Kevin was on prompt with pricing (VERY reasonable), on time, courteous and a very clean car. Having…read moretried to get Ubers and taxis out to the suburbs for the airport was frustrating, expensive and I almost missed a flight due to cancellations. Going to use Kevin from now on.

Great service- responsive and flexible. Had to make a change and they accommodated quickly. Will be…read moreusing them again!!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Used Midway O'Hare Livery Service for a recent trip to Florida. They provided our transportation…read moreto and from our home in Sugar Grove to O'Hare. Both drivers were very courteous and a pleasure to deal with. Both arrived on time and the cars were extremely clean and comfortable. We will definitely be using their service again for future trips.

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

Easy to book and Neil made sure we made our flight from O'Hare and texted with the exact door to…read morelook for him for return flight . Will book again in the future.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

My experience is probably between a 3 and a 4. I utilized this service for wedding day…read moretransportation. I discovered the company by reaching out to several vendors on Yelp. For what I was looking for, they offered the best pricing, and I assumed they would know the area as their office was close to our destinations. Over the phone for the booking, I felt like they took a lot of notes for the details/requests. I had a couple of things that did cause some frustration. 1. Multiple charges to my credit card. (They accidentally charged me for each quote instead of the final amount) It took several calls and emails to get them to refund the overcharge payment. 2. Upon booking, I was given one driver's contact information. As I was trying to organize wedding guests, I provided the original driver contact information to guests. A different driver called me the day of the event. It didn't appear that he received all of the notes for the event. As I was in the midst of being busy with wedding prep, my maid of honor took control to get everything/everyone organized . Another positive: The car we booked was the car received. The car was clean, and everyone got to/from the event safely. Driver was friendly.

We used this company Christmas Eve for a lights tour and it was AMAZING! Our driver was Robert and…read morehe mapped out the entire route, gave us an aux cord to play our music and was so nice!! It definitely exceeded our expectations!!

SAFER Friendly Drivers…read moreGood Service Clean Just like family Worth the ride Feel at home

I was very happy with my booking and service through Suburban Rides. I was comparing responses and…read moreprices among a few town car companies and in the end went with SR due to their pricing & service exemplified. On the morning of my very early pick-up, I had scheduled 5am but it ended up being about 5:15 am as the driver had issues finding my office. I ended up walking to the main street to help him in finding me. He played classical music on the way there which in turn made me feel classy. He also chatted quite a bit which I can appreciate most of the time but for whatever reason that morning, I just wanted to kind of zone out in my solitude. Either way, I was pleased for the most part and would book Suburban Rides again for an airport trip.

This is the second time we have used this service and we will keep using them. The bus was…read moreimmaculate and our driver Dante was fabulous. We all had an amazing time!

We had a wonderful experience with Midwest for our daughter's wedding. They provided two coach…read morebuses to shuttle guests between the hotel and venue, and everything ran perfectly. The buses were clean, comfortable, and always on time, which made the evening stress-free for everyone. Mel and Amy, the coordinators we spoke with by phone, were especially helpful--friendly, knowledgeable, and very professional. Their clear communication made planning easy. We highly recommend this company for any event requiring reliable group transportation.

Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel…read moreback to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area.

First time user. Pick up at O'Hare was prompt and efficient. Driver was really pleasant and knew…read moreall of the bad traffic spots to avoid. Trip home was speedy.

Ok, I am not the most organized person in the world. Good thing Dan came to the rescue! I wasn't…read moreexactly sure where we wanted to take pictures when I made the reservation for our wedding 11/19/2016, and he was flexible enough to let us fill that in at a later date. Then two weeks before the wedding, I realized we needed more space, and he was wonderful with helping me make an additional reservation. They were prompt at each pick up and drop off time. Came to my rescue with lots of cold bottled water (super important during a wedding as everyone seems to be dying of thirst), had plenty of beer for the wedding party to party with as we made our way to our destinations, and finally had a red carpet champagne toast that was super cool for pictures. I would definitely recommend them! They made our day fabulous. Thanks for helping us get our party started early!!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.

The dispatch service was fast and efficient, and I received a timely notification with the driver's…read moredetails. The driver arrived 10 minutes early, which was incredibly helpful. no complaints!

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