This place is just absolutely amazing. My coworkers and I decided to check out this place before…read moreChristmas since it's all decked out for Christmas. The waiting area was decorated with a grinch theme. Looked absolutely amazing. We all got drinks and ordered a charcuterie board. Everyone enjoyed their drinks and the charcuterie board was enjoyed by all. It's for sure a must try place.

I seen AHS on social media a few times and wanted to check it out. Reservations are HIGHLY…read morerecommended as it's a smaller more intimate speakeasy. They text you code word when you confirm your reservation which is a fun detail. The entry was decorated grinch theme which I thought was part of the speakeasy, super cute but when you enter its regular also really cute! Loved the decor overall. We ordered a few drinks - Marilyn's Nightcap, Breakfast at Tiffany's, The Red Light & White Russian w/ Love. All the drinks were really good and reasonably priced. Staff were nice and helpful! Overall the menu was fun, vibes were great. They do have a stage and looked like they setting up for live music as we were leaving.

Stopped in yesterday... to use a Welcome to the Neighborhood coupon Was promptly greeted upon…read moreentering & asked what I was looking for? He directed me to exactly the location in which aisle to proceeded to. I chuckled on my way out....imagining the instance. As I looked around @ the end of the aisle, back of the store... I heard a faint dinging, buzzing... didn't think anything of it... until the same greeted me employee appeared... "you can't be back here". That was the dinging! Letting them know someone had "trespassed". In my defense... it's not like I walked in to a roped off area or closed door! To me, a customer, it just looked like another aisle! I was standing in front of this aisle of snacks & a few shovels....thinking I could use my coupon for a shovel. Once the employee appeared, I had him give me a price for the shovel, I moved on. The coupon was $10 off $20... I found two $9.99 window plastics.... as I made my way to the register mentally trying to think of what I will find to put me at or above the needed $... Thank you! The cashier gave me a $10.79 total and I was on my way! Thank you Ace for the friendly service. You are my closest hardware store so I now know where is the employees only section to not cross in to. Cheers

Every associate had an attitude like you bothered them & they had better things to do. Would never…read moregive them business again I would not even give them 1 star

I don't live in this area so this was more like, 'I need something and there's an Ace'. The store…read moreis filled from floor to out of reach with merchandise. Within seconds of making eye contact I was helped, led to my product, paid and out the door. If I lived in the area I'm sure I would be a regular. There were some interesting impulse items in clear eye view on the way out but my resistance held up and I avoided buying what I really didn't need.

The BEST and only store for ALL my hardware needs. Personable and helpful. Why should I go anywhere…read moreelse? The store manager, here, Bryan is the best! Thank you for all your help over the years.

We've given this location a bunch of tries since it is located near us, and unfortunately recently…read morethe customer service has been poor, at best. It's the type of place where the employees are visibility annoyed if you ask them a question, and they lack knowledge of products (or don't care enough to help). We spent 10 minutes today trying to purchase mulch that was not in their system, and we were treated as if we were the issue (and had to investigate the issue ourselves, since the manager was unwilling to step in (she was standing next to us and knew what was going on), and the nice employee helping us did not know what to do. I absolutely hate to bash local businesses, but the manager at this location has set a toxic standard for customer care, and I would unfortunately avoid this location if you can. Fool me once....you know the rest...

This store is the best! Never too busy, great selection, and stellar customer service. I was in on…read moreSunday, 6/14, and Kenzie helped answer all of my questions and select a drill. If she wasn't quite sure of an answer, she made sure to find out. Thanks for your help, Kenzie; and to all of you for your friendly and welcoming customer service. Also, great plant selection outside the store! See you again soon! :)

I always have great service and great people working there the Garden department especially Mark…read moreand Andrea are top-notch!

I was ignored by a guy when asking where something was. Then a very nice lady helped me with 2…read morethings, and offered to help more. Later, the cashier told me the total was 19.99 when it wasn't (tax). He then was ANGRY with me for pointing that out, as he handed the pile of cash back to me, not counting it at all. I was expecting 30.01 or 30.00, and so it was like, what?...and I was in the wrong somehow. Helpful place if you ask the women for help, which goes along with the history of the place (BBC article about coffee and body fluids). There are other "helpful" places I can find cashers that are never wrong...

There are times I have to shop Menards. But,...if they cannot offer me their (often) baited rebate…read moreprogram of 11% sale pricing at the register, I usually will search for my needs elsewhere. Having to mail in receipts, wait for the rebate used as bait to bring me back in isn't respective of the customer. If Menards would like to see me in their stores more often sharing my hard-earned cash, they need to honor any sale discounts/savings at the register at the time I'm checking out.

