We had a clogged kitchen sink and we were in a time crunch with the holidays. I contacted Joe Castro - The Drain Doctor as he was highly recommended by others that I know. He responded immediately and was able to send Joseph out to help us in less than an hour. Joseph was very polite, professional, and knowledgeable. He diagnosed the problem, explained my options with a reasonable price quote, and fixed our blocked line. He even washed the gunky looking sink out when he got the clog cleared. I highly recommend The Drain Doctor if you need an honest, experienced plumber! read more

Outstanding Service -- Highly Recommend! My grandmother had a constant water leak at her home for months. When she finally mentioned it to me, I checked and confirmed it was a steady leak from the main water line between the meter and her home. Joe came in with a great price and handled everything flawlessly. He was prompt, professional, and punctual. They took their time to do the job right and made sure my grandmother was 100% satisfied before finishing. I truly appreciate everything Joe did to get her water back up and running. Thank you so much! read more

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They did a great job unclogging my shower drain. Very professional and very reasonable. I will definitely use them for all my plumbing needs. read more

I chose the right place. Joe was very professional and friendly. He explained all my options before hand and answered all the questions I had. I would definitely recommend them for any of your plumbing needs. read more

We've called Drain Doctor twice now to operate on some clogged pipes and each time they've had the right prescription to get our pipes healthy. Last fall we used the doctor to hydro-jet out the drainage pipes around our pool deck before the rainy season. They were very thorough and persistent in cleaning the semi-blocked pipes and we didn't have any problems during the heavy rains. Recently we had a problem with multiple backed up sinks in our fairly new kitchen. It was a frustrating situation and I really appreciate the prompt, professional and caring service I got from Yasmine, Joe and their whole team. I think Drain Doctor's rates are very competitive but most importantly they have great customer service skills. They're good listeners who really want to help you and make you a return customer. read more

Drain Doctor Plumbing & Rooter Services - Doctor Joe making a house call. - Plumbing Near Me - Walnut, California

I recently had a leaking shower pipe and decided to try Drain Doctor after reading positive reviews. Their technician Joseph ran tests and analysis which resulted in giving me 3 different price options, which I thought was good to have entry level, mid range and higher choices to pick from. The very postive: Joseph, was great as well as his assistant. I asked him a ton of questions about options and the work that was involved. He was super polite and gracious as well as his partner. He answered all the questions I had given. I went with the mid level option to fix the shower pipe from top to bottom. Plumbing can be expensive, overall I felt the price was fair. Work ended up getting done really well for the job I had paid. The slight negative: After fixing my main shower pipe, I still had leaking coming from the bottom handle that adjusts the temperature and on/off valve. I was hoping that would have been included for what I paid but that was considered a separate job. Joseph, did try and offer a few price options and negotiate the fix, which was a polite thing to do. I decided to leave it at that and look into other options. Overall, a positive review, if you are looking for good quality work, from professional technicans. read more

Drain Doctor Plumbing & Rooter Services - Shower pipe that was replaced. - Plumbing Near Me - Walnut, California

Amazing plumbers. Very polite and thorough. Very very clean. Would recommend. Prices are decent. You can pay with multiple payments if needed. read more

Excellent work, reasonable price, excellent cl Joe did a great job hooking up my outdoor sink. Quick and cleaned up. read more

Joseph and Isaiah were prompt, professional, and friendly. We had a clogged toilet that wouldn't flush, not only did they find the root of our problem. Joseph took his time to go over all of our options with us and offered advice. Not only do they provide excellent service, but their pricing is reasonable. We are truly appreciative of their help and highly recommend them for your plumbing needs. read more

I had a foul sewage odor penetrating my master bedroom. Joe, the service technician, was fabulous. He diagnosed the source of the odor by doing a smoke test, and after determining the source, repaired the pipe leak and eliminated the odor. I was on a budget and Joe was able to work with me on a price suitable for both of us. I appreciated Joe's ability to get the job done, and the honesty in the customer service he provided. read more

Joe was friendly, informative, and professional through the entire process. The repair went smoothly and cleaned up once it was completed. Will definitely hire them again for any future plumbing requests/issues. read more

