We had a great experience at Floor and Decor Maple Grove…read more We ordered our tile online as we already knew what we wanted and picked it out at one of the AZ locations. It is an easy process to pick up an online order. You don't need to go through the store to a register. You simply go to the pick up counter. The staff will help you load your vehicle as needed. We were traveling from 2 hours away and we arrived earlier than expected. When we arrived to the pick up door, we were greeted by Brayden who notified us that they still needed to grab the tile we ordered from a full crate so the tiles would be from the same tile lot versus us just grabbing tile boxes. We grabbed lunch and when we returned our order was ready. As Brayden and team started loading the tile into our SUV, they realized the weight of the tile is more weight than our vehicle can handle. We left half the order there and returned the next day to pick up the other half of the order. Day two pick up was a positive experience with the staff as well.

We had such a positive experience here! I have to note, it's quite rare for businesses that deal…read morewith a lot of home reno and customer service related things to have this high of rating. The fact that they're nearing 5 stars as a tile shop is seriously impressive!! SERVICE The moment we stepped in, we were greeted warmly by the staff. Throughout our experience, the staff here stood out as above and beyond the most helpful of any store we visited during our renovation projects. TILE As for the tile stock? HUGE! Like seriously, impressive. You can find just about anything here. I liked the variety of size, style, type, format, etc. In fact, we went back a second time to make sure we didn't miss anything! We got our wavy glossy ceramic white tile for our shower remodel here. I liked that they had everything on display with the type, style name and barcode clearly visible - and in some cases, had display examples printed or physically onsite. PRICES I was very impressed with the pricing. As far as tile goes, it was very affordably priced, even for some of the more trending styles. They also have some discount or clearance options that are down to the last boxes which would be great for folks renovating or looking for smaller amounts! The cashier helped us a ton - telling us about the return/refund policies, pointing out the other tile related items they offer, etc. When we came back to return our unused boxes, they were a huge help too. Can't recommend this Floor and Decor enough!

I rarely write reviews, but Rogers True Value absolutely deserves this one. I went in looking for…read morejust eight wood screws--less than 50 cents each--and walked out completely impressed. One of the employees (I wish I had gotten his name!) spent a full 25 minutes with me, patiently helping me find the perfect match for the single screw I brought in. Where else do you find that kind of old-school service these days? They didn't try to upsell me, rush me, or make me feel like I was wasting their time--even though I was making a tiny purchase. The staff here clearly care about getting things right and helping customers, no matter how small the job. This place is a gem. Support local. Skip the big box stores. Rogers True Value is the real deal.

I've been to this True Value a few times and have been satisfied every time I leave!!! I had my…read moretwo axe's sharpened and decided to buy a brand new one while they were getting sharpened, and the fella that help me out, i believe Bob was his name, gave me a free sharpening on my second axe!! They are so helpful and friendly making sure you find what you came for and even give you insight on the project you're tackling....a good knowledgeable staff at Rogers True Value! :-)

Arlene the paint lady works here, and that is really all you need to know…read more The woman is a paint tinting wunderkind. Paint, stain, whatever - bring in a dirty faded paint chip off your porch and she'll clean and match it. Screw up your guesstimate of a good stain color for the deck? She'll re-tint that gallon and have you on your way. Usual complement of hardware things as well, but the real standout is the paint in its quality (Valspar and Cabot) and service.

Staff didn't seem to know what they were doing when checking out the carpet cleaner. I brought it…read moreback cleaner than when I got it. Then they refused to give me my deposit back. Customer service is lacking.

First time visit, great experience - 4 stars!…read more I needed professional advice and paint for some unfinished plywood floors. I could have driven a few hundred feet away to Home Depot or Menards. But I went to Sherwin Williams to speak with some pros. Sherwin Williams didn't disappoint! To say these folks know all about paint is an understatement. I got WAY more useful info than I would have received at a big box store. Both dudes were friendly and patient. They spent a lot of time answering my amateur questions. BTW, they had my paint colored and mixed in 3 minutes flat! No waiting in line or hunting for an associate...like I've suffered through many, many times at the Home Depot next door. I ended up buying some high end deck paint. I also doubled checked price comps at Home Depot. From what I can tell as a layman, Sherwin Williams is definitely priced very, very similar to the big box guys. Plus, I saved an additional 10% by establishing an account. Thanks, Sherwin Williams! - Maxx

The staff was friendly and very knowledgable. They were able to find parts for my 30 year old…read moremower. I will be back again.

I will never go there again. I took my mower in because the starter cord was catching. I had to…read moreput down a $45 deposit. 10 days later the mechanic called me and said he had no issues starting my mower and wondered if it had tipped and flooded. I said what are you talking about, the starter cord is catching. He then said just move the mower forward and it should start. I asked if he was going to look into why it was sticking, he said no that would cost too much money. When I picked up my mower the cord again stuck and the man told me the same thing about mowing the mower forward. I was charged $40.71 for labor though all he did was check the oil and gas and start the engine. I was also charged $4 for shop supplies, so the total came to $45. I have no idea what the supplies were Diane G.

Very helpful people! Okay how you spent good time with me to find specific screws and washers. On…read morethe big box stores you can only buy bundled stuff here you can buy a single screw single washer or single nut.

Have 2 dogs that need a special food. They don't have it here but have it transferred at no charge…read morefrom their Andover location. Great convenience for me. friendly willing staff to go the extra mile for their customer

Is Chark 6'6" like me? No. Did he express empathy for my repeated head traumas from a lifetime…read moreaffliction with excessive height? Yes. Is Chark someone who would live in a Tuff Shed to prove its comfort, durability and safety? Definitely. Chark was patient with the design process and provided objective opinions on multiple features to maximize quality and value. He has an impressive understanding of the products as well as the local building and zoning regulations. Thank you! -Bill

I had been shopping for a shed for my "Toys" and could never quite find what I was Looking for…read moreuntil I met Chark from Tuff Shed. I have had two sheds previously and wasn't happy with the quality and design, in fact the last one partially collapsed from the weight of snow. During my shopping I found several sheds that "kinda" met my specs but because they were built at another location, the size I wanted, could not be placed where I wanted because of obstructions on my property. Then I found Chark and TUFF SHED - after explaining my previous disappointment with other manufacturers Chark explained to me that Tuff Shed was prefabbed at another location and erected where I wanted it on my property {Problem Solved}. I must say that working with Chark was an exceptionally pleasurable experience, as I am not the easiest person to work with. I must have changed something in the design at least 6 times after placing my order and Chark patiently and professionally got me the "Perfect Tuff Shed" I will highly recommend Tuff Shed to anyone that wants perfection. Sincerely, Paul Nelson

Great service, knowledgeable staff. There is a reason the pros shop here. Really helped me…read morenavigate finishes and may have converted me to be a SW gal.

They have a wide selection of colors and paints. The staff is very knowledgeable and will help you…read morefind the best paint for your needs. Tip 1: get on their email list as they regularly have good coupons that make their paints a great value. Tip 2: spending a little more on high quality paints is worth it in the long run. Their Ovation paints, for example, cover great (we used less paint than we expected to, meaning the high quality paint cost us less in time and extra gallons) Also, their management is committed to service and customer satisfaction. If you have an issue, they will do what they can to make things right. Trust me, they stand behind their paints.