I was looking for a Property Management company, and WeLease came recommended from my realtor…read more
To be honest, I have no idea where to begin except just ask a ton of random questions. Their website has the slogan of "Property Management Done Right", which made me feel better.
My initial call was with Billy Colestock (owner of WeLease and also Big Block Realty). After a quick phone chat, he invited me into the WeLease office to meet and walked me through their "Full Service Property Management Agreement", which really helped me calm my nerves. I had profusely apologized in the office visit for my random questions and going down a mental checklist of all the things that could go wrong, but Billy was patient with me. I didn't want to deal with a tenant or the potential for associated people problems, but the math didn't work for me to sell the property. The "Full Service Property Management Agreement" literally covered all the questions I could think of including all the potential issues that could arise. The agreement was also really clear on expectations of me (i.e. related paperwork, insurance, property to be professionally cleaned, etc).
I learned that Billy Colestock and Yesenia Nogales have a combined 30 years in real estate. That means they are not in the business to mess around! I also really liked that they have a long list of "WeBelieve" values, and there were Christmas presents for some of their vendors when I visited the office in November. Vibe felt really good!
What I liked about WeLease:
- WeLease will market, lease property, collect rent, coordinate maintenance, and handle any concerns or questions from the tenant; I literally don't have to lift a finger *WHEW*
- There is a team! A person dedicated for each step of the process (i.e. onboarding, vacancy stage, resident / client relations, applications / move-ins, maintenance, showings, etc). I spent the most time with 3 team members (1 for onboarding, 1 for coordinating vendors to fix up my place & showings, and 1 for showings & prospective tenants).
- Communications! - I really liked that the whole team is really good on communications. I always knew where I was in the process and what vendors were going into my property to fix what items before the first tenant was placed.
- Online Portal for owner and tenants - All the important documents are loaded onto the owner portal (i.e. monthly statements, inspection reports, tenant lease agreement, and contribute monies for vendor maintenance invoices).
I signed the Management Agreement after the office visit, but I didn't realize until after that WeLease was named the "Best Property Manager in San Diego in 2021" by Expertise.com and also named "San Diego's Best from Union-Tribune Readers Poll in 2022".
Long story short, don't hesitate to hire WeLease if you are on the fence!!
GOOD LUCK PROPERTY MANAGING!!
Office Visit Pictures -
(1) https://www.yelp.com/biz_photos/welease-san-diego?select=gO1fTcMyYYtg4vTkYofiMw
(2) https://www.yelp.com/biz_photos/welease-san-diego?select=Sv5ZOVVu1nnhKPQVKBW-IQ
(3) https://www.yelp.com/biz_photos/welease-san-diego?select=WNqVsyH_V_QqQ2zAxZS55g
(4) https://www.yelp.com/biz_photos/welease-san-diego?select=xJkB26btwS_KH3dTK_Cv2w
(5) https://www.yelp.com/biz_photos/welease-san-diego?select=HRVRBaTkygVzW_DZx7Vi4g