Dealing with caroet now was a very good experience. The…read morefirst call I made they were very professional They followed thru on their quote, timelines & job perfectly. I found their quote to be very competitive & gave them the job. They installed, cleaned & walked me through a QC check perfectly. Job well done from start to finish

Amazing from start to finish James came in and was…read moreincredibly respectful when I asked for him to remove his shoes (we were steaming our floors). He then proceeded to showcase all of our carpet options. He gave us pros/cons, answered all questions, and was very patient. He sent me quotes promptly and gave suggestions that balanced our budget and need. Installation was just as smooth. The crew came in this morning and knocked it out quick. They didn't drag anything across my hardwood, they were mindful with their equipment, and they were very polite. I have never felt so at ease with people in the home. Finally, the work itself was impeccable. They installed, cleaned up, and vacuumed the floor for good measure. Would definitely recommend these guys. Great job!

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

Vintage Floors did my flooring about a month ago and is one of the best services I have ever had…read morethey got it done in 2 days and had amazing service I 100% recommend!

From the moment I entered the doors at Vintage Floors, I received professional and knowledgeable…read moreservice. Gary was delightful to work with. Installation was thorough. Highly recommend this store!

Shortly after our carpet was installed bunching occurred from not being properly stretched. Seams…read morewere also noticeable immediately and the padding doesn't go all the way to the wall or doorways. To date, problems continue despite the company returning twice to address the areas. The owner stated we might have "faulty carpet" which sometimes happens. I contacted the company again to see what they can do since the issues are continuing and received no response. The carpet looks as bad as the 10 year old carpet that was replaced.

I recently had almost all of the flooring in my home replaced. The install was average at best…read more Melissa was awesome. I paid for dustless tile removal which those guys did a great job. I did not however appreciate one of the company men coming by several day later and snooping around my home without announcing himself. He was looking for a lost vacuum. I told him he was welcome to look, which he did, but I didn't have his vacuum. Then for the install crew. Ugh. Keep in mind this all happened between just two guys. To word this as nicely as possible, there is no boundary recognition. At all! It started when I offered them water. They didn't like water. I offered them Gatorade which the first day, they drank 3 to 4 bottles each. They then proceeded to ask me for Gatorade every day after and going so far as to say they "needed it". (I had the distinct feeling they wanted a different type of Gatorade because they asked me numerous times if I liked Gatorade Zero which is what I had.) Not once did I see them bring their own drinks except when they got fast food for lunch. Another day, I saw the one guy was here so I unlocked the door. I hadn't gone 3 feet before I heard the lock click into place. My door has a keypad. The installer had pushed the lock button. It is no where near the handle! They moved my camera modem which I still can't figure out why. It's hidden. They went into my bathroom cabinets (all of them from what I can tell - I know this because the installer told me I could throw away something in one cabinet and an item was used up (then the empty container placed back) in the other.) One asked me what I paid for my new shower. They washed their dirty, caulked hands in my kitchen sink (repeatedly). One asked me if he could buy my grill. Another offered to help me move my bed at any point in the future. And lastly, they sent me for felt pads three different times when, come to find out, they have permission to buy them on the company card! There was one area that was not done well and I asked them to fix it which they did. Every day after, they told me how unlevel my floor was. Well, I didn't build my house so thanks? (I have since found a second area done poorly that I cannot live with...there are a few other areas I'm just gonna deal with.) The most disturbing of all was finding my side garage door unlocked after everything was done. I don't know who unlocked it. But it was unlocked and I never use that door nor should anyone who was here because they wouldn't need to! Basically, I wanted the installers out of my house! The one made me extremely uncomfortable. I did NOT appreciate them snooping in my home/using my things or treating me like their concierge. I have never had an experience like this in my life.

The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

We had a couple of rugs worked on by the team. Felipe was fantastic to deal with and super…read moreaccommodating. Their work product was top notch - two rugs were joined together and the seam was undetectable. Highly recommend!

Beautiful selection with many different styles from a variety of quality companies, all…read moreconveniently located in one place. Oscar was very knowledgeable about the depth of carpets represented by the lines the store carries. He was very helpful in helping me select just the right carpet for my space

We used Floor Barn to install our porcelain tile floor and for carpet on stairs in a house we…read morerecently bought. First off, we didn't buy our tile from them because we found a fantastic deal at Lowe's, but they were willing to install the tile anyways--not every flooring place is willing to do that. Trust me, we shopped around for labor quotes and got told several times that we had to buy the tile from a flooring company or they wouldn't install it. Floor Barn was great and willing to work with us. They didn't have the cheapest quote, but they were local and had great reviews, so we decided to give them a shot. We are so glad we did! Don and the team are all true professionals. Of the four contractors we had working in the house, Floor Barn was the only one that we didn't have a single issue with. They did their work quickly and with high quality workmanship. We were so pleased with the installation that we will definitely use them again! I can't recommend them enough--give them your business!

The Floor Barn does excellent work and provide a top notch customer service! They answered all of…read moremy questions & was flexible with my schedule. Thank you!!

I went to DFW Flooring and met Mike Spitzbeg. He is a nice man who has lots of personality. Mike…read morelistened when I told him what I wanted and he showed me many options. He answered all of my questions. Picking the flooring was painless... I went with tile, new carpeting and new baseboards. The next step was Mike coming to my house and taking measurements and walking through the current flooring. This was a quick process, and he wrote the cost sheet up. In my opinion, the pricing was fair and I paid the required half up front. The job was quoted at 3 days but took more like 11 days. The crew was ran by Terrance Brooks. One thing I will say is important is who is in your home. You will be spending a lot of time with the contractors. Terrance and his crew were punctual and communicated with me well the time they were here. I had a great experience with DFW Flooring and Mike Spitzbeg! They really took the time to listen to my needs and provided a personalized, thoughtful approach. Even though the project took longer than originally estimated, Terrance Brooks and his crew did a great job!! The floors look Amazing and I am happy with my purchase and the experience I had with DFW Flooring.

In addition to being an expert in the flooring industry, Ryan Walker clearly has a servants heart…read more Ryan went above and beyond in assisting me with my commercial project. EXCELLENT service and pricing. Don't go anywhere else!