annoyed. I totally understand that feeling of being busy and now you have to stop what you're doing to help someone. I get it. BUT don't take it out on the customer! She says "I can't hear you." I didn't say anything so I said, "I didn't say anything." Meanwhile another baker, who could've helped is staring at me. So after I put in my order, she says "it's going to be a while." So I'm waiting and waiting while four or five bakers are in the back working. I decided to leave so the four or five bakers could continue baking the cakes and pies that just sit every day. I didn't want to intrude on their busy schedule. It was a Saturday so they were probably really busy but I just don't understand the rudeness of the baker. I settled on a premade dessert. I also want to add that I ordered a cake from here a few years ago and the staff was very helpful and friendly. I don't know what happened today. I'm only leaving this review because it's unprofessional to treat a customer the way I was treated. read more

ABSOLUTE WORST in terms of STOCK AND FRESHNESS. I just unpacked my very large grocery order, only to find that the Yoplait Yogurt had a use by date of NOVEMBER 30, 2018! When I called the store, a girl told me that it was an "oversight" and that I could come back and exchange the product. Uh.....no. I will simply throw the spoiled yogurt in the garbage and go to ShopRite. read more