Our kitchen sink was backing up almost everyday. Used all the home remedies and even Drano. Then it started leaking from the elbows. Called Drain Dr, got a quick response. They came the next day! I will be doing business with them in the future. I highly recommend them because of their Promptness, thorough explanations, efficient and professional work. Happy and satisfied with work done at my home. read more

Joe came out and serviced my mother's home. He was thorough and honest, they were quoted a ridiculous amount with another company but Joe saved the day and was able to service the home with integrity and a reasonable quote. Yay!! running water again! I highly recommend Drain Doctor, We definitely found our plumbing man moving forward . read more

The Drain Doctor came out to my house and fixed the issue quickly and perfectly. Joe and his crew were very polite and I highly recommend them to get all your plumbing needs done. Thank you Edgar read more

The Drain Doctor is great. I had a problem with my plumbing and called them. They arrived quickly, were very professional and fixed my plumbing problem. From now on, when I have a plumbing problem, I'm calling the Drain Doctor. read more

9/29/2023 I just had Drain Doctor repair a toilet that kept running, out in a new toilet shut off valve, and had them install a water pressure regulator. They arrived on time,worked efficiently, and the service was not only excellent but informational as well. I have had them do plumbing work previously and will hire them again when needed. I would gladly recommend them for your plumbing needs or emergencies without hesitation. Robert C. Slagle read more

I called the drain doctor to get a free estimate for work to be done on two homes. They estimate were to install whole house filtration systems and cinnamon filters at both locations. The prices were good. The person I spoke to and I dealt with was Joe. Mr. Joe was very professional, Courteous, knowledgeable and his work crew was the same. He explained to me what was going to be done how long it would take before the job started. The job came out much better than I expected, I have already started to refer him to Family and friends. I am very happy with the outcome of this job. I am getting an estimate on another job from Joe, I was that grateful. I give Joe and his crew and company five stars. Awesome job guys read more

Drain Doctor Plumbing & Rooter Services - Wholehouse filtration - Plumbing Near Me - Walnut, California

I live in Azusa, so I I wanted to get a plumber that was in the local area and give them business. so I tried a couple phone numbers they couldn't come yet ;-) have a call back. So getting a hold of the Drain Doctor they assured me within a short while that they would have somebody out in 15 minutes I had a call saying they were on their way. And they also said it was free for an assessment when they got to the house wow you don't get that too often. After he came and did the assessment he gave me three prices. And I've been in the construction business for 35 years I can tell you that the prices they gave overall was not bad. As a senior yes it seemed like it was high. But at the very end of this conversation I was extremely happy with Joe and his apprentice wow what a great job. read more

Drain Doctor, sent over a technician by the name of Joe he absolutely was kind polite and helpful and took care of the issue with the leak I had under the kitchen sink quickly thanks joe read more

I contacted The Drain Doctor Covina Plumbing Company for a clogged shower drain. They responded and arrived at my residence promptly. Joseph Castro was professional. He conducted a thorough check of all my drains. He then presented me with three options in clearing my drain. I chose one of the options and Joseph along with a partner proceeded to clear my drain with that option. They did a great job. I felt good about the price quoted. Will be using this company for all my plumbing needs. Thank You read more

Drain Doctor Plumbing came out to fix our shower valve. Great service...Highly recommend!! read more

Drain Doctor Plumbing & Rooter Services - Plumbing Near Me - Walnut, California

Great service every time we have had plumbing issues. Friendly, prompt and helpful. Booties on feet and mask worn at all times. Highly recommend! Handwritten thank you also received. In the mail. Nice receiving something that isn't a bill! read more

Had a great experience with the Drain Doctors. My water bill came and I had a big surprise with a hidden water leak. I called the drain doctor and they came out, found the leak and fixed it promptly. What was so good? They over communicated. Every step of the way they let me know what they were doing. They were very punctual and were ready to work when they showed up. Gave me three options to get it fixed and were up front about all costs. Most importantly, they got the job done right the first time. Got my leaked fixed right. Best customer service I've had in a world where it is starting to be non existent. Yasmin was the best and I can say, im glad i found them to help with my big plumbing needs. read more

These guys are awesome....Friendly , Punctual and CLEAN! Price quoted was price charged...No weird "Service Call Fee" "Labor" Fee etc etc read more

Joe is very experienced and reliable providing me, providing me service and recommendations.

