Been coming here for a couple years now. I usually come here to send money to Mexico when my…read moreparents go! Unfortunately my parents traveled to Mexico due to a family emergency during covid and they needed me to send money so I came today and my service was top notch as always, I was greeted as soon as I walked in the door to my luck nobody else was there so the process was very fast, since my information was already in the system it made it even faster the young lady also updated my info but I was in n out within 5 minutes!

The girls are very friendly and super helpful. They answered all of our questions and concerns I…read morehad. Good environment overall.

Money hungry Selena was very rude. Even after the fact catching her miscounting my money and tried…read morepocketing $100 that is owed to me. Good thing and luckily her coworker was there to help finish this transaction and was able to give me every penny, and had a better attitude, that Selena clearly don't have. People should look out for Selena. Corporate should look into to their employees better.

Great customer service Maria thank you so much! With my loan and helping me everything I come in.read more

One of the best loan places i've ever been. Both of the ladies in the front were such a huge help,…read moreone started me off and the other finished my paperwork. I didn't catch their names (wish I would've) but they worked 6/3/19. Process was super fast even though I had a couple of personal issues. They honestly did their best to help me out. I give them 4 stars due to the area it's in.. BUT custom service, clean location, fast, friendly and good environment. I felt very welcomed seeing them welcome every customer with a huge smile. Thank you girls and thank you OPORTUN! Totally recommend this place if you're in need! It's a great opportunity!

I needed money to get my mother's bathroom fixed. She lives in a fairly older building and needed…read moresome plumbing redone. She has a fixed budget and no other way of getting money so I decided to help her out. However, I didn't have a savings account to help so I looked into payday and title loans. Title loans seemed like they would be more reasonable for me. I walked in and out with money instantly. Her plumbing is fixed and now I am almost done with repaying the loan. Thank you Car Title Loans Ontario.

Amazing customer service they always hope for the smile.. very grateful ....... thank youread more

Amazing went great the you g lady in the front was very beautiful my future wife hahaha but it was…read morequick and easy came and left they definitely helped me with everything..

I've had a great experience with this bank and can confidently recommend it. From the moment I…read moreopened my account, the process was smooth, straightforward, and well-explained. The staff has consistently been professional, patient, and genuinely helpful whenever I've had questions or needed assistance. What really stands out is their customer service. Whether in person, over the phone, or online, they take the time to make sure everything is handled properly and that I feel taken care of. I've never felt rushed or overlooked, which is something that's hard to find these days. Their mobile app and online banking tools are also easy to use and reliable, making it simple to manage my finances on the go. Everything from checking balances to transferring money is quick and hassle-free. Overall, this bank has earned my trust through consistent service, clear communication, and a strong focus on customer satisfaction. I'm very happy banking here and plan to continue for the long term.

I recently joined this bank and overall, I actually like it. The in-person experience has been…read moregreat. the staff inside are friendly, welcoming, and kind. As a new member, that made me feel hopeful about transitioning all of my financial services here. But unfortunately, my experience applying for a loan was incredibly disappointing and left me feeling completely dismissed and underappreciated. I applied for a loan and received a message saying I would be contacted within 1-2 business days. That call never came. I waited, thinking maybe they were just backed up. So I called in and left a voicemail still, no response, no callback, no acknowledgment of any kind. Then out of nowhere, I received a denial with no explanation, no follow-up, no human contact. Just a flat-out decision sent my way like I was invisible. The frustrating part is that when I applied for a credit product earlier which was approved. I was getting nonstop calls and emails. But this time? Silence. It honestly made me feel like I was being ignored, like my application didn't matter, and like I wasn't worth the courtesy of a phone call. Whether I was approved or not isn't even the issue the lack of communication and basic respect is what really got to me. I joined this credit union because I wanted to feel like more than just a number. If I wanted to be treated impersonally and overlooked, I could've stayed with Chase. But I expected more here accountability, care, and follow-through, especially after being told I'd be contacted. Right now, I feel like I've been targeted, ignored, and undervalued as a member. The loan team's lack of follow-through left a really bad taste in my mouth. I hope this feedback is taken seriously because people deserve to be treated like people not just potential loan approvals or denials.

Visited this location 12/2 around 4:30 PM. I mixed up my…read moreappt. date, but this branch was very easy to work with and assisted me. Wait was not too long. Wanted to thank the gentlemen in the front who assisted me during check in, and Aaliyah for making the process super easy. Both very well mannered and sociable!

I typically handle most of my banking online, but I visited the branch in person for a specific…read moreneed. I was assisted by Aaliyah Covarrubias, who was truly one of the best banking representatives I've ever worked with. She was personable, knowledgeable, and efficient, making the entire process smooth and pleasant. Overall, it was an excellent experience, and I genuinely appreciated her outstanding service.

Well, let's see... this arrowhead branch is in a grocery store, but it has an arrowhead ATM outside…read moreof the branch. Every time I have come to this branch the staff have been so polite and very courteous. Customer service goes a long way! Today, I went in the branch to get an auto car lease buy out, Leticia was so nice, she introduced herself and was very knowledgeable with every step. The transition was very smooth and I'm very satisfied. Great job to all the staff, I'm very happy to be an arrowhead member since 2001.

Amazing customer service a great bank very helpful service is awesome normal looking bankread more

Sheila was the best, she helped us with so much for days on end. She gave us so much information…read moreand made sure to get everything completed in such a timely manner. Wish we came to Foothill Credit Union/Sheila sooner.

Im truly so HAPPY with this branch location. Ms Sheila is AWESOME!! She was so very patient with…read moreassisting me with the account and zelle set-up. She was able to find out the problem as to why I couldn't log on to my acct, which took almost 45min. She's Very knowledgeable and professional. Ill definitely be back at this branch when needing assistance. THANKS MS. SHIELA U ROCK!!!!