Job well done! I wish I could give them more stars!…read more I bought my 21ft pool from Pool Park. I dealt with Jeff from ordering to getting the pool up and running. He is very pleasant and easy to work with. I had an issue with the pressure and he came out and got it running. Jeff even looked at the pool and tightened a couple items on the filter for me. He also gave me some advice on opening and closing up the pool. Jake O. - who delivered the pool and pool parts was very polite. Jake answered all my questions. He stacked the items neatly in our garage. I had a question about the voltage on the pump - he took the pump out of the box to show me what electric I needed for the new pool. Great customer service. I will say that I advise anyone looking to get a pool or to service a pool or just get pool supplies - to go to Park Place. They went above and beyond on customer service. Thank you Jeff and your Pool Park team. Keep up the good job!

I wish I could give them 10 . We bought a home with a pool 18 months ago and they have walked me…read morethrough every step of the way. Mark and Tom are super knowledgeable and ALWAYS take the time to answer my questions thoroughly. Mark has even recommended I buy a few items on Amazon to save a few dollars. I cannot say too many good things about this place. Thank you SO much for all the support. You have my business for years to come.

Just had a GREAT Experience with Nick and Jenson. They not only took care of the multiple areas our…read moreliner came out of the track, they did so with enough efficiency they had time to liner lock all the way around while staying under my expectations on time and cost. Very Happy, Tim

I don't typically write bad reviews, but they have been nothing but bad every time I've used them…read more It took them 1.5 years to get my new pool heater working, they put a new liner in and from the beginning it started to fail, and they had the nerve to charge me to come out to fix it again, and it's only been 2 years since installed! Please call another company! I also agree with the other review about the unprofessionalism of the techs that fix heaters. They smoke, call the manufacturer right away because they have no idea of what they are doing!!

I have been going here for 5 years, I always find what I need at a fair price…read more The owner goes above and beyond to make sure my pool is useable and offers free water testing to boot! I highly recommend checking them out, support local business!

Unbelievably rude!!!! A woman who claims to be the owner showed up to open the store 10 minutes…read morelate, and became unreasonably defensive when I pointed it out. Her exact words to me were, "It's my damn store, and I'll open it whatever time I want". She also reeked of alcohol. Because of her aggressive and threatening manner, I felt unsafe and left without purchasing anything.

DO NOT USE THIS COMPANY!!! Had multiple problems with Phil's…read moreinstall. We had upgraded to wire cables and paid more for it versus the rope system. Cables never worked and he said he never installed them before. Then switched to rope cables without any money back or even an apology. Had multiple problems with getting Phil to call back, help when our brand new cover had multiple problems and wasn't working correct. It gets worse! Then we had a lein put on our brand new house because Phil's guy put a Lein on it because he didn't get paid. Which we did pay but Phil obviously wasn't paying his guy and that is who our contract was with is Phil. Still to this day $12,000 cover doesn't open or close correctly. Phil also would just walk right into our house with his shoes on like he owned the place. Very rude and disrespectful. Then Phil sells- to Bill Lemke. Another person hard to get an hold of, doesn't return calls and forgets who his clients are to open and close pools. Has NOT been helpful at all. Bill promises to come out and then never does or shows up a week later with no insight to what's going on! We are still waiting 3 years to get our light fixed on our pool. We stopped using this company after all this and now we use Swimming Pools Services LLC and have had no issues at all with the service. DO NOT USE Premier Pools

I can't say enough good things about Phil and Premier Pools. I have had constant issues with a…read morerecently built pool and Phil has willingly jumped in to help me resolve issues of replacing failed equipment and most importantly troubleshooting leaks that have been a constant issue since the pool was built less than 4-years ago by another local pool builder. The original pool builder was slow to respond, did not prioritize fixing a pool they built and basically left us hanging. Phil has been extremely responsive, professional, has deep expertise, helps to educate us on what is going on and committed to seeing that the job is done right. I give him the strongest recommendation possible!

Completely unprofessional company. No communication and when they say they're going to come, they…read moredon't show up. Not even a call. They're also extremely hard to get a hold of and don't call back. RUN. Go somewhere else where they appreciate you r business. I've dealt with Brian and team.

Had trouble with my SPA. Called OASIS Pool and Spa, talked to Brian. He asked all the right…read morequestions.. Brian came to my home, diagnosed the issue, and reprogrammed the pump via the keypad. Other SPA repair businesses started by telling how much they charge to go to my house without knowing the problem I was having.

Highly recommend RJS. Dan just finished inspecting my hot tub, which was installed in a home we…read morerecently purchased. I learned so much in that short time from him! He explained the equipment, maintenance and chemical options, and showed me how to drain and clean it. He was professional, knowledgeable, and thorough. A lifesaver!

Highly recommend! Very helpful, friendly and professional! Explained everything in detail.read more

This company seems to have gone out of business in one year. No calls returned this spring. I…read morefound out from another company that when they changed my filter sand last year they used playground sand, not filter sand, which messed up my filtration system badly. Also installed a new filter pump that wasn't needed -- the problem is an air leak somewhere -- and were not even able to do that correctly until after many visits. I feel like I should get my money refunded on poorly performed work and replacement of a perfectly good pump but there's no one to deal with any more.

After failing to find a reliable pool service, I finally found one. Needed a pool installed. Had 2…read moreother companies commit to the job. Neither one completed the job, bailed and never returned my calls. The crew at pools and liners plus saved the day. Not only did they take over the job without hesitation, but they also completed the job in record time and during a record natural disaster on top of it! Dian and his crew are the best. The communication is top notch. I felt like I was their only customer during the job as they kept in constant communication during the entire job. I have no negative feedback at all. Thank you again for a flawless job and look forward to doing business in the future!!

Paradise pool has been closing and servicing our pool for over twenty five years. It's a family…read moreowned business Jennifer the daughter runs the office and has a vast knowledge of everything from pool chemistry to parts for our classic in ground pool. Ron her dad is the go to guy for everything in the field. So I've had heaters, pumps and liners installed with no problems. Once when the heater went out right before our daughters birthday party in early June Ron made a special trip out even though he was fully booked. I never forgot that. Lastly i recommended Paradise to a friend of mine at work and he told he can't thank me enough. I highly recommend it.

Bought a sand filter for 25K gallon - inground and installation and some plumbing parts that were…read morejust a few bucks for a total of $700! Calling around to other Pool companies , I either didnt get a call back like at Wolf Pools or got a quote of $250(Swimming Pool Services) to $350(A1/New Berlin Pool) more than what I paid with Paradise. I called Paradise on Wednesday and by Friday afternoon the filter was installed. They were nice enough to fit me in on short notice as our previous filter was leaking. Awesome company, and I think I found a new Pool store for any chemicals or service I may need in the future