Come here if you want them to damage your vehicle and not accept responsibility. We let it slide once many years ago, when the employees cracked the mirror on the side mirror, but with this car, now they broke the button to recline the seat. My husband spoke to the person cleaning the car and they obviously denied it. read more

Cashier assured me that hand wax job would include paste wax, a superior method for paint protection. I saw employees using spray wax and told the cashier, who proceeded to tell me. 'Oh no, they use paste'. Last two times I was here I was encouraged to have spray wax application because 'it makes car shinier'. No, it's just faster for his employees. I was wary this time, prompting me to watch the process. Full service and hand wax is $58. Not what I received today. Unethical, dishonest practices at Acme. Employees handling the cars work very hard. It's not their fault that they are told to use spray wax. Going elsewhere next time where I can hopefully get what I am paying for. read more

Full Service "Ultimate" In & Out Rim Cleaner or White Walls: $53.99 Tri-Foam Polish Rain-X Paint Protection Extreme Shine Wax Tire Dressing Complete Dressing All Full Services include vacuuming, cleaning windows inside and out, rims, door jams, and fragrance. This is the service l initially wanted and paid for, so it was extremely upsetting to come home and realize that I did not receive what I had expected. When I returned to discuss my concerns with the man in the booth who charged me, I expressed my frustration. He simply said, "We'll take care of it," but nothing was actually addressed. It felt like they pretended to clean my car without doing any real work. I arrived at 3:15, and I timed their so-called cleaning and drive-through car wash. The total time spent was only 20 minutes! When I returned to confront them about the inadequate cleaning, I noticed six men standing idle. I would have considered giving them the benefit of the doubt if they had been busy, but they clearly were not. It was incredibly frustrating, and I can't help but wonder if they treated me this way because I'm a woman. Their service was absolutely the worst. On top of the $54 | paid, I tipped each man $5, totaling $15, which I now regret given how little they seemed to care about their work. I assure you, you're much better off seeking a detailer on Instagram. This service was a complete waste of my time and money. As seen in the pictures, you can clearly see bird poop, improper vacuuming, and wipe-down issues. They even left gum that was obviously not supposed to be there. When I went back, I clearly addressed the bird poop and vacuuming, but nothing was done about it. This is the worst service l've ever experienced that I had to leave a review. read more

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I just need something on my way to and from work after I get back home from Fresno to clean to off the bugs and what not. This car wash isn't anything fancy. However, I do feel my wash was pretty thorough. They hand dry your car instead of using those steering fans that leave your car wet. That impressed me. Also they offer different options for washing your car including detailing. Even with the basic interior cleaning, they did a really good job and I was very satisfied how much of my dogs for they got out which is a hard task to do. I think it was like $20 more for that service but it was totally worth it and cheaper than other places I've gone to so I was very happy about that. The way they clean your carpets to was amazing. They put it on some rack thing and scrub it with like a brush or something and I don't know what else they did but my carpets were clean and I've never seen any car wash clean I'm so thoroughly. read more

Terrible work ethics! They clean half of the car. I have been here number of times, every single time they do this and after wash I am complaint then they're like sorry, they'll make sure it doesn't happen again. Right before you enter their car wash area, you have to stop, choose a wash from their menu, pay for it and proceed. When you get to the wash area, there always one worker waiting. They will direct you to come forward to get left wheels on the rail and then put your car on neutral. From this moment you car starts getting pulled in the automated machine was section, but the worker has this 10-15 seconds to use a mop kind of brush with some soap liquid to rub all over your car, this is a very crucial step, otherwise if you have fingerprints, other spots, most of the time they don't get removed by automated wash, this worked can only manage to clean the driver side of the hood, driver side windows and only half of the read view glass towards the driver. They NEVER have enough time to clean the passenger side because by the time they try to, your car is already in the automated wash area. This time, i went for a car wash because passenger side from window was not clean, I was like lets get a full car wash, and the passenger side window was still dirty after the wash because that worker never touched it, again. This is an extremely poor practice and despite numerous verbal complaints they have failed to address this issue. I am never coming back to waste money here. Photo attached(right after car wash) read more

Acme Car Wash - Passenger side window still dirty after car wash - Car Wash Near Me - Salinas, California

They are expensive but they provide great service. They take their time cleaning the inside of your car. Smells good and looks brand new

Morning special is the way to go!!! They are fast and good. I drop off at 730am and pick up by 7:55am and the service is good.

