The girls are very friendly and super helpful. They answered all of our questions and concerns I…read morehad. Good environment overall.

Amazing staff was able to set my sons disability account when US bank could not because they had…read morebarely any knowledge how to and were uncomfortable doing so. Highly recommended!

At 737 rio rancho rd in Pomona, I was early to the first appointment i had with Elizabeth I waited…read moreabout an hour until Elizabeth was done with the person she took in. My second appointment I came 4 minutes earlier but she was with another person, and I waited 40 minutes for elizabeth to finish talking with the other person. They were just conversating. Don't make your appointment with Elizabeth she takes forever it's a waste of time and day. She doesn't have a deadline for the previous person there's no urgency or anything if u have a appointment

I went to get a personal loan out. Ruby made the processes go by easy and smoothly. She breaks down…read moreall terms and conditions as well as clarifying all questions and concerns. She was such a sweetheart, glad Oportun hires employees that care about going above and beyond for them.

I been paying my bills here for the Pass 8 years and they use to be friendly, but now they hired a…read morenew young girl, OMG! you can see in her face she hates her job and maybe her life, she is very fast but with a very mind attitude, she don't even say hi. It's like give me the money an leave.

Very sad and discouraged that I can never find this branch open when I'm off work at 5pm. And they…read moredon't even open on Saturday anymore. I have such a hard time making depositsand have incured overdraft fees and declined tansactions numerous times. Why? Because I go to a near by credit union tfcu atm inside Stater Bros market and it takes untill after Tuesday for my money to be available since I only get $100 that Friday and $100 the following Monday and you can't oay bills or have your money available. Yes I know their is direct deposit but not my company to credit unions. So now me and my husband are seriously thinking on closing our 4 accounts and taking our money and business elseworth. O and I forgot to mention that I have been without bank statements for over a year! They have my correct address on file but some how that man ( an older Hispanic gentleman) made a mistake with my account again. He once promised to call me and confirm when my money was in the correct account after his mistake and sadly I never heard from him I was pretty patient with him that time but if I ever make it there again I think he will hear from me.

The employees at all SFFCU that I have been to always are helpful and make you feel welcome. I know…read morethat when I arrive that I feel comfortable to know I will receive assistance immediately and not wait in long lines.

From the owner: We’re located on the Cal Poly Pomona campus, inside the Bronco Bookstore on the 2nd floor. Visitor…read moreparking is available in Lot G and requires a parking permit which can be purchased with a card at the kiosk in the lot.

Glad I'm not the only one here after reading some of these reviews. I came here 3 times and my last…read moretime, was trash. So I'm only putting 2 stars. I came here few days ago again, to ask questions about my account since I was being denied online for something. I had just gotten off work and wanted to swing by in person to ask about something really quick and get some details. I got here, and At first I was greeted right away and got helped pretty quick. The teller that helped me, I tried to break the ice and say I liked her name, her reaction wasn't what I expected. Trash I guess but whatever. We sat down and I waited a bit for her to say "what can I do for you?" Instead she just typing away on her computer n it was awkward silence after the compliment on her name. Whatever so I jump right in and tell her what I needed. She didn't even ask for my stuff or even in a polite way so I'm just taking initiative here at this point . Trash lol Like bxtch, do your job or have better customer service. Jesus. So I ask her questions about my account n she tells me this that and the third but I haven't spoken to anyone about my account for years and haven't really used it that much and she tells me there's something on there and a restriction and I'm telling her I don't remember this stuff and she proceeds to give me attitude. And I catch it. And I'm trying to be nice but I'm just confused and she throws attitude at me again. Like okay, you're saying this but defending that. There's no need to be a bxtch about the situation. Idk. I hated her customer service and she would've gotten slapped if it were any other day. Cuz I just came to ask a question really quick and go home I was tired. Her name is Corazon. Don't get helped by her. She has terrible customer service and a bad axx attitude. Never coming here again. Frank though! Frank was nice and the Security guard. Overall clean place, got helped fast but Corazon ruined it for me and almost got bxtch slapped. I left mad like wtf Idc if your day was busy with customers, I was being extremely nice and understanding that your day was busy and wasn't coming at you, bxtch. I was simply asking questions and stating I don't remember things. Watch your attitude because one day you will find THE RIGHT ONE to smack that attitude right out of you. Idgaf if my name showing too. Yup. That's me. Hi, fix your attitude cuz it's ugly. And you're ugly. K. Bye!

At this branch I have never had to wait like at b of a. The staff is very friendly. And the…read moreretirement rep is super nice and follows through. I'm glad I left the other bank I was with many years.

Came here in a Monday at 1pm to take money out of my savings account for an upcoming trip. Two…read moretellers working. One other worker on the floor. Seemed pretty dead. Line went normal pace. About 15 minute wait with 3 people helped before me. Didn't have any issues for what I needed.

Called this place 4 times to ask a question and couldn't get a hold of nobody. Ridiculous!read more

I really enjoyed the the banking services past and present. I was ashamed the security was…read moreconsertrading on his pho

28 mins is not an an acceptable amount of time too wait for a teller when there are three other…read morepeople within the building not assisting others. I try to go to every any other branch even sometimes I drive miles out of my way not to have to go to this branch and you should too.

I took my friend here to cash her check. Many other places said they didn't have the capabilities…read moreto do so. But here, they did! The cashier inside was really nice. They are open Monday thru Friday 9 am to 6 pm and Saturdays 9 am to 4 pm. Closed Sundays! Thank you for making my friend happy! We will definitely refer our friends here if needed!

Thank you yahaira for helping me out! Very professional and polite ! She was able to help me get on…read moredirect deposit and put me on the flare account she made sure it was the right account for me!

I have had an account here since I was a kid. I really love the staff here. I can't ever see myself…read moreclosing my accounts here. It's never busy here and they are always so helpful and sweet. Ms.Adeline worked here many years and when I was a teen she always used to give me little tips about money. I went one day after moving away for a few years only to find out that she retired. My heart was broken. I would have loved to hug her and say goodbye. She was the best and so sweet. The 2020 staff are great too. Keep up the good work guys. Happy Holidays to a great team !

I recently became a member at this cu due to a very good recommendation. I am financing my auto…read moreloan with them since they offer low rates. Flora helped with with the entire process and let me tell you, she is good at what she does. She is funny too. From the time I came into the branch until I left, I knew I made the right decision to bank here. I am looking forward to doing my business here.