Great Communication with great service. Had an issue with a restroom onsite they came and gave an accurate diagnosis. They resolved the issue for us with a fair price. Good business to continue working with overtime. read more

I have known of Ace Pelizon for many years but today was the first time calling on them. Albert arrived promptly and is very knowledgeable and efficient. I will always call upon Ace Pelizon for any future work, Thank you Albert Well done read more

I'm going to start by saying the plumber that performed the job was amazing he was very careful, and almost artistic about doing his job.( now the ugly) management or office, this company is paperless so everything you supposed to get is by e mail or text, I requested that they provide me with copy of the job that was to be performed, several times, excuse after excuse, by law I supposed to get one right away, did not get it, the excuse was that the person in the office could not e mail or text, this happened several times. The coded me a price, once again without giving me a copy of proposal, so when i finally get it, last day of the job was almost $2,000 more than they had quoted me, so customer be aware. Very disappointed with the company, not the work. read more

We had what appeared to be a wet wall inside a condo we are buying and we needed to diagnose the source of the moisture. Ace sent Albert out to investigate. Albert was extremely professional and thorough. He went through a process of elimination to determine where the nearest water supply lines were. He checked the water meter for both our condo and the one next door to get an idea of whether which of the two units was causing the moisture. Albert went above and beyond. We appreciate his patience and diligence. We will call Ace and ask for Albert when we need plumbing work. read more

Raymond with Ace Pelizon Plumbing did a great job. He fixed issues with an older toilet. He provided a reasonable rate and fixed the problem without having to replace the entire toilet. He was able to do this on the same day. He arrived on time and was very professional. read more

Was very pleased with the service rendered and the several contacts re arrival of the crew. Both technicians were professional, friendly, and, read more

Completely unprofessional. I schedule an appointment asked to confirm the day prior and an hour into the two hour window I receive a text to change for an emergency. Excuse me, I haven't had hot water for a week, this was your first opening. Just be straight forward, the call before me accepted your fee and you blew me off. You may stand behind your work but you have no integrity. Karma has it's way. Thank you for nothing. read more

My moms toilet wouldn't stop running after being flushed. Two guys came by and charged her $475 to replaced her flapper. Egregious.

Horrible service - Scheduled an appointment between 9-12 was no show no call. I took the day off to meet with the Tech to repair the water heater. I called at 12:05 because I hadn't received any call or text regarding my techs arrival. I was told they couldn't come today Afterall and could possibly come tomorrow. This is horrible. Having had wasted a day waiting for a tech and now having to search for another company to come. Thank goodness I found Daley Plumbing to arrive the same day and he is certified to handle my brand water heater. Do no waste your time with this company read more

Ace Pelizon Plumbing is a very good company. They are a quality contractor that you can trust. If I was out of town and my wife needed a plumber I would be fine with her dealing with them because they are honest and don't try to sell you things you don't need, no scare tactics. Kevin Overton came out to my house to replace 60 year old metal sewer pipes and did a great job. Arrived on time and delivered the project as proposed and left everything clean and removed the old cast iron pipes and trash from property. Thank You Kevin and Ace Pelizon plumbing for a great job. read more

Called for support to raise my water pressure and Angel came. This must be his territory he came last time. Shows you I used them again. They are reliable and they came the same day I called. Very nice and helpful and informative. Great job as always! Thanks Angel read more

We had Ace Pelizon Plumbing change out a bathroom toilet that was old and never flushed correctly. Jake the plumber removed the old toilet and prepped the surface around the flange for the new toilet. The installation was wonderful and Jake's attention to detail was amazing. Jake even had to level out the toilet because our tile floor was not exactly level and he caulked around the base of the toilet, for a clean job. This is why we will always use Ace Pelizon Plumbing for all our plumbing needs. Thanks Ace and Jake. Once again a great job and a very happy customer. read more

Ace Pelizon Plumbing - Plumbing Near Me - Covina, California

Very happy with this company they repaired a gas leak was a pleasure having Kevin & his crew to done the job even with heavy rain they did not stop working but job was excellent.. I will recommend Ace pelizon for any plumbing job read more

Ace Pelizon Plumbing - Plumbing Near Me - Covina, California

Unreasonable pricing. They handled an after hours leak at my condo, but their pricing was for the most part unreasonable: $109.65 to replace the leaking feed line was OK. $150 after hours emergency fee was expected from a quick "any plumber" internet search. $210.50 "initial assessment and diagnostic fee?" I guess that's what it costs for them to open a water heater closet door and see water leaking from a feed line. read more

Ace Pelizon Plumbing - That's one expensive flex line! - Plumbing Near Me - Covina, California

They did an excellent job replacing a water heater. He explained all the parts and their uses, the warrant and cleaned everything up before he left. I would recommend them anytime read more

