Honestly one of the worst experience with a trade company I've had recently…read more My wife and I were in the process of buying a home and there was water issues in the crawl space that needed to be remedied before the sale went through, so we called this company to have them waterproof our foundation. After the $13000 bill and "finish" of the project we noticed water still in the crawl space and our back step mysteriously pitched towards the house. We didn't think much of it because we had bigger projects to tackle. Fast forward a few months and it's time to figure out what happened. We call and explain the situation, and somehow it doesn't fall under warranty. They offer to come look at what's going on and potentially have to finish the project, for another $1500 plus $1000 to take out the step. We consider this to be ridiculous and attempt to take the step out ourself (which we do after another week of back breaking work), only to discover that they dug under our step, likely the cause of the collapse and pitch towards the house and only placed 6 inches of barrier without even attaching it to the house. Now after about 5 calls with no contact back I'm for ed to leave this review warning other homeowners from working with this crooked company. PLEASE STAY AWAY.

I cannot stress enough the value of West Michigan Waterproofing's warranty or the amazing customer…read moreservice and the owner Jeramiah's dedication to making sure the customer is happy! 10 years after our system was installed Jeramiah went above and beyond to make sure we are happy! We have in fact used WMW 3 times on 3 different homes and recommended WMW to other friends and clients they always step up to the plate and hit it out of the ballpark! Thanks WMW for taking great care its truly hard to find a company that cares as much as you do!

Remarkably still in business. I guess they sold the company in 2019-2020…read more They still don't honor their warranty; We will apply the money spent on failed system, "Bento Clay," but then they mark-up 200% over their competitors. Just extremely compromised. When we asked to speak to out sales rep who was supposedly a Master Plumber, they said he died of an heroin overdose? Not sure if that's true or not, their business model includes blame a dead guy???

Great service.,Very honest, highly recommended ! Did not need service done ... just a estimate…read more. the rep was very honest ! Thank you!

Highly recommended! John fixed two foundation cracks. He was professional, communicated well, did…read moreexcellent work, and you would never know there were 2 giant holes in our backyard

Had an inspection and quote for foundation repairs in Jackson, Michigan conducted by Adam. He…read morewas prompt, polite, knowledgeable and provided detailed understandable information. I rate him and this business as 5/5 Stars!! I would highly recommend this awesome company!

Salesman Dan and the installation crew get 5 stars all day long. The company really gets a zero! I…read morenever had flooding in my front yard until their system was installed. I thought, no problem they'll take care of it. Well I was wrong, unless I pay another $1800.00 dollars. What an absolute joke. My front yard has never looked so bad in 12 years of living in this house. Thanks for absolutely ruining my yard. Please folks, do yourself a favor and avoid them. I hate that it's the morals of the company and doesn't reflect the workers who are just doing their job.

I have been very ill for a prolonged amount of time. Many doctors visits later, still no answers…read more On July 15 I called my neighbor who does mold mitigation and he came over and told me my crawl space was full of mold. My bedroom is directly over the crawlspace. Maybe that would explain why I felt like I got hit by a truck every morning I would wake up. He recommended Foundation Specialist to install a vapor barrier for me and I called them the same day. Cody from Foundation Specialist came out to he very next day and he gave me a quote. It was several thousand dollars less than what I anticipated. Unfortunately, they could not do the work until August 24. If you've ever encountered mold, once you know you have it, it's a very unsettling feeling. He told me he since it was causing me health issues, he would do his best to get to it on a rainy day since it would only take one day. I moved out of home temporarily and on July 25, Andrew came in and did the mold mitigation. On July 31, I got a call from Jason and he said a crew of guys was looking for some extra hours and could they come the next day and install the vapor barrier? I immediately said yes. This morning 4 young men arrived looking sleepy (as was I) but ready to work. They got right to it. My house is 90 years old and made of solid concrete. It was a space probably no taller than 3 feet. Nick, Drew, Tony and Dame were very efficient and worked well together. They took the time to show me the vapor barrier and dehumidifier and answer questions. I didn't like where the drain hose was so they quickly rerouted it for me. They were friendly and I really appreciated them for coming out in a Saturday. I can't thank them enough. It was not an easy job. Whatever they get paid, it's not enough. Thank you Foundation Specialist for helping an old lady out. You really took a lot of worry from me. Thank you Cody, Jason, Dame, Nick, Tony and Drew for making my job a priority. Will definitely recommend your company.

