This review is not for this specific agent, it is for GEICO car insurance Costomer Service for…read moreTowing cars. I had an appointment for today between 7-9 am but nobody came to tow my car and even they didn't give me a call. At 9:30 I reported this, I was told that they come in 9 min, but nobody came.I called again at 10:30 was on hold and talk to them for almost 15 min and my call disconnected. I called again and explain from the beginning for another insurance expert, again for 20-30 min talking and holding but disconnected again. Called them again and explained everything from the beginning for 4th insurance expert which took 33 min and finally she said my appointment is cancelled with no reason and she gave me a new appointment!! Zero star for GEICO car insurance services.

They were very unprofessional over the phone. I spoke to two different people, and neither one of…read morethem explained the policies to me. Eric Mays spelled my name wrong when I spelled it out for him. He didn't explain anything to me, but I called another location and they were much better.

I haven't had to make a claim, so cannot speak to that side of things. The office in general gets a…read more"B" for Customer Service. But, a big shout out to Demarcus. He gets an "A++". He was polite, empathetic, and helped me reach a deadline that another agent had bailed on ...on a Friday afternoon no less. Then he followed up the following week. Yay for Demarcus!

Can't get a representative. When I finally did they hung up on me. What a waste of time.read more

VETERANS BEWARE OF GEICO!!…read more Today Geico sends a txt saying they're raising my rate from 442.00 a month to 1150.00 per month ( coverage for my wife, son and I on two vehicles- one is paid off, one is financed with GM). I called them and they had my 24 year old college student ( on deans list) as driving with a permit which he has not since he was 19. They updated his info and then it went to 1800.00 a month!! I laughed. I then asked if they remove me from the policy as I am a disabled Veteran and don't drive any longer ( I'm the only one in the family that had several fender benders causing the rate to go up). Get this! The agent says well you will have to surrender your license to the motor vehicle division, then provide proof. He actually said that. Just to entertain his comment and not surrendering my identification to anyone) I said ok I'll do it Monday. He stumbled then said well it won't make a difference in the new rate. Keep in mind my son and wife have never had an accident or moving violation EVER. I do not need to surrender my DL. If they were concerned of me driving and got into an accident it simply wouldn't be covered by them. Period!! What a crock. They claim they support vets. Then I told them we definitely would not be renewing our policy. If I did I won't drive period. ( like I said don't need to drive at all wife can) they said I couldn't do that I said watch me. They said I would have to surrender my drivers license to DMV and provide them a copy of it. I said maybe with Geico but you're on notice I'm shopping this first thing tomorrow and if I have to not drive for a year or so until one of them is over 3 years old so be it. They then said well i let's see what we can do. Raised all the deductibles and bare minimum coverage treating me like it was Christmas said 887.50 a month. I said have a great rest of your day. Any advice here? Obviously going to shop and adjust to whatever. We got a new quote from State Farm for within 50.00 of our policy with Gecko..I didn't spell it wrong there colors change with the climate..

Terrible customer service. Whomever is running this company, needs to move on. the app is…read moreterrible. customer service doesn't answer.

Mayra Magallon thanks for you help. He treated me…read moreexcellently, resolved all my doubts and helped me with the GAP Insurance claim paperwork. A very professional job, with excellent attention. 100% recommended this Agent

Geico has gone completely down the drain recently. Wouldn't give me coverage because the vehicle…read morewas under my wife's name and not mine what a joke.

I highly recommend Insurance Society ! Bianca was profesional, knowledgeable and very helpful with…read moremy auto, Home and flood insurance .She had many different carriers To choose from.She seems to know what she is doing and that made the process go smoothly. They also gave me a decent quote compared to what I had previously! Call her for a quote today @ 832-359-2548 Roxanne Rodriguez

Bianca was super helpful and communicative when she quoted me for home and auto insurance! She made…read morethe process super easy, took the time to answer all of my questions and was able to save me money on both policies. I highly recommend Bianca for your insurance needs!

Arlysse Ibarra is a MOST knowledgable insurance agent. Top of the line, both auto, home, and farm.read more

Scott is the bomb. He took care of me when I thought I couldn't get life insurance. I get my…read morediscounts on home and auto. If rates are whack, he will work hard to do what is a agently possible to reduce them. When I got married at the museum, he did all the work to cover the one night of the wedding in the event my guests knocked over dinosaurs bones!! Lol. When my hubby's car didnt qualify for classic car insurance because it wasn't an American made car, he told the underwriter he was being 'culturally insensitive' bahaha!! After appealing, it's a classic now! Overall, he will most certainly work with you - just communicate with him! He even answers emails on vacation for crying out loud.

I've been with Allstate's Steve Boessling for 15yrs, since 2002. Allstate took me on for home…read moreowner insurance when my previous company (13yrs with USAA), could not work with me on a an issue I was having with the purchase of my new house. I gave Allstate my auto coverage, as well. Steve has always been available to answer any questions about my multiple policies and even some 'what if' policies I ended up not needing. And if he needs to dig a little to show me options on coverage, he does that as well, always time for me! And Steve didn't even wince (although my mom did) when I added my off-road Jeep to my coverage. ;)

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Houston, and we understand the need to help insure what matters most to customers.

Heard great things about how this woman is always trying to help find ways to get you the best…read morecoverage at lower prices, personal and friendly service.... way better than Geico

From the owner: At Linda Tuck State Farm, we specialize in helping you achieve your dreams by providing solutions…read morefor your long-term financial security. With over 40 years of professional experience, Linda Tuck and her dedicated team offer a wide range of insurance options including Auto, Home, Renters, Condominium, Life, Health, and Business Insurance. Committed to integrity and exceptional customer service, we always put your needs first to ensure you have the protection and peace of mind you deserve.