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    Spectrum Paint - Entrance

    Spectrum Paint

    4.0(3 reviews)
    48.1 mi

    3/20/23 Sadly, I arrived today to find my favorite locally…read moreowned paint store has sold to chain paint business, Spectrum Paint. They have over 100 stores in the U.S. according to one of the employees. The employees were all helpful and friendly, and quick to offer assistance. They seem to have done a nice paint match for my wallpaper, but that's to be determined once the trim is painted. The female sales rep explained how the high gloss paint will reflect light and perhaps cause it to look a smidge lighter in color. Then she attempted to charge me for two gallons of Benjamin Moore high gloss paint @ approximately $130.00 total when I was only purchasing 2 quarts of paint for my guest bathroom trim. I was a great customer of the former business. I hope this type of mistake won't happen again.

    If you need a professional paint store with quality products, with people who really know their…read moreproduct and are master paint matchers, Spectrum is the place. A few weeks ago, I had the pleasure of using Parkside Painters for a painting project in my home, and they did an excellent, thorough and thoughtful job. I was impressed at their mixer's ability to match a challenging, deep purple-brown in my master bedroom and master bath that had been on the wall about 8 years, as well as an historic red that had been in our foyer for 2 years. So we needed the faded versions, not the originals. Their matches were perfect, so I asked for their paint company contact, since I have small touch-ups around the house that they would be great for, and they recommended I contact Spectrum. So glad I did. If you need more expertise than the 20-something kid in the big box store has to offer or recommend paint solutions, go to Spectrum. They handle Benjamin Moore Paints. They are friendly, highly knowledgeable and on the ball. Go.

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    Spectrum Paint - Storefront

    Storefront

    Spectrum Paint - Spectrum Paint

    Spectrum Paint

    Spectrum Paint - Mixing paint

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    Mixing paint

    Lowe's Home Improvement

    Lowe's Home Improvement

    2.4(31 reviews)
    2.1 mi
    •$$

    I put in an online order on Saturday. Long story short, most of it was cancelled because items…read morewere apparently no longer in stock. I was ticked because I'd used a coupon and had spent considerable time comparing prices between Lowes, Amazon, Walmart and Target before placing my order. So I felt like my time had been wasted and I had to start all over. So I called and demanded to speak to a manager. I spoke with Chuck, a manager. I explained to him what had happened (I moreso was probably yelling because I was irritated). He listened, was calm, and asked me to hold so he could figure out what happened. He came back a few minutes later, explained the error on their part (a new employee had accidentally cancelled my order) and offered to make it right. He told me a girl named Rocky would call me in a few minutes to ensure everything in my order was pulled and correct. So Rocky (a girl) called a few minutes later. She was also nice and apologetic. She ensured my order was right. They were out of some things (we are in the middle of a pandemic and their online orders are crazy right now so that's understandable). She offered me more than adequate substitutions for the items that were out of stock (some were actually upgrades) and I am more than satisfied. Let's be honest- stores are going to mess up. Mistakes happen. But I think how they respond to their mistakes is what really matters. This store excels at this. They always apologize when they are wrong and they go above and beyond to fix it. This is actually my second positive experience with this store (we once ordered a dishwasher that was supposed to be in stock but would actually take 3 weeks to come in... I was NOT waiting 3 weeks, so they upgraded me to a nicer dishwasher that was available the next day. My experiences at Home Depot are NEVER that good and I think it's what makes Lowes (at least this store) better, in my opinion.

    Good luck finding help with items or loading material. 3 separate people said they would call…read moresomeone instead of helping me.

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement

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    Ace Hardware - hardware - Updated October 2026

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