Extremely knowledgeable and professional. Their service is top notch and I highly recommend them to…read moreeveryone.

Went in to pay a toll & the girl at the counter, looked like a young beautiful Oprah (wish I could…read moreremember her name) very helpful & sweet. They did not have the Co. That sent me the toll bill in their system to take my payment & she went out of her way to help me find a location. Would have given them 5 stars, had they been able to take my payment ;)

Alicia was very helpful and professional, she was able to answer all of my questions with…read moreknowledgeable understanding. Polite and greeted me with a smile! Great speedy service!!!!!

I had the best customer service experience with Beverly today. She was so so kind. I've been…read morebattling depression & she was kind enough to ask how I was doing plus words of encouragement. Despite the computer issues today, she still provided excellent customer service & was very patient plus called me back as promised. That meant the world to me. Kudos to Beverly!

Santiago helped me efficiently and was very professional. He was polite and explained everything…read morevery well.

This was by far the worst experience I have ever had with a loan company…read more When I first obtained my title loan, the staff was friendly and welcoming. However, after I missed one payment, their attitude completely changed. Instead of working with me or discussing a repayment plan, I was treated with rudeness, passive-aggressive behavior, and dismissed whenever I tried to communicate about my financial situation. I was simply told that the entire balance was due. What was even more frustrating was trying to retrieve my personal belongings after my vehicle was repossessed. My wallet, driver's license, credit cards, and food assistance card were locked inside my vehicle, yet I was told I couldn't retrieve them because the vehicle had "not been checked in." As a result, I went nearly two weeks without access to my identification or the ability to purchase groceries for my family. That is simply unacceptable. To make matters worse, my vehicle was repossessed on my very first day at a new job. I couldn't help but wonder how the vehicle was located so quickly, and I have asked TitleMax to explain the method used to locate it. The most disappointing part of this experience was the complete lack of compassion. I wasn't avoiding my obligation--I was actively trying to communicate and work out a solution so I could continue making payments. Instead, I felt ignored and treated as though my circumstances didn't matter. Because of this experience, I have filed a complaint with TitleMax's Corporate Office and intend to report my experience to the Better Business Bureau and other consumer protection agencies. If you're considering a title loan, understand the risks before signing. In my experience, once you fall behind, don't expect flexibility or understanding. I would strongly encourage consumers to explore every other financial option before doing business with TitleMax.

So I originally gave this place 5 stars however , that just changed when I was called a few minutes…read moreago by the manager of this place and asked if I was interested in getting another title loan due to my good business. Her name (the manager) is LILLY btw. She's the BIG one that works there. You can't miss her. Anyways, when I picked up the phone and said hello, she asked me how I was doing and I was doing like 3 things at one time and accidentally responded by saying "hello" again. She laughed at me and said "okayyy" like I'm dumb. I was very offended. And when I brought it up she just cut me off and says "ok" like she was gonna hang up on me and didn't care. SO rude! I was actually gonna go to these guys again but now I'll take my biz elsewhere.

Yasmin worked very well for us and has a sparkling personality…read more She explained title Mac's policies and the contract details perfectly in very clear detail all with a smile on her face. Will definitely recommend. Very friendly staff

Percilla did an awesome job! Very helpful and made a stressful situation pleasant. Thank you for…read moreyour help!

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.

Crystal, did an amazing job very and was very personable and explained the whole process. It was…read morequick and easy. Would recommend highly and ask for Crystal.

They advertise being a Credit Union but they are not, they're back for visa credit cards. They…read moreallowed my card to be scammed for several hundred dollars. When contacted customer service they told me to wait 7-10 business days while they research to see if it's a fraudulent charge. After 2 weeks still no refund I contact them again they said visa emailed me with a status but never got the email, First Service Credit Union told me to contact visa. WTH do I need First Service Credit Union for?!? It's obvious why they have less than a 2 star rating...

Wow what nice things can i not say the ladies there where very sweet and attentive and gave me a…read moregreat deal and wherevery informative all together it was a wonderfull experiance .

Victoria was kind and very informative. Brian called and I promised to call back, and he didn't…read morehesitate. I called back and easily gave Victoria the new debit information over the phone. Excellent customer service!

Estella and her staff make this a great place for financial transactions. They always make you feel…read morewelcomed and provide you with outstanding customer service.

I'd like to receive a better service the next visit…read more We wanted to send money to Perú. And the condition ONLY CASH. I saw. Publicity about loans and I decided no to ask about for a tough service. Then, we looked for the money in a near ATM, when we came back, imagine what it was Closed for lunch time untill 1.pm thru 2pm Have a great day every customer count!!!!

From the owner: Get money online or at our Spring, TX store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans, cash advances, and installment loans at our Spring, TX store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers LoanCenter title loans. We are a trusted financial services company with 800+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our knowledgeable staff in Spring, TX can help you choose the personal loan that's right for you. Apply today. Ofrecemos diferentes tipos de préstamos personales. Hablamos español en su sucursal local en Spring, TX.