First time not using fumigation, so will have to wait to see how effective the BORA-CARE treatment is. Reserving one star pending how it holds up. 5 stars for Juan and Oscar. They were both pleasant, professional, tidy and knowledgeable. They also worked efficiently. Job was done in half a day. read more

Showed up on time and did a great job patching the holes, you can't even tell where they drilled.

Accuracy Plus is full of skilled, professional and experienced technicians with great customer service. I had hordes of ants coming in from everywhere; Joe an experienced inspector from Accuracy Plus came in and showed me his procedure as he took care not only of the ants, but also any other insects that might be a problem for the rest of the summer. This was very convenient and made a big difference. No ants were found in my house after he completed his treatment. Call Accuracy Plus, they will get it done! read more

Accuracy Plus surprised me with how professional and neat they were in doing both subterranium and dry rot termite control. Juan and Jose were NEAT...and that is something in today's workforce. They were courteous at all times, took into consideration the issues regarding my birds and dogs, and never left anything carelessly open. They even discovered the leak in my plumbing that had caused a problem! I cannot recommend this company any higher. I am a VERY happy customer and will use them for a maintenance contract without hesitation. The CEO came to my house to do the initial estimate and discussed my options without being condescending or mansplaning to me. Every part of my home we discussed needed treatment was relayed to his team and performed without my having to oversee every move. Again, a great company to work with and recommend them without hesitation. Larrian Gillespie read more

Spoke to the Brea Chamber of Commerce. They stated that the owner John had passed away late 2018 or early 2019. We have also tried to contact the business and haven't been able to reach anyone. read more

I Have used Accuracy Plus for years. I had a bird mite infestation that they were able to clear. They also were proactive and advised me to install bird barriers to prevent future infestations. Now, I use them several times a year to keep not only the bird mites away but all bugs out of my house. It was a nightmare finding these mites in our mattress at night but, now thanks to Accuracy Plus, I can rest assured that all is good! I highly recommend them. read more

I'm reading harsh reviews below, but my experience so far has been very good and professional. A gentleman named Joe Orcales showed up at my place. He did a thorough inspection of the premises (for termites). He suggested two treatment options. He patiently answered all my questions (and I tend to have a lot). He then gave me a quote on site, and it was very competitive. A few weeks later, they came back to inspect other units in the HOA. All the inspections were free. We elected to go forward. On the day of, the crew showed up on time. The work took longer than they thought, so they had to return the next day. No problem; all the work was done outside anyway. Here's the nice bonus, though. I ended up doing some work in my unit. This meant that whatever section of they wall they previously treated had to be removed and replaced with new material. In other words, it wouldn't repel termites anymore. I called Accuracy Plus and John (the CEO) accepted to send someone back to treat the section for free. And that was done on a very short notice (less than a day). So we will see if the tech shows up tomorrow at the agreed upon time, but great service so far. ================== A technician named Jose stopped by on time (a little early even). Nicest guys ever. He sprayed the studs thoroughly and then he left. Great experience. read more

This company and their product is excellent. Not only was it fast and easy to apply, the fact that we and our dogs could safely stay home during the process is great. John gave me the estimate. He could do more than the other companies I had talked to. I had some wood damage in my house framing. He said it was no problem while other places seemed like it was too much for them. The price was well within my budget. The next day, Jarrett and Jacob showed up on time and with a great attitude for a Saturday. They did everything promised and did it right. We really like this product and we are happy that we found Accuracy Plus. They make the entire process of termite control and repair much less stressful! You will be very happy Too! read more

Unbelievable! We were so worried because we found live termites when we removed our flooring. When we spoke to John from Accuracy Plus, our worries are gone right away. There are a lot of pest control companies out there but it seems to us that on the list of numbers that we google, it looks like this company is highlighted in our eyes. Thank God he gave us the most reliable and very nice person John that took care of our problem right away. I will definetly recommend this company. You only want a trusted and honest company. That is all you need. Accuracy Plus can give you all that. I also want to mention Jose/Pepe for doing such a wonderful job. He is so nice and polite. Kudos to you guys! read more

