As someone who never used to travel much, I didn't put a lot of thought to the cabs and (rarely)…read morelimos I'd taken. The really awful or scary experiences would get my attention, and occasionally, I'd notice a cool driver or clean car. Now that I'm traveling more, I'm also using these services more (because driving to the airport is a giant drag). Fortunately, I had ABC Limo recommended to me early on. As cheesy as this may sound, the ride to the airport has gone from a necessary inconvenience to one of the best parts of the trips I take. Seriously. It's not just that the cars are clean or that the drivers are nice. The service is just above & beyond in every way. The cars ARE clean and the drivers ARE nice, certainly. It's easy to make your arrangements, they're always on time, always courteous, and a super great value. The real difference-maker, though, is the personality. Of the company and of all the people. So far, we've had rides from Jay and Brandon. Two of the nicest, coolest guys you could ever meet. I'm not the most social guy at 5:00 in the morning, but I find myself chatting with these dudes for the whole ride. I'm sure if you wanted to be left alone on the trip, they'd happily oblige. But they do a great job of creating an open, comfortable experience that doesn't seem forced at all. We learn a little more about the company each time we use it, and were recently pleased to find out that the owners and employees of ABC really treat each other as family behind the scenes. It's very easy to see how this relationship translates into a consistently enjoyable and impressive experience for their customers. I think, for the most part, livery services are the type of thing you only really notice when they are terrible. The bad experiences, unfortunately, are usually the most memorable. The folks at ABC break this mold and become memorable for all the right reasons. My team and I are suddenly traveling a lot, and calling ABC every time is the easiest decision of all my travel planning. The only hard part is deciding which driver to request. Thanks again, guys! Oh, and if you get Brandon, be sure to ask for a mint!

I needed a ride from Ohare on short notice. My usual company couldn't help so I tried ABC…read moreLimousine. Great service from the start. jay the dispatcher was friendly and helpful. Joyce is the driver that picked me up calling me as I reached the door and picked me up in five minutes. On a Friday afternoon! Great conversation too. I can't recommend them highly enough! 5 stars

Great job! Nice car, prompt and friendly service. Kevin was great and got me to the airport on…read moretime. His communication is fantastic. Very adaptable too. I will use him again!

Highly recommend! We…read moreused their "mini" party bus for a bachelorette party. The van was really nice inside and accommodated our group perfectly. Driver was super friendly and prompt.

My work crew needed a party bus to get from Aurora to Chicago…read more One of my coworkers had used this company before for a wedding. She highly recommended we use them for our outing. I have no complaints. Communication was fast, efficient and professional. Contract, receipt and all communication was emailed promptly. Pricing was fair and our driver was great. Got us to our destination safely and quickly. Pick up was easy and on time. He even gave us his number to call if we were ready to leave earlier than the scheduled time. Highly recommended and will definitely use again.

Timely airport service .NIce Stretch Limousine- Andrew the driver was amazing we will use againread more

My experience is probably between a 3 and a 4. I utilized this service for wedding day…read moretransportation. I discovered the company by reaching out to several vendors on Yelp. For what I was looking for, they offered the best pricing, and I assumed they would know the area as their office was close to our destinations. Over the phone for the booking, I felt like they took a lot of notes for the details/requests. I had a couple of things that did cause some frustration. 1. Multiple charges to my credit card. (They accidentally charged me for each quote instead of the final amount) It took several calls and emails to get them to refund the overcharge payment. 2. Upon booking, I was given one driver's contact information. As I was trying to organize wedding guests, I provided the original driver contact information to guests. A different driver called me the day of the event. It didn't appear that he received all of the notes for the event. As I was in the midst of being busy with wedding prep, my maid of honor took control to get everything/everyone organized . Another positive: The car we booked was the car received. The car was clean, and everyone got to/from the event safely. Driver was friendly.

Was all set up to have a good weekend kick off with a sweet limo ride to a concert until the limo…read morearrived...1 hour late. That was only the beginning. When the driver arrived with the limo he was extremely demanding, under dressed (flip flops, jean shorts, t-shirt) and the car felt and looked like it was from the 80's. We had to bring our own cd's (no aux, no Bluetooth) and the sound system was average at best. We offered to pay the driver to stay at the concert so we could have a parking spot but he declined and said he had another job to get to in between dropping us off and picking us up. I found that hard to believe since he was an hour late for us and that would mean he is an hour late for his next ride. However, we went to the concert and had fun. After the concert, like any concert, it is hard to get out and find your ride. We called to try and coordinate with him and it was extremely frustrating. At one point he was yelling at my friend on the phone. At this point I wanted this nightmare to end, but I was too quick to think that. When we arrived home, the driver was extremely rude about a tip and the bag of garbage we had accumulated. We had bagged it up and had it in our hand to take with us while he was making comments under his breath about the car being a mess. At this point the night was pretty much ruined and I just wanted the driver to leave. I will never use this company again and recommend that anyone else stay away from them as well.

Terrible! Used them for service from Huntley to the Chicago Symphony. The Itinerary was: Home to…read moredinner, dinner to show, show to home. The driver Joe was courteous and on time picking us up. When I sent him a text to pick us up from dinner to go to the show, I got no reply. Five calls to his cell got no answer. I sent him a text that read "Taking a cab to the Symphony, where the hell are you?". While at the Symphony, I received a text that read "Sorry I fell asleep and didn't hear the phone ring. I will be there on time to pick you up from the Symphony." I said "ok". We did get picked up, on time from the show. Upon arrival at home, I paid the service, and even gave a moderate tip. The car itself was 'ok', I think I was in the same car twenty years ago for prom. The rear suspension was blown. That wasn't the end. They charged my card three times for the same amount. Bill, who I talked to on the phone wanted to wait a full day for George's plane to land at 6pm the next day. I told him I wanted it fixed immediately. And the saga continues......

Needed a ride Sunday. Called and went to voice mail. Never heard back from them. This is the second…read moretaxi company I had this sort of experience with, the first being Fox River Taxi. I will need local transportation ~4 days a week for the next 4-5 weeks. They will not be getting my business. And they wonder why Lyft/Uber are taking their business ?

Frank was so kind to pick up my family and I when our car broke down. He shared his passion for his…read morebusiness and quality customer service. The service was stellar and his kindness was much appreciated!

This company is SO incredibly professional, safe, clean, kind & has great communication. I feel…read moreterrible that every time I've called to book it's been super last minute (because I'm not a planner) but they've always made it work. One of the time, I took a bus to the city & got a flat tire-called them & they sent me a car right away. Not only have I booked last minute but I have also added time on etc & they're always so flexible. I say all this for you to just have back story/content... not to recommend doing it :). Their price is so reasonable & it's nice, clean cars. I've had multiple drivers & they are all so wonderful. Thank you so much for the great experience every single time!!!

I was referred to this company by a friend, and I'm really glad I gave them a try. We used Discreet…read morefor drop-off and pick-up at O'Hare, and the entire experience was excellent. Our driver Tamika was professional, the ride was spotless and comfortable, and the communication throughout the process was top-notch. Their pricing was great, and the service couldn't have gone any smoother. If you're looking for a reliable black car service for any trip or occasion, I highly recommend Discreet. Seriously--why are you still reading this? Go book your ride!

the best quality and service always!! On time and polite as can be. Nobody beats this type of…read moretreatment.

always great - have used them for years for all my business trips - always on time - always clean…read morevehicles