I contact Pelizon after my Rheem tankless water heater died. I clearly told the dispatcher twice that I have a TANKLESS Rheem water heater. They sent a plumber (Joe who was wonderful by the way) who arrived and told me the dispatcher told him I had a tank water heater, and that they don't do tankless Rheem. ‍ I ended up paying $170 for a consultation with a plumber who doesn't even work on my water heater. The dispatcher should have been honest and told me up front that they don't service tankless Rheems. I ended up contacting Rheem and found an authorized plumber from their site for the warranty repair. Joe was nice but there wasn't much he could do. read more

I had another plumber local to me come out and the experience was poor. Then they quoted me $10,500.00 to trench and "repair" sewer line among others tasks. I called Ace Pelizon and they came out. None of the trenching was needed or required; performed a "clean out" process and ran the camera. Everything clear clear down to street and draining very well. Cost was a fraction and experience was awesome! Thank you Ace Pelizon! read more

Does not offer free estimates and wants $89 just to show up and give you an estimate. Local competition offers free estimates.

I couldn't have been more satisfied with the service from Ace Pelizon. Long story short, my main sewer line was clogged due to roots. I first called in the morning and a sweet lady by the name of Nancy answered my call and initial questions. She scheduled for Jake to come out to really see what was going on. I'll tell you the truth when I think of plumbers, I think of a fat, stinky dirty old men. I was actually dreading having someone come and clear the plumbing lines. Enter Jake. When I opened the door, this guy was wearing a super clean white uniform. I thought to myself, "damn, I must be the first person because this is not what I had thought a plumber to look like." +1 point for presentation. Jake was a very pleasant person to work with. His attitude and knowledge was more than I could have asked for. He gave me pointers on things I could and shouldn't flush down the drain, and also recommended how to prevent future blockages. +99 points for leaving me with a sense of trustworthiness. He showed me all the roots that he ripped from the plumbing to prove his work. It was gross. It was nasty, but someones gotta do it. Jake did it with flying colors, all without putting one stain on his bright white shirt. +1 million points for pulling that off. Would I user Ace Pelizon Plumbing again? You betcha! Do I hate roots? With a passion. Give them a try, definitely worth every penny (not to mention the great deals they have). read more

We paid $270 for an attempted repair. Still need to find someone else more professional to fix the clogged drain.

Watch out for the high price..Advertisement one price, once get to your place, another story...

They used to be my "go to" plumbers. Hadn't called them in more than a year. Used to be priced more reasonably. Called for a dishwasher installation, scheduled for a week out.They call me the morning of, tell me they've got a bigger job on-hand, can't get to me for another week, and wanted to charge me the price of a new dishwasher!!! Obviously don't care about about small jobs unless you've got $$$ to burn. Will not be using them any more. read more

That's plumbing company I've ever heard of. Jake, Kevin Are very knowledgeable and do great work I have full confidence in this company because they've always done exactly what is the word I strongly recommend read more

We have been using Ace Pelizone to service our backflow device for as long as I can remember. Anyone in need of this type of service should definitely call Ace Pelizone! read more

I paid Pelizon top dollar $17k in 2013 to have sewer liner installed and was assured that I would not ever have any problems again. In 2020 it backed up because Pelizon had not properly sealed a coupling connecting two portions of the liner. Under warranty they replaced the coupling and installed a cleanout. It backed up again in 2021. Pelizon tried to blame the company that had done an emergency hydrojet the first time it backed up, accused the company that did the second emergency hydrojet of shredding the liner, blamed the manufacturer for faulty liner, before finally getting the subcontractor who installed the liner to inspect, with consensus that the liner was fine, but that Pelizon had improperly repaired the coupling and installed the cleanout. Pelizon promised that they would make good on the repair, and then would not respond to a dozen messages. This was a miserable experience and an enormous waste of time. I finally went to Moe Plumbing to fix Pelizon's mess. Go there or to any other plumber! Pelizon is not an honorable company. read more

I called them for main sewer line stoppage. They were responsive and were on time. Their initial estimate price seemed high but I settled for it because it included a camera inspection. The tech was very good and knew his staff. Overall, I was satisfied with their job. read more

We had Bryan from Ace Pelizon come check out our water heater due to the same issue happening, the pilot kept turning off and we'd have cold water. Bryan came and was super energetic and passionate about his work. Helped us within an hour and left! I would definitely recommend working with Bryan if you have any plumbing issues read more

Revising review...now that a week had pasted, we finally removed the plastic tarp covering the slab fixed area so the tile guy would replace the tile. The replacement cement work was poor. All the did was mic a bag of pebble and cement mix, poor into the hole. Little effort on evening it out. The tile guy now has to add another layer of mix before he can work on the tile. After researching on price, they are fairly pricey. Over 1800 to replace a 40 gallon water heater and a shutoff valve that's connects to it. A brand that sold wholesale for under 600. read more

