I cannot say enough, good things about the De Alba's collision center…read more From the moment I spoke to Armondo on the phone it has been very professional and personable. Every step of the way he was in communication with me and the car came out beautiful. I highly recommend this company. You will not be disappointed.

My mom has trusted De Alba Spring Street with her vehicles for many years. She isn't the best…read moredriver, but she always went back because they consistently treated her with patience and kindness. Even as she's gotten older, they've taken the time to explain what her vehicle needed in a way she could understand and always provided repair options to fit different budgets, which I really appreciated. As my mom's health has declined, it's become even more clear that they genuinely care about her as a person, not just as a customer. That kind of compassion is rare. If you're looking for an auto body shop, I highly recommend De Alba Spring Collision. They're a family-owned business that takes pride in serving the La Mesa community, and it shows in the way they treat their customers.

Ricardo and Jeanette, we're awesome. I just picked up my car from the establishment. They did a…read moregreat job. They also fixed a little issue for me for no charge. I really appreciate it! They had good communication and professionalism. It was very easy to get a quote, you just text him with pictures and the issue: +1 (858) 877-0999. I highly recommend them and I totally agree with the 4.9 Yelp rating.

Brought my 2019 Mitsubishi Outlander in after a little mishap. They took great care of the car,…read moredoing everything they could to save me money, including, at my request, re-using as many of the parts as they could from my rather detailed front mask. Owner communicated with me every step of they way. If I ever need work like this again, they'll be my first call!

If I could give these guys 6 stars, I would. Tim was early, took care of the dent quickly and came…read moreto my work to do the work. I couldn't be happier with the quality of the work, the scheduling or their quick responses to any questions! These guys and their sister company Bumper Time are GREAT!

Big Jon from Dent Time did a superb job of fixing a small dent on my 2021 Tesla Model Y. He showed…read moreup at my house as planned and less than 1 hour later, he was done. I can't even tell that there was ever any damage! I highly recommend calling him for all your body work.

Communication and follow through were on .. The paint job and dent fixes I had done made my car…read morelook brand new. I am very impressed; especially for the price. I would 100% use them again as they were beyond trustworthy. and perfectionist in the way you absolutely love when it's your vehicle. Give them a call if a need should ever arise.

Ross was great, responded transparently, provided necessary information, timing and cost estimates…read morewere on point.

I can't say enough about Dent and Scratch Pro! Mariela makes the process very easy because she is…read morenot only coordinating everything and answering the phones, but she is obviously very knowledgeable about the work done at the shop. They over-delivered on the repairs. Not only do the repairs I paid for look great, but they also touched up my entire car! Scratches and missing paint from over the last 14 years! On top of that I had a very short timeline I could be without my car and they over delivered on the timeline as well. I love supporting family owned and small businesses and this is one that I highly recommend!

I'm updating my original 5-star post to show the beautiful work done by Dent and Scratch Pro in…read morePoway. New bumper, clean headlamps, new side mirror, new hubcap, dents and scratches gone! Thanks for the great job!

I dropped my car off last week but when I called in the young man at counter had assisted me over…read morephone I believe his name was Tony I was very ni e and answered all of my questions. His personality kind and calming in person as well as over the phone. Trevor assisted with scheduling my repairs he texted me updates regularly and answered all my questions. I have brought my car here for over 20 Years and things just continue to get better. I am a talker all the staff I spoke to were ki d and listen to all my stories. I say thank you to all the staff at caliper collision job well done.

1. Manager, Matt, and Service Writer, Trevor, were not on the same page which resulted in a "bait &…read moreswitch" situation involving my initial estimate and drop off. 2. Service Writer spoke down about manager repeatedly and said "don't listen to him" when confronted about situation #1. 3. Service Writer became threatening during situation #2 and said he would be "buttoning" up the car so I can take it elsewhere. 4. Service writer did not adequately communicate timelines. He would repeatedly tell me to pick up tomorrow, then tell me there was a delay. This occurred for 10 days. 5. Service Writer then quit communicating and responding to my texts, which was the preferred method of communication as stated by the shop. So a phone call ensued. 6. Phone call in situation #5 was for an update on picking up my vehicle. Service writer states fuses are blown (something unrelated to what we brought the vehicle in for). Tells me my car is old and it was a problem when we brought it in (vehicle is maintained with service records in a family that owns an automotive shop). I ask questions, service writer starts laughing at me. 7. As a result of situation #6, service writer informs me it looks like they'll have my car for longer and "will be in touch whenever it's ready". 8. I report situation #7 to insurance and they call the shop, twice, for an update and are hung up on or are put on hold for over 30min. This is per USAA property damage claims rep Jared Gomez. 9. Manager calls me to tells me something happened to the car and every fuse is blown. They need another few days. They refuse to let me come look at it at this point. 10. Manager drops off to my husband's mechanic shop with several issues involving acceleration. Technician runs a scantool and resets modules. Tech informs me that Caliber Collision jump started the vehicle "backwards" which resulted in fried fuses. 11. Upon entry of vehicle, we notice dashcam has been ripped from a direct-mount installation. Dashcam now is broken and requires replacement. 12. Per Bureau of Automotive Repar, it is against their laws to alter a customer vehicle without their consent. This includes the removal and uninstall of constant recording devices. Manager informed us via email it was shop policy. Manager could not provide any written literature or agreements I had signed stating that. Had the manager informed of us an existing shop policy in the beginning, the dashcam would've properly been removed. 11. Caliber collision broke a piece on my door panel during installation and tried to tape it together. Overall, we are very dissastisfied with this service and will do what we can to recommend friends and family seek another shop. I will be reporting this to the BAR.