Super quick and very friendly! Eric deserves a raise, very kind and hard working! All the employees are! Never a long line which is the best part!! read more

I can get the same thing at Wash & Dash for $16 but I have to do the vacuuming myself. This costs $42. I have an injury to my Wrist and can't vacuum. The place I used to go to in Monterey did a better job at a lower price. Didn't feel like driving over from Salinas. Next time I will read more

Here at acme had a very bad experience the man named Alex was very rude, arguing with me because I didn't hear something he offered me the first time so I went back to get the service and he said I told you 3 times I said I didn't hear you that when started saying I've been here 23 years. I know everything I don't care if you've been here 50 years. You don't treat people like that. Customer service could be the main priority. I will never wash my car here again this is the one in Salinas on Abbott Street. read more

I guess I am grateful the car wash is opened and doing a brisk business. The real problem is they are charging their normal prices; yet, they are not providing all the services they were for that same price. No vacuuming the interior, no cleaning the dash, no cleaning the inside of the windows...I guess they are going with "an over abundance of caution". Ok...so I had to vacuum the inside, clean the door jambs, wipe down the dash and clean the inside of the windows...I can handle it. However, it would be nice if management reduced the price since they are not doing any cleaning of the interiors AT ALL. But what I really needed, and bought the Superworks so I would get it, was my wheel rims to be cleaned. Nope...actually they just wiped the dirt and grease all over the rims as they pretended to clean them. So...I got to do that part of the job too. Maybe he was tired due to the lack of oxygen having to wear that stupid mask....IDK. I won't have my car washed there again. read more

This was my first time here. The attendant listened to what I needed to get done to my car. Also the guys who cleaned and dry my car did a great job! Next time I'm in Salinas, I'll bring my car to get washed. read more

Spent $130 on a wax. They did a really good job cleaning the car and the service was really good. Upon leaving I notice a huge crack in my windshield. They basically said that it was impossible and could not see it on camera without even checking it. Made me feel like I was trying to get over on them. I didn't ask for anything all I wanted was some accountability or concern instead they explain to me how a rock chip inches away that wasn't connected to the crack was the cause of it. What a joke. Spent $130 on my first time there and was a satisfied customer, now I will not be returning. read more

Quick and thorough. Good price for interior and exterior detail. Usually is done within 45 minutes max depending on how it arrives

Pros: They did a decent clean on our car. Cons: Not decent enough to ignore the fact that they missed so many spots in our interior cleaning. We had paid for their $49.99 cleaning service. Which included an interior detailing, with the car wash. But after the cleaning, we noticed how they did the vacuuming but ignored much of the dashboard and inside door grime. We returned to have them redo the job, and they STILL missed several spots and gave up. But not before we noticed that our phone charger was also missing. Not gonna say that anybody stole anything, but it was there before the "redo cleaning." Overall: I am not coming back here for another cleaning, and would not recommend it unless it's for just a decent exterior wash. read more

Was surprised to see such low ratings, maybe a hit or miss depending on who's working? Anyways, pretty average prices and friendly staff. Make sure to tip them afterwards if they're doing interior! They did a great job, would definitely come back :) (I wish got the two gentlemen's names to shout them out) read more

This place is not recommended. I had both bad customer service and wash experience. When I called to ask for their pricing, the woman was very rude and hang-up the phone saying she is too busy with the customer. When I visited the location, I purchased $8 wash. The attendant was courteous and handwashed with a brush for 20 seconds before the system started. At least one portion of the wash cycle was noticeably broken. When I finished, I looked around and found that the major surfaces were uncleaned and some places were completely untouched. read more

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I'm a regular, once a week, or was before price went up and service started to lack. Either they need more staff to keep up or retraining is needed. Can't blame the guys cleaning, always nice and professional but they are so pressed for time that they rush, leaving stuff uncleaned. I'm not horribly picky so I let it slide but the dirty rags leave a foul scent in my car.. at $26+ this should not happen. Come on management, hire more guys! read more

the outside wash does not catch the front of the car and will not remove the grime and bug splatters. after going thru the wash there was no direction as to where to go for the inside cleaning. the car was not fully hand dried. the guy that cleaned the inside did a decent job but he did not clean the inside of the front and back windows. had to ask him if he could at least get some of the dirt off the front of car. for the price it should be done better. read more

