Tough to enter the business due to nearby road construction, but worth the effort to locate the…read moreentrance. Best option is the monthly car wash subscription since it's $25 unlimited vs $32 for one. I opted for the basic wash & loved the attention to detail. Between the marine layer, wet mornings, dusty fields near the roads in Salinas, & birds, my car was in need a good wash. My regular detailer charges $100 and takes about 6-8 hours to complete the car care. Del Rey Car Wash staff had my car for about 20 minutes max due to the high volume of dirty cars ahead of mine. I took a book & sat outside on a bench while the staff serviced my car. End Result = clean car inside & out without anything extra. I chose to avoid the fragrance because my car has no need for it. I'll return & splurge on the subscription next month.

Customer service here is always hit or miss. Jennifer, who takes the car orders, is always so kind,…read moreand the front desk staff are consistently pleasant and welcoming. Unfortunately, today I had an interaction with Enrique that was extremely disappointing. He was rude, harsh, and unprofessional. I've been coming to this place for years, so it was frustrating to experience such poor customer service from someone on the team. I hope management addresses this, as employees like Jennifer and the front desk staff are the reason I've continued coming back.

Don't expect a full $180 detail. I believe this place is priced accordingly. it's quick and makes…read moreme feel fresh. I'd recommend you get a full detail on the car through them. once you get a full detail, come back once or every two weeks to get the gold detail package ($2 off coupon on their websites. and you'll have a consistent clean car that you will be happy with. from reading the reviews, it seems like people expect a way more than what they're paying for. If there are something you are concerned with. El Estero is always very accommodating.

Second time coming to this place. First time no good, thought I give them another chance. Got the…read moresilver package..nothing special. I just needed my car washed and vacuumed. Car came out, I was watching them wipe it down.. then they said my car was ready.. I looked inside.. nothing was vacuumed! I picked up all four of my mats and put it on the seats to show them.. management came out to check.. I'm sure he was furious too! He told me to wait again, and took my car in for a second cleaning/vacuuming.. I was on my lunch break, this was a total inconvenience and time consuming! If the job was done right the first time.. no one's time would've been wasted! The time and effort that their employees put into this sucks. My advice for the businesses: have management come out and inspect vehicle and approving it before taking customers' money/letting customers drive off the lot. So many workers, but quality of work needs improvement. This could be a management issue.

It's difficult to make the choice of which business to trust & receive the customer service one is…read morelooking for or expecting I Totally recommend Hernandez mobile detail. Jose did an amazing job. Friendly, courteous. Truck looks like new!

Amazing! i've had a lot of detail work done on cars over the years. Jose works harder and delivers…read morebetter results than anyone I've ever worked with. The interior is spotless without a bunch of overpowering scents added. The exterior looks perfect! Highly recommend Jose!

This is a great value for 2 cars, especially cars left outside. Good service and friendly staff…read more Wash is best mechanical wash I have seen

The service is always friendly and helpful. I'm obsessed with this car wash experience and really…read morelove it from start to finish. It's fast, easy, and effective and all the employees are kind and respectful.

With Bryan there are no missed details. My Mercedes always looks like new inside and out…read more I am so glad to have Bryan and wish everyone was as reliable and good as he is. Try StayPolished once and you will be amazed how your car can look when done by someone that knows what they're doing. thank you Bryan!

Got a 5 Year ceramic coating and detail on my Mercedes in March, amazing job, quality, attention to…read moredetail and results. Been getting routine maintenance washes ever since and my car looks brand new every time. Thank you Bryan !

I used my debit card to pay for a car wash. My intention was to spend $5.00, but the machine…read moredidn't activate so I kept swiping until a green light came on. initially there was a $10.00 fee, and today it's $20.00. this was my first time using King Klean Car Wash in Monterey. has anyone else had this experience?

Came here to wash my car and overall had a poor experience. When I was washing my car, the car…read morewaiting behind me continued to pull in closer and closer to my car until they were about a foot or so from me as I washed my car. As they moved closer, they were yelling at me from inside of their car to "hurry up" as I washed my car. When I was drying my car, I had my all weather mats sitting next to my car drying. As I washed drying my car, somebody literally stole my car mats as I washed drying my car. Unfortunately I did not realize until after they were gone. I tried to reach out to the phone number listed to see if there was footage of the car/person who took my car mats and I was not able to reach anybody. The car wash itself was fine, but my overall experience was beyond poor. There doesn't seem to be any kind of oversight or staff on site so proceed with caution.

Look no further. These are the guys. I've tried them all and no one compares. My cars didn't look…read morethis good when I drove them off the lot. They are on time efficient and lovely. Edwin is a perfectionist and I'm so glad I found him. Will have him on a regular rotation now. Beware of regular car washes they can ruin your paint job. Go for the ease of them coming to you. Tell 'em Lauren sent you.

Very pleased. They responded quickly, came out and did a quality cleaning. Would absolutely use…read moreagain. Thanks Edwin!

I was very impressed with the quality of the the service I received from BrightStar…read more They came to my house and did the Wash & Wax By Hand or Machine for $120.00. In total five different men came to wash and wax both the exterior and interior of my car and had the work completed within approximately 80 minutes. Their team leader was very knowledgeable and willing to share lots of useful tips on maintaining a car at its' very best, including recommending products and even a PPF vinyl covering to protect from UV and scratches. I will definitely be using their services again, as I was very satisfied with the quality of their work and friendly and knowledgeable staff. Please see the picture below for the impressive results.

Nice people, nice work, fair pricing! I have recommended them to friends and customers as well…read morewith good feedback.

Stevie is a great professional detailer. He is always timely and does a thorough and perfect job…read moreevery time. His professionalism and high standards of service are not to be overlooked. Highly recommended for anyone looking for a dependable/hard-working detailer.

Hands down the best detailing experience I've had. The quality of work exceeded my expectations,…read moreand the car looks and feels brand new inside and out. You can tell they take real pride in what they do. Highly recommend By The Bay Auto Detail!

I recently purchased a Ford F150 and wanted to protect it since it'll be parked outside primarily…read more(Too large for my garage). I had the front side windows tinted to match the rear windows, and a light tint placed on the windshield to reduce UV rays and IR damage. The windshield tint is not noticeable and seems to be a common aftermarket installation; particularly in areas that get a lot of sun. During a very warm month of March, it seemed like it kept the interior cooler, putting less strain on the A/C. Gabe also applied PPF over the front of the vehicle and tailgate as well as door cups. It's nice knowing these surfaces are protected from rocks, and anything that could chip the paint. A lifetime ceramic coating was placed over the top of everything to promote a lasting shine and protection for all surfaces. This is the third vehicle that Gabe has provided this service for me, and he always does a great job. High attention to detail, dependable timelines and a fair price. His new shop in Marina is very nice and reflects his quality oriented business.

I would have loved giving these guys 5 stars since they're a nice group of guys but unfortunately I…read morecan't. I brought a 2026 Lexus RX in for paint protection and window tint. The paint protection film on the front bumper they installed didn't turn out great so they removed the film and replaced it. They actually did a horrible job the second time. The film had bubbles in it as well what appeared to be debris.