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    Ace Hardware

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    Menards

    Menards

    2.5
    (15 reviews)
    $$

    We are here all the time. Honestly, at LEAST once a week. We are finishing our basement this…read morewinter, and we usually buy our summer yard supplies here as well. The store is nicely organized. We have been to a few other locations that don't have as clear of signage, or have scattered their aisles. This location has interior decorating such as light fixtures, vanities, paint, etc. on one side. Plumbing, electrical, HVAC, etc in the center. And lumber on the far side. Really convenient. Also the workers are actually knowledgeable on their areas. Often you go to a store and get a high school or college kid that only knows the location of items, but here they actually understand the materials and how to use them and can give recommendations. My only complaints would be the check out. They don't always staff the best so lines can get pretty long. Go on a weekday to avoid that. Also, their lumber yard is VERY disorganized and many times we are directed to the wrong area. That could use some serious improvement and is usually the worst part of our trips.

    Located in Elk River, off of 169 next to Coborn's, Menards really does have EVERYTHING--even food!…read moreMy fiance and I have been here plenty--for everything from light fixtures, to Christmas lights, WOOD, (huge selection!) and even greeting cards and ketchup! The selection never disappoints and the organization of the store is fairly easy to follow--once you get used to it....I'm the type of shopper that always asks where something is if I can't find it, (which has happened plenty at this store.) I can't say I feel their customer service is at its prime here. I always have trouble finding someone who works there to ask for help. A couple times even, I was at the back of the store by the appliances and I had to walk all the way up to the register! More staff readily available, por favor.

    The Home Depot

    The Home Depot

    2.8
    (13 reviews)
    $$

    We purchased a new stove from this location and paid for install. The day the stove was delivered…read moreno one arrived to install it. When we called the store they told us they would fix the issues right away and have someone sent out... 20 min later the same delivery guys came back and apologized saying their boss told them they had to come back and try to install the stove even though they were not qualified to install a gas range. Surprise - they couldn't figure it out. Called the store again and after talking to 5 different people for 3+ hours they promised us we were set up to have a plumber come out and install the stove a week later ... again things happen no big deal. That week passes and who shows back up?!!! The same delivery team that can't do anything!! Another 3+ hours on the phone later we find out that they don't actually send instal teams to our area and we needed to go though home depot pros. All 8 people we talked to had no idea that was the case and kept promising that they were sending an instal team... 5 more min up front and someone could have told us they don't do installs in our area. We will never be purchasing appliances from Home Depot again

    The so called customer service at HD is nonexistent. I purchased an Anderson Renewal combo…read morescreen/Storm door from them that proceeded to fall apart. I had to jump through countless hoops to just obtain the replacement parts for the repairs. The parts finally arrived. I contacted Anderson and HD inquiring about installation. Both informed me they did not have anyone to do repairs and did not have any responsibility to repair the door. In others words, after we get your money, you are on your own if the product breaks.

    Ace Hardware - hardware - Updated August 2026

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