I have had my car cleaned (inside and out) at this facility for several years now and have to say the service here is excellent. Upon arrival, I am consistently greeted by a very courteous and professional gentleman. The rest of the staff are courteous, hard working, and leave my car looking great. If there is something specific I want cleaned, I communicate it, and they make sure it's thoroughly cleaned. read more

Free car wash! How awesome is that! The people were generous and very polite. It was raining outside and I needed a wash so they offered me a free car wash. Excellent service. read more

Took two cars to go here and one of our cars got scratched from the wash. Super not ok. Beware of what you get before you come here.

Pure Shite worst CarWash I have ever had horrible attempt even after I pointed out the spots they completely missed they failed to clean them I left frustrated Then spent a hour Washing the outside my Self not a well ran establishment! read more

The guys here take care of all my cars for yrs Pascual great guy always makes sure my cars are clean Always going the extra mile read more

Took my car for an inside and outside and the outside was great but the inside was not. There were several spots inside my car left without vacuuming and not even hard to reach spot read more

Terrible job, had my car clay bard and buffed with the machine. After I put my car in the Sun there is still so much debris on my car, swirl marks in the paint. For $150 There was still debris that I can pick up with my fingernail. As far as buffing the paint out they are the worst. I've had my car taken to other places with a much better job. Will never do that again with them. read more

The interior of my car is cloth so I paid more than 40$ to get the cloth on my seats cleaned and the door handles. After it was cleaned I tipped the two gentlemen 10$ each, once I got home I took the plastic covers they had placed so I wouldn't get wet and noticed the seats we extremely wet and had horrible spots in them. Once it dried a week later it looked worse than how it first was. Won't be going back! Not even for a car wash!! read more

This carwash needs MANAGEMENT! Just got a carwash as the last customer of the day. I prepaid for a monthly pass. When i get out of the carwash i pull up to the vacuum station. The worker pulls off the hoses and says that they're now closed. They closed while in the middle of my carwash!? I speak to Michael (at register) he said i would've had to pay extra for a vacuum. I was told free vacuum at time of purchase. Last time i was there i had the same issue. I talked to manager, he said i was able to vacuum and IS included in the price. He said he would talk to workers and let them know customers can vacuum as part of their package. NEVER DOING BUSINESS HERE AGAIN! Unprofessional and poor customer service. read more

Acme Car Wash - Poor customer service. These guys and Michael. NO CUSTOMER SERVICE. RUDE! - Car Wash Near Me - Salinas, California

I call with time advance to make an appointment To get the interior of my car washed I was told by one of the workers there that you need an appointment so I call. I make an appointment for what I believe is the following Monday from when I call A few days pass and I ask if it's possible to switch it to another day. The worker that answer the phone Seemed a little busy for me but I still continue to tell him my concern I started getting frustrated when he told me that my appointment was never made then later on he tells me it was made for the previous Monday which I do not understand how that was made when I gave specifically the date and time I needed my vehicle for it and see if they can accommodate me, The gentleman I spoke to the first time said it was possible and that they could get it done that day and have it ready for it later morning or afternoon off that day. So I continue to speak to this gentleman which he started getting rude because he was frustrated at the fact that I told him that that's not what I wanted when I decide to want to speak to the owner he got very defensive and started saying that the owner was going to be on his side and Basically that it was their way or no way. When I continue to try to speak to him about my frustration into getting him to accommodate me to another date or time he was very rude and basically said that he had no time for me because he had other clients waiting which I understood he is working with other people too but he made it seem like my concern was not important and there was no need for me to talk to or express my feelings to the owner . He just hung up on me very rude and disrespectful! There is no need to give attitude When you are trying your best for a win-win situation I will not be taking my car here I don't think they deserve a penny honestly at least the reception people are the most rude horrible customer service and disrespectful people I have ever met! read more

This place is always fast paced and plenty of staff, very friendly employees. Thorough job inside and out, I've been coming here for a few years and I always come back read more

Acme Car Wash - Nice day to sit in the sun while they vacuum my car - Car Wash Near Me - Salinas, California

