I have a Lenovo laptop that I purchased a couple years ago. I subscribed to Webroot/Geek Squad at…read morethat time. While travelling I dropped the laptop on pavement..ugh...no visible damage but strange noises told me something was broken inside (though the computer still worked, it got hot). I took it to the geek squad, they shipped it to their repair facility and 6 weeks later it was returned unrepaired because they could not get the part from their supplier. I saw the great reviews John got from his customers, called him, dropped off the laptop and he repaired it in a little over a week. His price was $100 less than the quote I had gotten from Geek Squad. I know who I'm calling from now on when I have a computer or internet system issue. So thankful to have John as such a great resource right here in little ol' Scott Valley!

After working with John multiple times trying to get our website up and running again and fix…read morenumerous errors , he went above and beyond and did an outstanding job. He was consistent with follow through (which I needed) and communicating was excellent! Just what needed to be done..... I feel as if we found a diamond, a rare gem of experience, knowledge and integrity in this area for computer services. We Cannot recommend this company enough. They will not disappoint. Highly and confidently continue to recommend!!!!!

We've been Snowcrest customers since 2006. Service has been good and consistent. There were a…read morecouple times. We had modem issues, but they instantly swapped it out and made sure we weren't interrupted in service. Greatly appreciate Louis an his expertise as well as all of the staff At Snowcrest. I Recommend their service.

I've always had good service with these guys. Never have a problem except when the storms and snow…read morehits of course, sometimes the internet service goes down. But that's just the area we live in, can't even count on the power staying on in the big storms around here. The other night after a big thunder and lightning storm, our modem no longer worked. Called them up and they said I could come pick one up from them and that it would just be a $5.99 a month rental. Was in and out within 5 minutes, and had WiFi back up and running in no time. Thanks guys!

My computer (iMac) died. It was working wounded for a few months and obviously nearing the end the…read morelast couple of weeks. Once I was able to determine the cause wasn't COVID but maybe some other virus I transported the carcass into Shasta Computer Repair but with little hope for resurrection. Daniel was able to diagnose the issue(s), apply life support and a transfusion and my computer was able to come home after only a weekend in hospice. It's as good as new and we are looking forward to many more years together. The receptionists were great and Daniel worked a miracle.

My laptop started having connection issues out of nowhere, I tried to do the simple things that…read moreusually fixes minor issues - rebooting, resetting and restarting everything. It was out of my expertise at this point so I searched for an expert and called different places before finding Shasta computer repair and I am very satisfied, he let me know what he was doing every step of the way in the end I had to replace the wifi card which he was able to do same day because he had some extras. Very affordable compared to most of not all the places I called. Over all very delighted and would recommend to anyone

What a shitty customer service! I emailed them last week with an urgent tax question, and they…read morenever responded to my email. So today I called them and a very unfriendly lady told me that they aren't taking new customers. WTF?.... Stay away from them! Five thumbs down.

No response to request to open account. Provider was contacted more than 14 days ago. Information…read moreleft no response.

Constantly "connected but no internet" at least once a day recently. No one to speak to directly…read moreand no one will fix the problem. Robbing Mount Shasta residents. I pay for the highest tear and rarely am I able to use constantly for work. There's no solution, they've come out and looked at my router many times with no solution.

Very poor and rude service, they don't even have an office phone in a small mountain town that is a…read morecustomer based service so you have to drive down there every time you have a problem

I had the pleasure to have met a few representatives from this company while they were doing a…read morecomplete camera installation in our apt complex. I was lucky to been able to see the beginning and finish of their project. Having some camera installation background myself I was completely amazed with their work and what they had completed at our apt complex. The apt manage allowed me to see the finished product on their security monitors and everything looked great! Manager also mentioned they were extremely affordable compared to the other bids they have received. Thought I'd share this for those seeking a security system.

From the owner: newTeck Solutions has been doing business since 2005. Technology is our passion and we are…read morededicated to our customers. newTeck Solutions has experience in retail, finance, data centers, gas stations builds, manufacturing, transportation and commercial building riser closets. newTeck Solutions offers turnkey solutions! We can offer our clients design, project implementation, network support, network engineering, and product support. Our Project Managers are skilled at listening to you; our customer, learning your needs and working with you to save you time and money on your projects.