Menards is a money trap in my opinion. No matter which one I go to, I end up spending way too much…read more Menards is always great, plus I went early on the morning and they were super helpful. Especially the gal at the paint counter. Wish I would have got her name to praise for her knowledge, but alas, I didn't. Overall, great place and experience!

My wife and I had never had an issue with Lowes. We have had our kitchen installed and that went…read moresmoothly. We ordered a custom front door, that is taking some time, but again, its custom, so the wait is understandable. We will always choose Lowes of Home Depot! We just don't like giving our money to racist bigots!

Ordered a washer and dryer set on Sunday and they said it was in stock at another store and would…read moredeliver Tuesday. Received a text on Monday verifying delivery on Tuesday. Tuesday at 10:30am: No word, no show, so I called. AI bot said delivery was scheduled next week. Took forever to get past AI bot and phone rang a long time. Was told dryer was in but washer was not. Would not know when it would arrive from manufacturer so delivery is tentatively set for the next week. Took the day off and the door off for no reason. Was totally lied to by sales person and was not correctly informed of delivery by text. Do Not order from Lowe's. If it isn't ready to be picked up, you won't get it delivered when told you would be receiving your order.

Great customer service with a smile ! Also they are very informative on ur needs. Always my first…read morestop before I go to box store

Great service that you can't get at the home centers. The guy that does their repairs of small…read moreengine is very knowledgeable .

We moved into our home (whattup, front and backyard!) 2.5years ago. As new homeowners, we were…read moreexcited to tell people how much we "worked" on our home together. But reality check: it was a new construction and all we really did was slap some cosmetic paint here some closet shelves there. But we couldn't have done it without having Home Depot so close and accessible. When I first went in, I was mortified to realize I don't even know how to paint a god damn wall. Do I need primer? What brand should I get? What finish is best? Am I a dum-dum? But the employees on the floor were super helpful and patient, bless their hearts. We've since been back through the years for supplies such as closet shelving units, miscellaneous hardware, lumber, and garden supplies. However, sometimes the service and assistance can be hit or miss. We've come across both extremely knowledgeable employees and super dismissive ones. But overall, we've always found what we were looking for. And so far our brand new house is still standing ;]

I rented a 4" wood chipper from the 99 Northtown Drive Homedepot. The employee that released the…read morechipper to me said it was a new machine and the blade had been replaced the day before. The chipper that was advertised on the website was a blue colored chipper with the inlet and outlet chutes inline with each other. The listing also advertised "Two double edge reversible hardened steel cutting blades." The chipper I received was orange in color, the inlet and outlet chutes were perpendicular to each other, and the cutting wheel only had a single blade on it. When I went to use the chipper, I had to feed the wood in by hand, if I did not push the wood into the blade the wood would simply "dance" inside the chute without getting chipped. I brought the chipper back and asked for a refund because the chipper was not doing its job. I spoke to an employee, Steve, and a manager, Adam, who explained that since I had the chipper for 7 of the 13 hour rental they could do nothing and I would get charged the full day rental. Steve asked Adam if the rental would at least get pro-rated or if there was something they could do, Adam indicated that they couldn't do anything because of the duration I had it, and they were already "over for the month." Adam did offer to discount any other purchases I needed to make so they would be free. I chose not to do anymore business at this store and do not plan to be back.

I had the most amazing customer experience this past week, thanks to the extraordinary efforts of…read moreSid. I needed to attach a new license plate to the front of my car, but the old screws and holder were rusted and no longer usable. I had made two separate trips to an automotive specialty store, where I was sold two different license plate kits, assured each time that they contained "everything" I needed. They did not, as my particular car model (which I'd disclosed to them) had a uniquely-sized fitting. I then went to Frattallone's Ace Hardware in Arden Hills, with my license plate and both kits in hand. Sid asked to come out to the parking lot to see my car. He took some measurements, and I followed him back into the store where he gathered some supplies. Instead of sending me on my way with a handful of nuts and bolts, Sid grabbed a power drill and said he wanted to make sure that what he was proposing would work. It did, and he ended up retrofitting the kits and securely attaching the license plate for me. The parts cost me $3.99, and he absolutely refused to take any extra compensation for his efforts. Sid went well above and beyond the call of duty. As a result, he's created a loyal Frattallone's customer for life!

Watch these guys on their special sales. Was just in for the 20% Senior and Military discount to…read morepick up some items. Got up to the register to pay, they ran the charges through and I was about to leave the store when I did a quick math check and determined that I didn't get a discount for my biggest item. Went back to the register and was told that the bag of fertilizer I bought was "on sale" for $5 cheaper than the normal price and didn't qualify for any of he 20% discount. No sign that this was the case on either the discount flier or at the product display location in the store. Heading to Suburban Ace hardware next time.