Reached out and got an immediate reply that they could come the very next day to fix a countertop…read moreoven. Very very responsive. The cost was $89 for the visit... they are mobile and do not have a shop, so they will come to your home, which is super convenient. Highly recommended.

YZ Pro responded quickly to my Yelp inquiry. They charge an $89 diagnostic fee, which is applied…read moretoward the final invoice if you proceed with the repair. They were very punctual with appointments, actually arriving early for each visits. They give you a heads up when they are on their way. They worked with me on a holiday (new year's day) and weekends. My dryer was stopping mid-cycle. During the first visit, Sergey diagnosed the issue as the timer and replaced it. Unfortunately, that did not resolve the problem. After I contacted them again, he returned to recheck the dryer and was able to identify the actual issue, which required ordering an additional part. The part took about a week to arrive, and although I did have to follow up, he returned at a time that was convenient for me and completed the repair. My dryer is now working properly. Overall, YZ Pro was professional, friendly, and made a genuine effort to accommodate me and see the job through. Their pricing is on the higher side, but they ultimately resolved the issue and completed the service.

Repairman said my wine cooler could not be fixed because of lack of parts. He explained that US…read morecompanies have spare parts but good luck if it's a Chinese manufacturer (isn't everything made in China)? Why no spare parts? It's like built in obsolescence. I bought it from Costco too. Vinotemp. Buy at your own risk. He did not charge me for the call.

I searched yelp for a repairman for our freezer. Our freezer was cold but not freezing the…read morecontents. Max answered fast and contact with him was fast and efficient. He came to our house today at 12:00 pm...he diagnosed and fixed our freezer right there and then. We are so pleased...we were afraid that we would need to purchase another freezer. His prices are excellent and he is very knowledgeable. He works only on freezers and refrigerators. I will definitely call in him if ever we need help.

Lance at Apex Appliance is the best! I love supporting local businesses and you can tell Lance has…read moreyears of experience. He's honest and realistic and super friendly. He fixed a broken drum in our dryer, but told us our washer wasn't worth the cost to fix and suggested we get a new one. Scheduling is easy via texting and he has always been right on time. Can't recommend them enough!

No follow up after one month.. got a call indicating that part was ordered by Lance but I received…read moreno calls after the initial call. No follow up from anyone else. Terrible customer service... cannot imagine how they still have a sustained business. Will not ever use them or recommend them to anyone.. They did a disservice to me and my family. I feel like I should be compensated for the worst service I have ever come across locally.. they must have closed their doors. Which would be about right

Truly amazing !! I contacted one of the owners by Cell Phone and he came right over, figured out…read morewhat the problem was with my washer fast, and didn't ask for a huge deposit the part he was gonna to go buy. No dishonest "flat rate fees" didn't even ask for a deposit or a "show up fee." He came back the next morning and installed the part into my washer. This was an honest person charging an honest rate! My washer had made so much noise since it was new. It was horrible, but the new part he installed totally got rid of that noise. Bonus! Recommend X2000000

Like others I use Yelp to find services that I need around the house. I had an issue with my…read morerefrigerator and needed help. I submitted a request and got a prompt response. He came out that day to take a look. He did some checking and determined what the problem was and said he would get back to me. He responded to my text that he would check on the part but after that got no response. I texted a couple more times but finally gave up. I don't like to give negative reviews but I think it's fair that I give both positive and negative reviews when warranted. I guess he might have gotten busy and just couldn't get to me but I would have appreciated him letting me know.

Although I was asked to write a review, I am so glad of the reminder to do so. I can't tell you…read morehow much I appreciated the quick service and the reasonable cost. Dustin was very helpful and a real professional in dealing with my broken dryer. I have rentals and will be using him for all my appliance needs in the future. I highly recommend him!

