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    Prospera cash services

    2.0 (2 reviews)

    Services - Prospera cash services

    Personal banking

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    Wells Fargo Bank - NONE of their ATM card less readers work, it is so inconvenient and pointless.

    Wells Fargo Bank

    (61 reviews)

    The service is nice here, but the wait times are HORRENDOUS. No matter what time of day I come to…read morethis bank, the lines are always ridiculous, and the mood runs from tense to impatient to downright furious. The ATM's are usually free, but if you have any other kind of business to conduct, I highly suggest going to another bank; especially if you're on a tight schedule. Exchanging foreign currency alone took me 3 weeks to complete at this bank, due to all the confusion, and I only came here because it's the closest bank to my house. But again, the service is super nice, so if you enjoy chewing the fat with your local banker, feel free to stroll on in.

    This location's staff are helpful but recently I've had a number of experiences that have…read moreultimately left me dissatisfied and extremely disappointed in Wells Fargo's services. For starters, months ago I visited the outdoor ATM and the security guard (whom I have addressed on numerous occasions before this incident) came out and asked me what I was doing. She said, "There are people waiting in their cars for the ATM but they are scared because of you." To which I replied, "Is that something they told you because my intention isn't to intimidate anyone?" To which she replied, "I don't have to ask I know." At which point, I told her I didn't understand why their fear was my problem. I've banked with Wells Fargo for years and needed to access my bank app to verify the money I had transferred had successfully gone through." She urged me to move on. I told her I did not appreciate that as a long time customer. (Especially after all the times I had respectfully addressed the security guard when I visited the inside of the banking facility) Thereafter, I successfully changed my name and followed through with the process at the social security office and DMV to access my new SSC and ID in an effort to update my records at Wells Fargo. While the staff was kind enough to squeeze in my appointment, the Banking Agent did not order my new card, requesting that I follow through with the process on my app. I did. But the card never got mailed to my home. I checked many times over the last month. So I recently ordered a new replacement and Wells Fargo changed my card number. I understand why the was change was performed but I am disappointed at how time consuming this whole process has been. I did also process a name change with Navy Federal on the same day and their Banking Agent printed a new card out with my updated records the same day. I love banking with Wells Fargo but all of this is frustrating. Being treated like some kind of criminal at my local bank by a security guard I've always respected was an isolating and uncomfortable experience to say the least and the elongation of my name change process has been incredibly annoying. I hope I will receive my latest card order in the mail more promptly this time. Since it is not the first time Wells Fargo has lost my card in the mail. I strongly advise this location to follow up with their security guard's training and customer handling because I was made to feel like I didn't belong at a bank I have been in business with since 2016. Thank you for taking the time to read my feedback.

    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (43 reviews)

    Got an email saying that my order for euros came in by FedEx to the Claremont Bank of America…read moreoffice this morning. During my lunch break, Yessenia helped me at the counter, not only giving me the euros I ordered, but also letting me know about the blue travel credit card offered by Bank of America.. She emailed me the details, which I will consider after reading up on it some more. I appreciate Yessenia's professionalism, kindness, and friendliness. After that, I took a picture of the large spacious area in this branch of Bank of America. It is a great upgrade compared to when I came years ago. It's inviting, with are comfortable chairs and couches to sit on as you wait for your appointment, and there are at least 5 separate offices with frosted over windows for people who want to have a private consultation with one of the bank staff to set up accounts, etc. Two beautiful art pieces on the wall caught my attention. They had descriptions of the artist on the side kind of like you would see in a gallery. It was a nice touch. There are still several blank walls that would be very much spruced up by other visual art. I think art makes corporate places like banks feel less sterile and more human. In any case, fantastic impression of this branch of BOA today. Mostly thanks to Yessenia!

    If I can give 0 star I will give 0 , The manager never…read morehelpful every time I go in this bank ! Slow service , and ask you wait 1 hours

    Prospera cash services - banks - Updated May 2026

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