So I originally gave this place 5 stars however , that just changed when I was called a few minutes…read moreago by the manager of this place and asked if I was interested in getting another title loan due to my good business. Her name (the manager) is LILLY btw. She's the BIG one that works there. You can't miss her. Anyways, when I picked up the phone and said hello, she asked me how I was doing and I was doing like 3 things at one time and accidentally responded by saying "hello" again. She laughed at me and said "okayyy" like I'm dumb. I was very offended. And when I brought it up she just cut me off and says "ok" like she was gonna hang up on me and didn't care. SO rude! I was actually gonna go to these guys again but now I'll take my biz elsewhere.

Yasmin worked very well for us and has a sparkling personality…read more She explained title Mac's policies and the contract details perfectly in very clear detail all with a smile on her face. Will definitely recommend. Very friendly staff

Victoria was kind and very informative. Brian called and I promised to call back, and he didn't…read morehesitate. I called back and easily gave Victoria the new debit information over the phone. Excellent customer service!

Estella and her staff make this a great place for financial transactions. They always make you feel…read morewelcomed and provide you with outstanding customer service.

Quick in-and-out. Short and sweet! Our Notary was polite,…read moreknowledgeable and professional. Great experience!

Santiago helped me efficiently and was very professional. He was polite and explained everything…read morevery well.

This was by far the worst experience I have ever had with a loan company…read more When I first obtained my title loan, the staff was friendly and welcoming. However, after I missed one payment, their attitude completely changed. Instead of working with me or discussing a repayment plan, I was treated with rudeness, passive-aggressive behavior, and dismissed whenever I tried to communicate about my financial situation. I was simply told that the entire balance was due. What was even more frustrating was trying to retrieve my personal belongings after my vehicle was repossessed. My wallet, driver's license, credit cards, and food assistance card were locked inside my vehicle, yet I was told I couldn't retrieve them because the vehicle had "not been checked in." As a result, I went nearly two weeks without access to my identification or the ability to purchase groceries for my family. That is simply unacceptable. To make matters worse, my vehicle was repossessed on my very first day at a new job. I couldn't help but wonder how the vehicle was located so quickly, and I have asked TitleMax to explain the method used to locate it. The most disappointing part of this experience was the complete lack of compassion. I wasn't avoiding my obligation--I was actively trying to communicate and work out a solution so I could continue making payments. Instead, I felt ignored and treated as though my circumstances didn't matter. Because of this experience, I have filed a complaint with TitleMax's Corporate Office and intend to report my experience to the Better Business Bureau and other consumer protection agencies. If you're considering a title loan, understand the risks before signing. In my experience, once you fall behind, don't expect flexibility or understanding. I would strongly encourage consumers to explore every other financial option before doing business with TitleMax.

Was running low on funds so I called my ex-wife and axed her for some money. She said naw and hung…read moreup. So I Googled local payday loan companies and Advanced America popped up first. Called them and the lady, Michelle, explained the process and broke down how everything works. She was very knowledgeable and I was comfortable getting a loan that I can pay back without going into debt. The next time I need a loan I'm hitting up this spot. Thanks to Michelle I was able to get a new tire, oil change and treat myself to a nice meal at some place called BBs.

From the owner: Get money online or at our Houston, TX store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans, cash advances, and installment loans at our Houston, TX store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers LoanCenter title loans. We are a trusted financial services company with 800+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our knowledgeable staff can help you choose the personal loan that's right for you. Apply today. Ofrecemos diferentes tipos de préstamos personales. Hablamos español en su sucursal local en Houston, TX.

Very impressed with this company. We signed our documents during the height of COVID-19 and every…read moreprecaution was taken for their and our safety. Communication all the way through was thorough and quick. Very proffessional service! Thank you to Janis Spiller in particular for awesome service!

They are not helpful at all! RONALS which works at the 9319 Highway 6 South Suite B Houston TX…read more77083 was not willing to assist prints out a paper and tell you that you have to call the number for assistance. Called the number Shakiria tells me that I need a secondary identification with a picture and date of birth in which the state Texas only accepts your social security card, birth certificate, expired id as a secondary id. They basically give people the run around with hen there really in need of assistance! I do not recommend!

Stopped in the Cash Store and had the pleasure of working with Denice. She was fast, efficient, and…read morefriendly. Great doing business with her.