What a great idea to combine Ace Hardware and RadioShack into one! This store has the best of both worlds - hardware and electronics. I was greeted by the aroma of coffee when I walked in. Complimentary coffee station was located near the front of the store. The shelves are well stocked and labeled. The employees are friendly and helpful. I've never seen this hybrid before and it is a gem in Yorkville. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) 2018 read more

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Has a fantastic grilling section. So many spices ,rubs,sauces. Tons of grills and accessories. Staff was helpful and knowledgeable. Will be back for all my grilling needs. read more

It really defeats the purpose of Curbside pickup to insist that your customers sign an order Receipt. The order is paid on line prior to pickup so stop risking someone's health by going up to their window and handing them a pen to sign. read more

So sat morning at 8:54 they still are not open for business. Doors open but the worthless clerk could not sell you anything. Amazing how poor the service has gotten from the days of past. You needed something no problem what can I help u with. Soon this hardware store will be out of business too. read more

06/07/2020 1:45pm - Yorkville ACE Hardware is a disaster. There were so many re-stocking bins and merchandise on the floor that I had to leave my shopping cart in their center aisle. Nobody asked if I needed help finding anything, and I had to walk almost to the front of the store to get assistance from a woman who acted all put out to help me, then admitted she knew nothing about making keys, and that I should return on Monday for better assistance. I still managed to find a few things and my cashier was coughing horribly behind the plexi-glass. No, not just the sniffles; she should not have been working during the pandemic, period. I would have left if I didn't have a $100 gift card to spend. Such a shame. In it's current condition, I'd be surprised if this business survives 2020. read more

All you 1 star dummies need to have some patience and understanding that this is a small business and many times are doing the best the can. Relax, slow down, and take comfort in supporting a local small business. read more

Ace Hardware in Yorkville still has that personal touch that is missing from some of the big box stores. They always know where everything is located in the store and if it is not on the shelves they will take the time to order it for you. They still carry many specialty items that cannot be found at a big box store and if you only need 1 of something (like a screw or nut) you can buy just 1 and not an entire box full. But if you want to buy a box full, you can do that too! read more

Very helpful and knowledgeable staff, willing to go the extra mile to assist a young adult with autism repair a strap. Will recommend this store to all family and friends read more

I visited this Ace, even though they aren't the one I usually go to due to distance from my home, because they were the nearest Big Green Egg dealer. I talked with John (manager or owner?) and he was extremely helpful and friendly. He recommended several accessories without being pushy and gave me what I felt was a good deal on the package I purchased. Because I was getting such a large item, and so many smaller items as accessories, I dealt with several other workers in the store as I was checking out and getting help loading up. Every person I dealt with was extremely friendly, and several of them went out of their way to thank me for my business. I returned the next day to pick up a couple more accessories that I had forgotten, and Bridgette, the checkout person, remembered who I was from the previous day and was helpful in locating what I was looking for. My total experience here reminds me why I try to support locally owned small businesses any time I can, they were awesome! read more

We went to the Radio Shack inside the Ace Hardware in Yorkville to inquire about a TV antenna. We wanted to discontinue our service with cable and wanted some assistance with what was needed to purchase so we can get basic TV signals with good frequency. We had spoken to Joe Orlando who is one of the managers there, and he made some detailed print out for us which informed us that we were 50 miles from Chicago so our TV was not going to get good signals without the help of a rooftop TV antenna. So he sold to my mother this monster size antenna that had to be placed on the roof with assistance (as I really couldn't see myself or my mother climbing up to do that). After purchasing the antenna, (which cost in the area of $100) we had set up an appointment for some local servicemen that Joe recommended to install it. When the day came for the servicemen to install they were puzzled out of there minds why Joe told us to buy this "monster" size, out of date, antenna. they said this was not what we needed and the one we were supposed to have was a small rectangular size box that actually goes up in the attic, not rooftop. Off we headed, back to Ace Hardware Yorkville to return our "monster" antenna. Low and behold when we walked in, who was there by the cashier station was Joe Orlando. He saw us walk in and was pretending to be busy behind the desk. Another girl came to our assistance and we explained how upset we were about our misguided purchase. She apologized and was able to refund our money. During this entire time never once did Joe Orlando turn around or look up to apologize for his mistake or our inconvenience. Perhaps he was disappointed his item had to go back into his inventory and that he could try passing it on to some other poor individual down the line. Lucky for him, the Christian lady that I am, I did not make a scene with abusive words. The best voice I can do is this review... so others, honest and good neighbors of mine, don't get taken for their money. All in all we are quite disappointed, how many times don't we hear you can trust the folks at Ace anytime. If trust and honesty is no longer a priority at this Ace then we'll gladly give our loyalty to some place else. read more