Great experience with these guys :) very pleased. The inspector was great (Patrick). He explained everything I needed to know about the different types of termites and then explained the different options. I liked him too cuz he doesn't pressure like the other guys. He was very thorough and polite. He explained that everyone got the gas at the same price and so pricing should be comparable to each other. If there was too much of a discrepancy, the companies were either over-charging or not using enough gas as they should be. I went with these guys cuz they made me feel the most comfortable. Polite, professional and got the job done in less time than estimated. The property was cleaned up after the job was completed too! Didn't leave a mess. I would highly recommend this company. read more

My aunty had a termite infestation in her home so I recommended Accuracy Plus! They arrived on time and fixed the problem right away. Be sure to ask for John, he's the guy to call! read more

John Claypool and his team were fantastic, they went above and beyond to make sure that they treated every aspect of my home including underneath my house, in both of my attics and along the whole perimeter. They also patched and painted everything, replaced my damaged eaves, and literally made the treatment invisible as if it were never treated. We were home the whole treatment we didn't have to evacuate for 3 days like Terminix wanted us to do and they were half the price and gave us a 2 year warranty. read more

I used accuracy plus termite and was very happy with the job. I chose to do the drilling verses the fumigation and it was a tough decision. However since I didn't want the gas and wasn't thrilled with having to vacate the home I chose this method. John was very professional and knowledgeable. He gave me a three year warranty against drywood and subterranean termites. read more

I had an estimate done and it was suggested that I get the Green Treatment. It all looked good on paper. We even called their reference list, which by the way was a little out of date, and got one good response. John Claypool, the owner, was very pleasant. We thought, this is the place to go! We thought since they would be drilling many holes into our house to give this treatment, that we should also insulate at the same time. He said they would do that. Well he never came back with an answer, but didn't fail to provide an estimate for what HEwanted to do. It is almost a month later. If he doesn't respond when he is looking for clients, do you think he will honor your concerns after you hire him? I DON'T THINK SO. Oh, by the way, before leaving me after the estimate (and before the work was done) he asked me to give him a 5 star review on yelp. Here is the e-mail I sent to him informing him why we would not go with his company: John Claypool, We have called on two occasions to get an answer to a question regarding the addition of insulation to the termite treatment. Neither time has this called been returned. I have looked at your website regarding the borax treatment thinking it would be the way to go since you and your video say such wonderful things about it, yet in your contract that I just downloaded this is what it says: "Local treatment is not intended to be an entire structure treatment method. If infestations of wood-destroying pests extend or exist beyond the area(s)of local treatment, they may not be exterminated." Primary method (ie. fumigation or heat method) is recommended in situations where termites appear to be leading into inaccessible areas. Accuracy Plus will not take responsibility for fumigation if owner of property or agent chooses to treat the property with this local treatment method considered substandard and secondary. When local treatment is completed by Accuracy Plus only areas found and treated on initial completion date are covered under the initial warranty period which expires (1 year unless stipulated otherwise in contract or authorization) or escrow closes and new buyer takes ownership current owner will have to pay or incur the cost of fumigation if fumigating is deemed necessary anytime after initial completion date.Accuracy Plus will not be responsible for any termite damage located in inaccessible areas nor any dry rot located in these areas. Since your have been non-responsive BEFORE we decided to engage your company for termite treatment AND the treatment sold to us verbally is substandard, then I have no option, but to find someone else to treat our house. Sincerely, Sylvia R. Recker P.S. Your company looked good on paper, but there was no follow-up. read more

Superlative customer service! John, the CEO will give you personal time and attention and walk/talk you through your needs and solutions. Whether it be subterranean, swarms, previous damage or trouble in the making, Accuracy will accurately assess and resolve your termite and pest issues! My bed ridden Mom, dog, cat and bird all went through our regular daily routine and within a few hours two people quickly treated our whole house, attic and garage for termites that were present as well as alleviating what may be future bug issues. Accuracy personnel have the equipment, clothing and expert knowledge to be in and out in a flash. Financial investment was well worth it and the warranty policy is the best I found! Poof, problem solved! read more

Couldn't be more satisfied! Joe was very attentive through the phone and scheduled for inspection right away. I recommend to all that have pest problems in their homes and ask for Joe! I'm a very happy customer and even now, no signs of our previous pest problems! :) read more

