I went in looking for a part and someone named Jose was a manager highly rude and smelt like…read morealcohol and when I was asking for help he barely knew anything about the part I was as looking for went to another store and they helped me better than this one

Staff was lazy and didn't want to help replace my battery. I would not recommend going there.read more

Place an online order for full suspension on my Chevy van parts arrived extremely fast however…read morebeware picking up items from the employee CICI Comes off extremely hostile if you are not familiar with terminology while picking up items and does not seem to be too interested in helping you figure it out either.. she is the assistant manager on top of that ! Had a brief banter back-and-forth at the register while the manager JUAN literally stood by and watch said he would take action after the situation why he never stepped in is beyond me other than the staff there you will get what you need just be quick about it..

Friendly employees who provide excellent service. I had windshield wipers swapped out in minutes.read more

Talk to Josh, this guy really knows his stuff. Pricing is pretty fair and he gave me options,…read morethat's what I like, it just some dude force feeding me to buy some big package. Definitely recommend.

From the owner: Transform every ride with crystal clear sound & unbeatable bass. Shop our top brands, easy…read moreinstalls, & exclusive online deals only at Outlaw Car Audio! Free shipping & expert support available!

ARMON! Thank you for making a day that was going bad turn into a good day! Thanks for fixing my…read morebattery issue. So professional and fast!

I needed oil and a filter for my Chevy Impala 2015. Jeremy, the tech, looked up the right oil and…read morefilter. He was very patient and explained the pricing in detail. When all finished he offered to carry everything out to my car. That was so sensitive of him seeing that I was using a cane. He told the other customers that he would be right back. No English and only Spanish no problem. He also signed me up with their reward card and in the process discovered another name on my account. smh. I will definitely be back and a super shout out to JEREMY!!

Wholesale Car And Truck Batteries Great Pricing And Great Customer Service They Will Get You Back…read moreOn the Road Swiftly Many Part Sizes In Stock.

From the owner: We specialize in Automotive , Golf Cart , Commercial & Marine Batteries we are a wholesale…read moredistributor with 10 years of experience in the battery industry. We strive for the best customer service and Best products on the Market.

Employee was dismissive and arrogant. Overheard one employee gossiping about how to ignore…read morecustomers.

Came in for oil and an oil filter first thing I see when I walk in is a husky Hispanic guy with a…read moreJim Carey haircut on his phone at the register. I go get my oil first as I always do when I come here and go to the register to ask for the filter again as I always do. They usually go get it for me when I ask; bro gave me the code and told me it was on the back wall. Lazy mf you know how many auto stores are on shepherd.. I will not be coming back. YOU WORK HERE I DO NOT.

I really hate to write bad reviews, but this one is warranted fasho fasho!…read more My wife and I came in here on a weekday evening, trying to find what best gift to give a family member, specifically a computer. Upon walking in it took them a minute, but somebody finally asked if we needed some help. As we were talking to the lady employee about which laptop to purchase, another person randomly comes up and starts talking to the lady employee who was talking to us clearly. She continued to address the man as if we did not exist right there. It was really offensive and we end up walking away and looking at the computers ourselves. After some time went by we decided to walk out because the customer service was just absolutely dismissive. We end up leaving, but then I felt convicted because I couldn't let that type of customer "no" service slide. I end up going back in asking for a manager, and the manager told me that the person who disrespectfully inserted himself is a vendor with another company. The Best Buy managers name is Tia (who I talked to) and the vendors name is Milo. The manager said that she would have a talk with upper management to let them about the situation however I have gotten no follow up or anything! Honestly seemed like it was a way to dismiss me, because there was no additional action. No getting my contact information or anything. This place definitely needs help in the customer service department in my opinion. I see now why those reviews are rated low.

I have not being in a Best Buy for a long time but my girlfriend want to get a new camera for our…read moretrip to Spain and Best Buy was one of her favorite place to go when she was younger. It has been so long since I've went inside a Best Buy, the lay out was nothing like how it was back in the 90's. We found the camera we wanted and the staff help us get it out of the glass case and bring it to a register for check out, it was fast and easy.