This is the second time I have used Joe. He is polite calls when he says, shows up on time, which is worth so much. He also solves the problem. I do, however, find his prices a bit on the high side, both times I have used him. All being equal, I would recommend him. I personally do not like waiting for people who say they will be on time, so appreciate his punctuality. He is organized and efficient. read more

We have used The Drain Doctor twice. From the inquiry phone call to the actual job, you can expect quality work and service. Response time is excellent. I would definitely use The Drain Doctor again. read more

Can't say enough good things about Joe and his helper, Isaiah. Joe came to give me the estimate and said he could do the work the next day. Four sink drains, including the corroded kitchen drain and replacing a crack toilet. These have given me fits for years (don't judge). Joe was kind and courteous. They arrived on time and were in and out of my house in about four hours. Everything was cleaned up and left better than they found it. Don't hesitate to call them. Yes, the price was a tad bit more than I had hoped but having someone come in and get it done and done quickly made up for that. Oh, and the lady who works the phones is a pleasure too! Very patient and kind. read more

On Friday night we opened the cupboard door under our sink to a flood of water full of ground up food. I called The Drain Doctor and they returned my call within 10 minutes. They made an appointment to come on Saturday and called to see if they could come early. They were incredibly thorough and gave us some options to not only fix the current problem but to help us avoid future problems. They cleaned up the horrible mess under the sink, and fixed the problem including snaking the drain. They were professional and courteous. I believe they fixed problems created somewhat by previous plumbers who had taken shortcuts with our pipes. I would definitely use The Drain Doctor again. read more

Great service!! Joe had the whole thing figured out and basically finished the job within 2 days! Would definitely call them again for plumbing services! read more

I am a repeat customer and have had good and reliable service every time. Response is good and timely. read more

Excellent responding time understanding and patience the son was so awsome and I will use and refer them over and over Keep up the great work read more

Excellent Service! This is the second time I called The Drain Doctor for some plumbing issue and repairs. They were super quick to respond, very thorough in their work and explanation to what they were doing. They provided me with 3 options, which was great to have options. I will be using them again for any further plumbing needs. read more

WOW the service!!! I called and within 2 minutes I was contacted by a plumber who listened to my issue. Within 30 minutes I had a plumber in my house looking at our dishwasher. They were up front how they could help and did not try to get money out of us for an appliance that obviously needed to be replaced. So happy and I will definitely make them our go to with our plumber needs in the future. read more

Outstanding service from Joseph at Drain Doctor. We had a tough kitchen drain problem and Joseph explained the different options to us. We went with the hydrojet plumbing option and we have a peace of mind knowing that it was cleaned thoroughly and that we have a warranty with the service. Highly recommend. Excellent service. read more

Excellent job on my tankless water heater , garbage disposal, drain and hose bib. Would definitely recommend.

The kitchen sink was backed up. Before Joseph started the work, he analyzed the problem and than provided me 2 options to complete the work. Very well organized and cleaned up after he was finished. Drain is clear! I highly recommend the Drain Doctor. read more

we were very pleased with their service. very professional using footsies and drop clothes even cleaning my shower after from all the nastiness that came up. very friendly and professional. highly recommend read more

I had a leak and didn't want to open a claim. Glad I called. The technicians were professional and polite. He explained what needed done and explained that he would have to cut hole in ceiling to check for leaks. Once that was done he explained everything and fixed my problem. Glad I didn't have a pipe burst . Thanks Drain Doctor for your help.. read more

I recently had leaking toilet bowl and a leaking sink hot water pipe . I wanted to get a plumber that was in the local area and called the Drain Doctor . Joe Castro did a good job but charged me over price just for a simple job . I'm never called him anymore , I am an old lady and try to save my money because of low income . read more