Great Help! Demyan is very knowledgeable. Highly recommend…read more Demyan looked at the issue and recommended no action needed. Better to leave alone.

I had to see it to believe it. Got the dent out that was directly on the body line right in the…read moremiddle of the driver's door, The dent was very obvious in this location but Demyan performed his master class magic and got that dent all the way out. You can't tell it was ever there. The price was also super reasonable. Very nice work and highly recommend.

Through unfortunate circumstances, I have been a repeat customer at Carrillo's more times than I…read morecare to recollect and my review needs an updating. The manager, Hector, and his team have been nothing short of amazing in their work on my vehicles. Whether it be a larger insurance claim or a small out of pocket repair their work has been efficient, quality and reasonably priced. While I prefer not to have to keep going to them over and over and over, I wholeheartedly endorse their work!

I must sing the praises of Hector Rodriguez at Carillo's Auto Body #2, 8170…read moreParkway Dr., La Mesa. Turns out they do all the body work for Mazda of El Cajon. I could not be happier with the results. My Mushi is as good as new. Bonus! They will wax him for free in a couple of weeks after the paint is fully cured. I am a happy girl!

If I could give these guys 6 stars, I would. Homero was right on time and super nice, plus he came…read moreto my job site to do the work after someone did a hit and run on my car. He also found some additional scratches I hadn't seen, fixed them and didn't charge me extra. These guys and their sister company Dent Time are GREAT!

There are some good qualities about this mobile service. Appointments were easy to make using their…read moreonline system. The young kid that came to do the repair was polite and professional. He mentioned how long it would take and confirmed the agree upon pricing. He actually did a good job masking the scratches on the bumper and fender. All good up to this point. However, when the final coat of paint was applied, the paint did not match the rest of the vehicle. I initially thought it was because the car needed to be washed, so I waited 5 days to wash it. Sure enough, the newly applied paint did not match. See pictures of one side of the bumper that had the repair work and theother side that did not have any damage. Was hopeful when I booked this service, and in fact, had also inquired about pricing for another vehicle that had some scratches. However, after seeing the finished product, I opted not to move forward and now regret that I did not go to a body shop instead. Lesson learned.

on october 2nd around 11:30 am i had a accident and needed immediate help with my bumper, caliber…read morecollision was just the place to go! david was an all star. hooked me up with some cables and fixed it in no time! saved me over 1000 dollars! will be references all friends and family to this location! if you need a repair he's your guy! 10/10 caliber collision keep it up!

Good Afternoon, I…read morewould like to express how grateful I am to have visited the Caliber Collision Center in La Mesa. I had initially taken my car to another body repair shop nearby to have my front end painted and some dents removed. I became extremely dissatisfied over the next few days with the manager and his poor communication skills. Over a two-day period, I would receive a phone call about another so-called issue with my car that should have been explained initially. The last straw was when they removed my front bumper then told me it had been glued on and that they didn't want to take the risk of putting it back on with screws since it wasn't something they were comfortable with doing. I then took my car to Caliber Collision and from the very beginning, Alfredo (Perez) listened to my concerns and then took the time to carefully explain about the parts needed along with the estimate. He made sure that all of my questions were then answered to the fullest. I was very impressed with his level of expertise and professionalism. After making the decision to drop off my car, he made sure to contact me daily on its status to keep me abreast of any changes. In the end, I received another front bumper which was painted and all of the dents and scratches were removed. My car looks brand new, and the final repair cost was very affordable. If I had left my car at the other shop, it would have been way more and none of my other concerns would have been touched without having to pay thousands more and I'm pretty sure I would have been stuck with my old front-end bumper. I would highly recommend Caliber Collision on Center Drive in La Mesa and ask for Alfredo. My sincere thanks to both him and everyone who worked on my car. I'm a customer now for life. Mary S. Chula Vista, CA.