Dirty! Need management ! Can not buy a trash can? And what to say of the people who leave that garbage thrown, without comments!! read more

Acme Car Wash - Car Wash Near Me - Salinas, California

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I use this car wash regularly. It is good for a quick exterior wash or more detail. The employees are usually very cordial and work steadily to move a lot of cars through and the work very consistent. The waiting are is not fantastic. Waiting area both outside and inside. Inside is a small nondescript room with an unusual "fragrance". Outside is very noisy and always salinas cold. Prices are good and happy hour from 730 am to 9 am on weekdays is a great deal read more

I will never come back to this car wash again. $27.00 later and my car still looks like shit. I had to tell the guys drying and vacuuming to please dry my car before the water spots dry up. I literally set and watch then finish 3 cars that came out of the wash after mine. This isn't the first time but I promise it will be the last!!!! read more

They are ok, don't pay for more than a wash and vac, these guys suck at everything else, horrible service,

First things first, I want to start by saying that this place was a great experience and AWESOME customer service! Including Michael and Hector. I had no idea what to get or do when I got there. I asked questions and they answered all of them. Really helpful and I don't regret coming here. They were funny and outgoing. The set up is nice and has a customer lounge for the wait. My car looked great and smelled good too :). I recommend every bit of this place. Fast,easy, and fun. Thanks again for the great help guys and keep up the good work. I will be coming here every time and will recommended to many friends. Thanks you again. Best wishes! read more

Second time I come to the car wash and my personal belonging inside the car get taken. First it was my authentic husband hats now it was irrelevant cash a bundle of dollar bills my kids had and I placed inside the center console.....really I know washing cars is not the best but i tip them 10-15 dollars every time and they still take my belonging called the manager who refused to give me his last name said he was Joey and all he said next time don't leave your items in the car!!!! Like great admitting they will steal or take them and not feel embarrassed!!!! read more

What a waste. Overly priced Full Service Super Works; and for what? For nothing. My recommendation is to just pay for the basic exterior wash and wipe your car down yourself. For the extra cash you drop on these dressings you can just buy all these supplies at Walmart for a lot less. Plus they'll last you. They were supposed to clean my rims and all they did was wipe them down. Armor all shine on the tires with my rims smeared with dirt. There service was quick but for a half a** job. I'm not sure if this location allows you to use their vacuums with a basic wash but the one on Abbott does. So I prefer going there. I pay $10 bucks for an exterior wash, use their powerful vacuums for free. And just dress my car myself. Spray my armor all on my rims wipe them down. Comes out looking like I paid that $35 dolla Full Service Super Works for $10 bucks. Oh and by the way... The second star was added only because they scrub your vehicle prior to it entering the car wash machine. Otherwise I would have given it a one star rating knowing that my vehicle would have came out with a bunch of smeared dirt. read more

I haven't used this car wash in half a year, because last time I went the guy working the register was extremely rude and talks to you like your an inconvenience. Last time I was being handed the store copy of receipt to sign and he drops the pen right onto my new white shirt which left a pen streak going down my chest, as I was on my way to an event. He saw what he did and walked back to the register for a minute instead of saying sorry. Today I go back and it's the same rude guy!! I was asking what's the cheapest car wash that does tires and rims and he said $65.99, and I said I'm pretty sure there's a cheaper option. He told me "look at the board then," where I managed to point out to him the $35 wash does rims and tires, so I'll go with that. I hope this guy is the owner because I cannot understand any reason why this guy is in charge of greeting costumers, when he knows nothing about customer service! read more

Buyer beware when you spend $80 or $90 on a car wash you do not get the exterior cleaned. We paid $90 to have our car cleaned inside and out and the carpet shampoo and they stole a floormat, the change in the cupholder and when we picked up the car the outside was filthy. I spoke with the manager and he told me that he doesn't have time to check all the cars to see if they're clean. Stay away from this company if you want to clean car read more

Rarely go to this ACMe but I was in the area. Very nice people and employees but old car wash equipment. The dryer was broken and they had to spray down the car with a hose. I was then directed to park to have vehicle dried waited about 5 minutes and then asked to get back in line to re-wash. Only issue was the huge line waiting which would result in an additional 10 to 15. Not convenient at all. read more