Really, they couldn't care less if they do the job right the first time - or the second time - or…read morethird. I paid them in full - but for the babysitting I had to do - I should have been compensated. My "project manager" (Brice) who was supposed to manage the job - was a "no-show". I never got a call from him when things went sideways. He never visited the site after selling me the job. In the end - I would use someone else for my next drainage project.

We just purchased a new home and after 2 weeks we were getting water pooling in the unfinished…read more part of our basement. We called a waterproofing company, said "they were the most honest and had the best product". The guy proposed digging around the entire inside of my basement and then putting up a barrier paper. Was going to cost $34,000. However if we would do some advertising they would take it down to $24,000. Thank goodness we did not sign! We called EverDry and Fred came to our home. Did a very thorough inspection, said what the other guy told us did not make sense, that if what he said was true our entire basement would be wet. He said he wouldn't leave until he figured it out. Well after about 10 minutes he found that our water softener had two hoses that are supposed to go in the sump pump and only one was. He fixed it and we have not had any water since. Just goes to show you there still are good people and good companies putting customers first! Thank you Fred and thank you EverDry. J.V. of South Bend, IN

Note to self (Read more reviews) My experience with everdry has been anything but satisfactory…read more Great pre-sale talk and in theory the program sounds doable. In reality, for the salesman who doesn't have to do the actual work, "nothing is impossible". My everdry system was installed in the fall of '22. In '23 they were back out to fix the issue. The issue was, I had the same leak in the same spot as before. After some tweaks to the installed system I felt better. Alas, it was apparently just that '24 being dry enough. A couple more times in '25 they returned for the same leak. And so far in '26 a visit after a Jan, Apr, Jun leak (yep, same one). I did a follow up call this morning as I hadn't received any status/update of the workorder they were going to place on Monday. Today I was told July 23 was next available appt. I told them this was entirely unacceptable and they countered with, if we have an opening we can try to move you up. Just a suggestion from an unsatisfied customer, hire more help. 20K and 3 years of warranty payments to still have the same issue. This warranty with these results seem almost scam-ish. I'm not sure how anyone involved can think this is OK. With the number of failures they have, perhaps less sales and new install teams and more to actually follow behind and continue existing projects to a successful completion. My latest workorder on Monday was to also include some contact from someone in management to discuss "the customers" frustration with their inability to actually keep water outside. I assumed the basic premise of what they do. But so far it feels more like (N)everdry. Some of the work crews have been very solid and I appreciate their efforts. Even though the results haven't been good. Based on my experience, I can't recommend everydry. I'd go as far as to recommend anyone with a water problem shop around. Based on my last 3+ years you almost assuredly could not do worse. If management actually reads these or care to defend/explain what the issue may be, please contact me.

I had a great experience with their company. They were so helpful about the whole foundation repair…read moreprocess and they were prompt and efficient too. I would use them again if needed.

From the owner: Grand Rapids Foundation Repair Pros offer the highest level of foundation repair solutions for…read morehomes and businesses in the Grand Rapids area. We are extremely proud of our experienced crew, industry-leading equipment, and passion for getting the job done right the first time. We offer a complete array of foundation repairs, including basement repair, foundation leak repair, foundation crack repair, crawl space encapsulation, waterproofing and much more.

Great customer service! We had bad flooding in our basement last year and received multiple quotes…read more We decided to go with Professional Basement Services for multiple reasons including their overall honesty and transparency and they did not disappoint. The crew was very knowledgeable and professional. I would recommend them.

BWM basement Waterproofing of Michigan did a good job on my basement wall crack repairs. I shopped…read morearound and believe BWM has one of the best basement systems of Michigan around.

Steve came out to assess water intrusion after another company had blocked in 3 well windows. The…read moreother company declined to remove the wells, or waterproof the exterior. All 3 leaked and flooded our basement after heavy rains. Gold Star dug out the wells, reserved & replaced the gravel, sand, soil, & bark, and used tar & rubber to waterproof the exterior. We had another couple heavy rains, and it kept the water out. This was not an easy job, in confined space, but they were pleasant throughout the job. I am very impressed. Recommend!

Steve came by, gave me a reasonable quote and we scheduled a time to do the repair. He did a great…read morejob of explaining the work, completed the project on budget and left the area around the foundation clean. It's been two years and no water in the basement. I highly recommend Gold Star.

Our basement is great! Salesman was not pushy at all and answered all of our questions. Work was…read moredone in a timely manner. They were very flexible. Also didn't cost an arm and a leg! They were a 1/3 cheaper than everdry!

From the owner: Basement Waterproofing Wall Crack Repairs…read moreFoundation Repairs Fix Wet Basements Crawlspace repair Crawlspace encapsulation Wet Crawlspace