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My big petpeeve is when they tell you between 1-4 and they get there at 4:30 after you take the day off to wait for them. Straight up, I told AP to forget it if its their habit to do so. I got a promise that they'd call 15 mins before so I knew exactly when he would be here-- and they made good. Not the cheapest... But you get what u pay for, they were on time and fixed the clog. read more

I have been waiting 5 hours for the emergency plumber on call and have called the company 3x with no reply from the plumber even though every time i call they say Angel will call, text, or email me back. My kitchen and hallway is a pond now and im out of towels again... wow. On to servpro! read more

Called to have my water heater fixed. I reported to the customer service rep the error code that I was receiving. I waited a day and they sent out a technician. The technician was here for 5-10 minute, didnt do anything that I didnt try to do, then told me I needed to buy a complete new unit. I called customer service again and they said he was a "newer" technician and that they would send someone else out the following day. The next technician was very friendly and helpful, he had worked at my house previously, he was even working in the rain which was greatly appreciated, however my report of the error code was again ignored and a different part was replaced on my water heater. My water heater went out again on a friday night and there wouldnt be anyone to service me till Monday. Same error code. Another technician comes out on monday. I tel lhim the same thing with the same error code. He does not call Rheem to report the error code but he gets my water heater going again and tells me that they will have to report the error code to rheem the next time it goes out. Why not do that then and there? so a few more days go bye and surprise, water heater goes out again, same error code. Today they send out the first technician who didnt even attempt to fix anything and he actually calls Rheem to order the part. Pelizon refuses to expidite the shipping for me even though, had they done their job right day one, I would have hot water and not be in this situation. I call the manager, who then calls me a liar when I tell him this is the first time any of his technicians have called Rheem and its been the same error code this whole time. He tries to feed me some BS how they are plumbers and they are doing me a favor for even trying to fix my water heater. What does it say directly on the home page of their website? "water heater repair". After getting into it with the manager he offers a complete refund on what ive already paid and to call someone else. That was honestly the best part of the whole experience. The manager then called me back a little later after going over the notes and apologized to me and admitted fault. DO NOT CALL THEM FOR WATER HEATER REPAIRS. read more

It started with the very first phone call where I received exceptional customer service from Vanessa. She moved around a few appointments to get me in due to the urgent nature of my repair a broken gas line. If it couldn't get any better they sent me Jake who is the best Plumber I've ever had here at my home or my business for that matter. Super nice guy, very efficient, extremely knowledgeable and above all very professional. Jake did an exceptional repair on the broken gas line and installed a new quick shut off valve. I couldn't ask for a better repair and or a better company to work with. I highly recommend using them for your plumbing repairs. read more

We have used Ace for many years. They have done several major plumbing jobs at our home. Recently Joe Installed a tankless Norwitz. We are pleased with the installation. The city inspector said it was a nice job and it passed with no problems. Joe has done everything he can to make us happy customers. Thank you Joe. Happy customers read more

As always, Ace Pelizon responded in a timely way, did a professional job, and were pleasant and friendly. I am well pleased and satisfied with their service. read more

Prompt response! Have relied on them for a few plumbing emergencies. They've always come through!

Great company to work with great communication. Hans (tech) was professional, on time, and efficient. Highly recommend!

Gary did a fine job installing a New water heater. My only complaint would be the price - rather high!!! read more

Jake is absolutely the best. He is thorough and makes sure everything is working properly before he leaves. The prices at Pelizon are not the cheapest, but neither are their services. Everything is top notch. I would not call anyone else. read more

I have a laundry hose bib leaking, I looked online & found Ace Pelizon. I looked at their website, if you make the appointment online they will waive the service charge, which I believe is $48.50. So I send my request online, I got a quick response from Ana. She was friendly, helpful, professional, & responded right away to all future e-mails... We set up the appointment for the next day, I believe the gentleman they sent out was Kevin. Kevin arrived put booties on over his shoes to protect my floors. I showed him to the laundry area, when he turned back around he noticed dirt on the floor, right away he said did I do that. I told him no, my son did that. Kevin then picked up his feet to look at the bottom of his shoes/booties, you could tell he was ready to take responsibility for it.... But really my son did it that morning when we were walking out the door... So Kevin takes a look at the problem & tells me what he can do, gives me a couple options, & tells me the cost. He explains the problem in plain english which is appreciated. I tell him I've been holding off on it because my intentions are to flip the laundry hook-ups to the other wall, he gives me a price on that as well.... I didn't end up getting the repairs done since it would be best to hold off until I am ready to have the hook-ups moved to the other wall. I wouldn't hesitate to give Ace Pelizon plumbing a call. The online request was easy to submit, the technician was on time, honest, and wasn't trying to scare me into getting the work done like some other places. I felt Kevin was genuinely there to help. read more

Chris is fantastic and organized a timely and efficient response to our fixture and valve installation needs for a residential bathroom remodel. Joe came out and was awesome. Highly recommend their work and their professionalism. Thumbs up all the way. read more