I have used accuracy plus since 2007 and have had no problems. Good service, fair prices. BUT this year they have been completely unreachable. Tried all the phone numbers, sent emails, no responses at all. Could not get thru on any of the phone numbers. After over a month I found Pacific Coast Termite in Orange. They do not require tenting the way Western does for all new customers. I guess Accuracy is out of business? read more

These guys did the termite inspection for our escrow noting only small and old termite damage in the report. Less than a year later we notice termite droppings coming out of our hardwood floor. The warranty on the report says it is good for a year but after calling they told us the warranty only covers any repairs they made and not the inspection itself. Convenient for them since an additional termite inspection told us that our house is completely infested and the damage is extensive enough that the termites have been there for a number of years. I think these guys mainly do quick cover up jobs for real estate agents. Don't trust them because they don't stand behind their guarantee. read more

Yep, horrible experience. They will come inspect your house on the yearly contract and tell you everything looks great. Then you hire a company that is actually good and that company will tell you that Accuracy Plus doesnt follow regulations or best practices. Just really an all out bad experience, from the tenting company they sub contracted that drilled holes in my window frames (so that they could place screws in them to prevent the windows from being opened while the tent was in place instead of using cut blocks of wood or another non destructive method to keep windows open), so their refusal to deal with the damage done by this sub contractor, to the ineffective and faulty assessment of termite damage, infestation, etc. every year they come out, so the inexperienced technicians they sent out to apply Bora-Care resulting in my entire metal shop setup in my garage getting coated in a layer of sticky and rust causing residue, to calling the main line and getting a "This mailbox is full, sorry, click" message on more than one occasion. I found them on Angie's list with a very high rating, which clearly makes Angies list worth its weight in helium. read more

We had some issues in our patio and saw termite droppings under the patio cover. We were told by another company that they had to remove and replace the entire patio cover, which was BIG BUCK$$! Accuracy Plus was recommended to us by a neighbor and we gave them a call to get a second opinion. The staff at their call center were very friendly and helpful with setting up an appointment. I am a busy guy so I am rarely at home. The technicians called me with a 30 minutes heads up, which I requested. No 2-3 hour window of time, where you are stock waiting for techs at all. The techs were very nice and friendly, spoke English, and knew exactly what they were doing. They were in and out of the place pretty quick and didn't try to sell me something I didn't need. They treated the patio cover and saved me a lot of money! it's been about a year now and I have not seen any more termite droppings since then. I am happy to recommend Accuracy Plus to anyone I know and care for. I work and live in Brea, so I always support local businesses. Thanks again for a great job. read more

We used Accuracy Plus recently for both termite infestation and wood for problems. John Claypool came out to our house, and offered a unique and noninvasive way to treat our termite damage. His company was very accessible, and easy to do business with. Thank you John for fixing our termite problem! read more

Called on October 14, 2015 and made an inspection appointment for 12-2pm on October 16, 2015. Verified with the office at 10:34am on October 16, 2015 and the office confirmed the appointment would be good.At 12:00pm, a guy named John called from this company and said he couldn't come for the inspection. Very unprofessional. Avoid if you can. read more

Joe Orcales did a great job. Very professional and helpful, got rid of the mice in my store and no issues so far. I would totally recommend him. read more

I had two different services done by these folks. I had rodents and termites. Joe came out promptly and professionally and took care of the rodent problem. Another guy helped us with the termites. They couldn't have been any easier to work with. I have already recommended them to a friend. Ralph Kent Wilson read more

We had rats in the attic several years ago. We called other reputed exterminators. They could not figure out how the rats got in. Our house was new, and the vents, etc. were all sealed. We call ed Accuracy Plus at last. Joe went through the attic thoroughly and found holes in the plywood base of the roof, which had been there since the construction of the house. Our roof tiles are mission style, curved. So the rats would get under the top of the tile, through the holes and bing! A nice warm home for them in the attic. Joe closed the holes, not an easy task, then set the traps. His next visit was to remove a trapped rat, and on the third visit, he cleaned everything out and disinfected. Just before his third visit we told him about the bee hive in the block wall on the edge of our property - on a slope! - and he said no problem. Took care of it. We are in the 30-day guarantee period. No more rats. No more bees. Yay! And because other exterminators in the past could not find the roof holes, we are impressed with Joe's thoroughness. Kudos to Accuracy Plus! Great Pest Control Company! read more

