Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Felix is undoubtedly the most honest and knowledgeable appliance repairman I have ever encountered…read more He arrived on time, quickly diagnosed the problem, and had the necessary OEM parts to fix the dryer. His pricing was very reasonable, and he even offered a one-year warranty on the repair. I wish all repair professionals were as honest and skilled as he is! I highly recommend him.

This is the second time Felix has been to my home to fix an appliance. He is fair, honest and a…read moregreat repair technician. He completely explains the problem and then fixes it quickly. I will use him for all future appliance issues. Comes on the same day as called.

I called Appliances 4 Less with a last minute request. Tom looked into it, figured out a way to…read moresolve the problem, and handled it promptly. Solid team!

The owners are incredibly kind and helpful. We picked a high-end washer and had it delivered within…read morethe hour! Great service, great people!

Store is by Chuck E. Cheese!…read more Not on the other side of 249. It used to be near Ashley Furniture but it moved to where Babies R' Us used to be. It's right beside Chuck E. Cheese.

Avoid this no accountability rip off artist! They will refer…read moreproblems to corporate and say they never can help. This outlet also uses 3rd party transport, has no way to communicate with them, or find lost items. We were eventually issued a refund receipt, and told a check would be mailed... We have the refund receipt going on two months, many phone calls and now small claims. No movement from this place.

50.00 for dryer belt. I'll pay more for convenience; but this was just ridiculous. I sent my son to…read moreget it. Save yourself the trip.

I recently purchased a Bosch dishwasher from Worthley's. Don was very customer focused and not…read morepushy. I knew the model I wanted and he did not try to upsell me on a more expensive one. I also viewed other appliances for future replacement. Don spent lots of time with me sharing his knowledge and answering all my questions. The dishwasher had to be ordered and expected delivery was approximately 4 weeks. I was pleasantly surprised when it arrived in less than 2 weeks! Installation was a few days later and went very smooth. I had a 10-2 time frame and Nathan and his helper arrived 11:45 a.m. and finished in less than 30 minutes. They were very courteous and careful not to bump the door way bringing in the new dishwasher and removing the old one. I noticed Nathan was meticulous in his installation ensuring everything was done just right. No more big box stores for me! I will definitely be a Worthy's return customer when other appliances need replacing.

This company was assigned a repair of one of my appliances by Lowes under an extended service…read morecontract that we purchased. The technician showed up, said he needed to order parts and we never heard from them again. They refuse to answer the phone and believe they blocked us after a while. After almost 2 months of trying to make this work, we contacted Lowes who then told us the technician filed a report saying he was unable to do the work because he claimed it was out of warranty. I am sure he got paid by Lowes for the visit, so it sounds like he is either mistaking us for someone else or... Anyway, Lowes said there is nothing we can do until we "make things right" with this company. I just called my credit card company and filed a claim thru them. So, avoid both Lowes service protection and this company. Update: called mrappliance.com who gave me an appointment immediately and repaired the appliance the same day. They are awesome. I will now update my claim with Chase Sapphire to include reimbursement for these repairs. Advice remains: avoid Lowes and all their fly-by-night repair associates.

Zero stars. Performed a refrigerator repair and within 24 hours it was not working. They will not…read morereturn phone calls and if you go by the physical address, you will find nothing.

I love my new vacuum and new air purifier. My husband and I have allergies, and both of them clean…read morethe air wonderfully. I used to wake up stuffy, but now I can breathe in the mornings again. We went back to the store on FM 1960 and bought them for each room because they work so well. So happy we went with Aerus Electrolux products. Thank you so much for being super knowledgeable (most people today aren't) and friendly too!! We will definitely be back to get the carpet cleaner.

From the owner: We are the sole provider of Aerus and original Electrolux products in the Houston area. At Aerus,…read morewe believe a clean home is a healthy home. A healthy home is safe and inviting. It is fulfilling and can provide a sense of balance. Most importantly, a healthy home protects your family from contaminants. Our unique solutions purify the air you breathe, decontaminate surfaces in your home and eliminate harmful pollutants, all with respect for the environment. Formerly known as Electrolux and manufacturer of Electrolux Vacuums from 1924-2003, Aerus remains committed to providing products and services that enhance the wellness and comfort of its customers and their families. Our best in class products include a Gold Seal certified direct flow reverse osmosis water purification system, an Energy Star certified air purifier with HEPA filtration, a true HEPA, sealed vacuum cleaner system and EPA approved, safe & effective formulas for allergy and odor control.

I needed help with this commercial refrigerator that I use as a garage drink fridge. They came…read morepromptly, diagnosed the problem, and fixed it quickly! Thanks!

From the owner: ATR Group Appliance Repair provides professional appliance repair services for homeowners…read morethroughout Houston and the surrounding communities. We repair refrigerators, washers, dryers, dishwashers, ovens, stoves, freezers, microwaves, and other major household appliances. Why homeowners choose ATR Group: * $69 service call waived with repair * Same-day appointments when available * 90-day labor warranty * Up to a 1-year warranty on replacement parts * Electronic control board diagnostics and repair * All major appliance brands are serviced * Transparent pricing with no hidden fees Our goal is to diagnose the problem accurately, explain your options clearly, and complete reliable repairs that help extend the life of your appliances. We take pride in providing honest service, quality workmanship, and a repair experience you can trust. * Parts warranty depends on the manufacturer's warranty.