STOP SCROLLING! Look no further!!!! Why aren't there any 100…read morestar options?!? It's Sunday, my awesome Maytag washer's electric board was going crazy then stopped working. Thankfully I had just put towels into washer with some detergent before the water started flowing. I called Ohana Appliance Repair and a sweet lady answered my call, on a Sunday! She informed me that I would be added to Dustin's schedule and he would get back to me. I was waiting for a call tomorrow (Monday) but a white van appeared in my driveway and it was Dustin. He was in the Mililani area and saw my name and address on the request list and decided to stop by. I was nearly in tears! My 14 year old dog just passed away, now the washer is down but this sweet gentleman made the time. Turns out that the electric board was shot, and doing a price search revealed the new electric board and labor would be pretty expensive. Dustin suggested looking into buying a new washer since fixing it would be over half of what a new washer would cost. I asked Dustin if he accepted Venmo so I could pay him for the consultation. Dustin politely refused payment. It's a Sunday, Dustin could've very well been at home with his lovely wife and their new puppy, (yes, we shared our love of dogs with each other). Words cannot express how grateful my husband and I are for this way beyond exceptional service by Dustin at Ohana Appliance Repair. Also of importance is I have a 12 year old Dachshund who always barks at strangers especially men. Nope, not today. Brownie simply went to Dustin and gave him a good sniffing and approved of him. So if you don't trust me, trust my Brownie's instincts. Thank you Dustin!

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

I called Akamai Appliance because I found Sid so reliable. I had an old kitchen drop in stove. The…read morenew stove is bigger. Sid uninstalled the cabinet, first taking off the granite. He had to take the old cabinet to a cabinet maker and remake the cabinet 9" smaller. Sid made all of the arrangements. He cut the granite with a saw and regrouted and caulked the countertop. It's amazing and he save me lots of money by replacing the stove with a newer, better model. Call Sid. He is your guy.

I needed someone to check our Gaggenau oven so called Gaggenau and was given three local, certified…read morerepair companies. After reading through the reviews, I decided to give Ace Appliance Service a call. They were able to schedule an appointment within a week. On the day of the appointment they called to update me on the time and promptly showed up as scheduled. They charge $250 to come out and take a look which is fair since I don't expect them to drive to your place and work for hours without getting compensation. Justin was very knowledgeable and took the time to fully explain what was going on with our oven. Fortunately, it didn't need any repairs and we now have a much better understanding of how it works.

I needed help with our brand new Bosch dishwasher and contacted Ace because they are an authorized…read moreservice partner with the best Yelp reviewsp. From my first phone call with Lynne, customer service and communication were excellent! I like that they send reminder confirmations the day prior to the appointment. Justin came out to service the dishwasher and was able to diagnose the problem right away. He was very informative and professional in his approach and extremely knowledgeable. We needed to order a part for the repair and his return visit went very smoothly. He even caught something that I would never have noticed about the dishwasher door. He fixed it and everything was perfect. I would not hesitate to contact Ace Appliance Service for my future needs.

My washer machine was not working. Brian responded promptly and was able to get it fixed!read more

I had a washer that didn't power on & the dryer was making noise. Brian & Nani told me the washer…read moredidn't the part locally for the washer & the dryer tumbler tearing off the frame that both couldn't be saved. Brian & Nani explained thorough on both the machines, & they were very fast. I would recommend Brian & Nani to anyone who needs their washer & dryer to be fixed. They both are very honest in what they do on their work & for others. Much Mahalo to Brian & Nani.

I've called him a few times regarding a variety of things, from maintenance on my old AC units, to…read moredryer. Very responsive on the phone, was upfront with his fees. Very knowledgeable and honest if he is unsure about something. I appreciate his professionalism. Reliable & dependable. Will definitely call him again!

David was honest and knowledgeable with his diagnosis and offered several options for fixing my…read moredryer. He's super down to earth too. His diagnostic price is the same as most places. I would recommend him if you're looking for a competent mechanic to fix your appliance.

Amazing staff, super knowledgeable and their advise saved us a headache beyond our wildest…read moreimagination. You can't put a price on the type of valuable information they have, and their willingness to go above and beyond to let you know your best plan of action. I can't thank them enough for the hard work they provided. With their unbeatable prices I'll definitely be returning for my future appliance purchases and recommending them to anyone I know.

My laundry dryer wasn't working. Went to PRS for parts to get it working. The staff was very…read moresympathetic and helpful in finding the parts I needed. Even a technician gave me some advise on parts on the dryer to check. It took a couple visit because a little trial and error. But to repair my dryer ended costing me only $100 in parts. Saved me from technician labor or purchasing a new dryer.