From my first contact person, to the CEO, to the final people who did the work on the house, I was more than satisfied with the professionalism, knowledge, politeness, and courtesy I received with Accuracy Plus. A very people-oriented company that I am pleased to do business with. Had it not been for the scheduler, sorry I don't know her name, to go out of her way to make my appointment when it was convenient for ME, I may not have been exposed to this company. As I am a working lady, most of my appointments need to be scheduled on Saturday. She accommodated me in the small window of time that I had available on Saturday. "What a gal!" John, the CEO, was very knowledgeable in answering all my questions about how they would keep my house free from termites. The two men, sorry I cannot remember their names, who did the work on the house were so polite in entering the house and whenever they spoke to me. I was quite impressed with that. They were conscientious and did the work in an expeditious manner. As I have just had the termite service completed, I cannot comment on whether or not the termites are gone but putting my trust in this type of company, I am sure I won't have any problems. I have also signed up for their quarterly service. read more

I purchased a renewal maintenance contract for termite control at our residence. Approximately two weeks ago (early September 2011) (and within the warranty period of coverage) I discovered the presence of new subterranean termites which had died in a bathroom and notified Accuracy Plus of this problem. Every time I tried to call (at least three attempts) no one answered the phone and I was forced to leave a message. No one called me back, and, because of the urgency of the problem, I was forced to spend an additional $325 for another company to come and do work that was supposed to be covered under my warranty with Accuracy Plus. They (Accuracy Plus) finally got back to me after my new provider had satisfactorily performed the services, and in their ( Accuracy's) own defense attempted to justify their inactivity by telling me that my contract was going to be running out soon, anyway. They gave me the impression that they didn't care they breached their agreement with me, and that they didn't want to perform the services at all. Very unprofessional attitude and very bad business practices. Their indifference in my case was not justified after all the money I spent with them. Really low class! Find another company that will stand by you and do what it contracts to do. There are many other service providers that are far more reputable. read more

The absolute worst company ever!!!! I was getting bites a few years ago and suspected bed bugs and caught a few in clear packing tape. They came and saw the samples, did and inspection and confirmed I had bed bugs. I signed a contract that guaranteed that the treatment would be repeated if all pests were not eliminated and paid $1,600 for a Vikane treatment. Afterwards I was having bites again and found the bugs again. They completely blew me off and said the treatment was for termites only. When I asked to speak to the person who signed me up, they told me he was no longer with the company. I then found out they had contracted out the service, contacted that company and they repeated the treatment. i then had to placed checked by Isotech's canines and they said the place was clear. Fast forward to this past week, and I got bites and found the bug in a different place. My neighbors were getting bites too. I had Isotech come out and they didn't find bedbugs. I showed the guy my packing tape sample (which was the same as the ones I had found before) and was told they were not bed bugs but carpet beetles! He brought out a jar with actual bed bugs and they were NOT what I had had previously. I already thought this was a terrible company because they didn't keep up their end of the deal, but now I learn that I was completely scammed! STAY FAR AWAY FROM THESE GUYS! read more

I want to share my experience about Accuracy Plus termite company. I live in a 1922 home and I noticed termite droppings ( I have had termites before so know what to look for) . Anyways I called several other companies and received some quotes that were not reasonable pricing based on the job. I was able to get a hold of Accuracy Plus and they were able to get me a quote quickly and with 2 year warranty. The day of the job , 2 young men showed up in the time frame given, the reviewed with me the scope of work again. They were very polite and professional. They had to drill holes in the exterior of the walls to spray termite solution and I was very worried about the holes in my house. But the company not only sprayed for termite they also patched and painted the holes up the same day. I am very pleased with the work that was completed at my house and I highly recommend to anyone who is looking for an ECO friendly way of getting rid of some nasty pests/ insects. A big job was done and it doesn't even look like anyone was here. Thank You. read more

