Absolutely! As the CEO of a major business in Houston, Texas and with major corporations as our…read moreclients, our institution requires proper insurance coverage and support. Jorge Sanchez is a broker who always answers the phone and constantly working to secure our needs long before their deadlines. When needed, Jorge has been our voice and greatest representative. From Big Business to small, Jorge Sanchez and Ayala Insurance is the way to go.

We worked with Kristi Wilson, she got us in & out in minutes. Very friendly & gave us a great rate…read moreon a new driver with no previous insurance. I'm very happy.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, life insurance,…read morecommercial insurance, boats, rv’s, even pet insurance, I'm here to help you understand the insurance coverage you may need. We also offer IRA Rollovers, annuities and college savings plans. Serving the Kingwood, TX area since 2017, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I would not switch to this company whatsoever. The first and last time you will ever receive good…read moreservice from them is when they give you a quote. After that, you will be connected from person to person never speaking to the same individual and getting answers out of anybody for anything will be like pulling teeth. You will never speak again to the person who signed you up, and you are on your own for pretty much everything else. You can so clearly hear apathy in every employee's voice that it is simply astounding that this company has stayed in business. They really and truly could care less about you, and I guarantee you it will show in the service you received from them. I am going back to my previous insurance agent from another company. I should've stayed with him to begin with.

1 star is being generous Although I have been a loyal…read morecustomer for 13 years, this company cost me $1200 this year. They let my auto policy lapse (I did get one "courtesy" phone call and when I didn't call back, they just did nothing) so based on the 8 day lapse in coverage ( it took me a week to realize I didn't have insurance) I am now being penalized about $100 per month. Now they are telling me I have to take responsibility for this. So you might as well go direct to some insurance company, cause Serna will do nothing for you anyway. They just lost my business for home, flood and auto ...I hope the owners find out that their agents don't care about their customers.

Ed Dormer is an excellent insurance agent. Was patient with all my questions and shopped around…read morefor the best coverage and pricing. Glad I switched over from a "big box" insurance company to a local agent that actually picks up the phone when I call. Great staff and I love supporting local biz.

From the owner: Dormer Insurance Services is located on Main St in Kingwood's Town Center, 2 doors from Chachi's…read moreRestaurant. As an independent insurance agency, we represent many insurance companies rather than working for just one carrier. Our partner companies are many of the finest insurance carriers in the industry such as Travelers, Safeco, Met Life, Kemper Preferred, AIG and others. We shop to find the best combination of coverage and price for our clients. After all, paying less does not mean less coverage. So why pay more? Experience the difference - call us today. Dormer Insurance Services has been providing peace of mind with quality insurance products since 1986.

Horrible! They never answer the phone. I have been trying to get a case settled from an accident…read morethat happened in 2024.

Horrible insurance company! Liars and very dishonest!! There adjusters are a joke.. They don't…read morereturn calls and hang up on you after you question there wrong information. Seems like I'm going to have to hire a attorney to try and get the money that is owed. Spend your money elsewhere not with Fred loya!

Beware!!!!!!This location insurance agents gives out false quotes to make commission and when your…read morebill comes and it is not the amount the agent will simply tell you that because they deal with multiple clients everyday that they do not remember the quote that they gave you. They are very rude and the hispanic ladies there will not help you if you are black and they will play like they are doing their job just to get you out of that office. Simply put.

They are some of the friendliest people you will meet. Always polite and kind. They are so…read moreprofessional and I really appreciate it. Keep it the good work.

I was looking for insurance while I was out of town. I searched on-line and called my local agency…read morethey were so high due to my at fault accidents. I had the car pick out and dealership was just waiting for me to pick it up and to insured the vehicle. On the weekend was out of town and wasn't going to be back till Monday evening right before they close dealership. My husband happen to have his car insured with Amaax and told me they have great car insurance prices, our lovely agent Frances was able to find us a great priced insurance, and send insurance info to the dealership. She is the best and highly recommend her. Will help you find insurance around your budget.

Karla provided excellent customer service this morning. She solved my dilemma in an expedient,…read moreprofessional, friendly manner. They are also in need of friendly, bilingual insurance agents promising to pay top dollar.

Very good customer service with Lizbet Oretgo , she was very helpful!!read more