While I don't want to bore you with the details of my experience with this company as it is varied from Sales Manager, technician, receptionist (or lack thereof) and finally another technician inspector!!! Suffice to say I will not renew my maintenance contract with them and would strongly suggest to you to seek out another pest control company!!!!!! Worst maintenance company I have ever had the bad luck to have to deal with................................... read more

I was really happy about the quality of work performed!! Bora Care treatment was recommended we were happy with the procedure getting rid of the termites without the toxins. We also had TAP Insulation installed. Every person we came in contact with from the receptionist to workers and the owner, John gave us great customer service!! We also received a 3 Year warranty on the job. It also helped with our ant problem. We are really pleased with the outcome of the job!! I would highly recommend Accuracy Plus. read more

After calling a few companies to get an idea, I found Accuracy Plus Termite & Pest Control and booked an appointment with a most pleasant and patient lady from the office. John came out and met with me. We are a condo association so of course we had to go through the politics of choosing a company. Accuracy Plus Termite was chosen due to both the professional way that John explained to our board exactly what and why he suggested using the newer drilling and injecting the required chemicals to eradicate our termite infestation for a longer period of time. Also not having the harsh chemicals sprayed in our home through the old way of having everyone move out and tenting the property. The men showed up and without any issues whatsoever completed the job within the time stated. Everything went as smooth as silk! We even had some banking issues with regards to their payment for a couple of days due to our banks error of transferring funds, and they could not be more patient and understanding. I am very comfortable to recommend Accuracy Plus Termite & Pest Control to my own friends and family. read more

Every company I received an estimate from for both my termite and rodent problems referred my home to be fumigated (tented), or offered me what I found through further investigation to use sub-standard pesticides, dangerous pesticides, or even pesticides that would have exasperated the issue by killing the rodents while leaving them to rot in my home. No, and I repeat NO, other company offered me a warranty that was both inclusive of each issue I was dealing with, nor did their warranties come close to the thoroughness and length of time that Accuracy Plus' warranties covered. Their inspectors were the most thorough, knowledgeable, and, MOST importantly, easy enough to examine as the most honest of all the other companies especially, and most ironically, the larger and most well known ones. Their technicians were timely, professional, and most expedient in their work answering every question posed to them with answers that I found to be easy to understand as well as easy to investigate upon the conclusion of their work by referring to answers I would later find on professional pest control websites to be accurate and true. Their company unexageratedly lived up to their name: Accuracy Plus. I would HIGHLY recommend this company to ANYONE seeking pest control, but ESPECIALLY to those seeking most specifically TERMITE control. It has been months since their work has been completed and I haven't had an issue related to pest control ever since. Thank you Accuracy Plus! read more

The service from Accuracy was outstanding. Their staff was knowledgeable, and they provided alternative options for treating our termites. We were impressed that they did not push the more expensive option. The wood repair was done with great attention to detail, and we could not have been happier with our outcome. In addition their front office staff (Gayle especially) were patient and thorough with all my billing questions. We are recommending them to all our friends. read more

these guys are the worst where do i start? 1st off different guy showed up and was 1 hour late then came for wrong service and wasnt qualified for service i needed after talking to john the manager i was assured that all my problems would be solved next time well here i am next time after the 2 hour window came and went i called, supposedly Danette forget to write me down on schedule and after Clayton finished in sherman oaks he was still on his way to sherman oaks ,he would be right over, So if you have unlimited time dont really care about service THESE GUYS ARE FOR YOU otherwise try somebody who does it for a living read more

I knew I had termites for a few years but put off the task of calling a termite company because of all the hassle of having to move out and the cost factors. I called several companies and Accuracy Plus got back to me quickly and with the best quote. John who came to my home to do the inspection knew what he was doing and was able to explain the product they use to kill the termites. I also was very happy to learn that I did not have to tent my house which was a huge relief! The cost was much less than I expected. Within a few days Joe from the company did the treatment on my house and did it in a within about a half a day. He was professional, efficient and explained the process. I am very satisfied with the work Accuracy Plus did to rid my home of termites and I would whole heartedly recommend this company because of their high quality work, fair practices and ability to get the job done quickly. Thank you John and Joe! read more