It would be hard to overstate the importance of moving on, when it's vital. It had to happen…read more The physical process of moving is inherently stressful, and here we are at Estela's. She has been nothing less than professional and eager to help. It's one less thing. Her quote was absolutely affordable, and just took one thing I just couldn't do myself off of my plate. I do wish I'd employed her team's talents while I still live there. I don't know, I exhale looking at the after photos. Recommended.

I have used them for a really long time, they are usually available even in last minute…read more However they have a very weird mentality while they suddenly decide one day to ask you for a more price , and they do it last minute when you really need the cleaning. I tell them its an important day, they show up at the door and ask for more price just before the last minute and putting you into jeopardy Negotiate ahead of time and don't fall for this. Never using them again

I have never hired anyone to clean my home before, and now that I have had the amazing women at LM…read moreSimple&Clean come to my home, I will never look back again. They did such an amazing job cleaning my home. They were so kind and loving and thoughtful. They made everything so beautiful and provided such a lift of stress off my chest. We are an LGBTQIA+ & Neurodivergent home and have disabilities. We did not feel judged for a single second. We cannot wait to have them back again in two weeks. Thank you for our clean home. You cleared our hearts and our spirit!

Fantastic cleaning and great care from the team…read more Communication was quick and smooth he business was super flexible whenever I needed to delay or speed up cleaning.

I had no problems with Austin All Maids. I have used them twice now for move-out cleaning…read moreservices. There was a tiny bit of miscommunication during this previous booking, but I was given a call back in a timely manner and everything was clarified 100%. They seem honest and everyone I spoke with on the phone was polite and understanding. Will continue to use their services.

We have had the same maids for a few years now and was feeling that perhaps they were getting a…read morelittle lazy and we wanted to try a different service to see what's up. The wifey met the three maids, a dude and two dudettes, and didn't get the friendly hello, but they did start on the job at hand. It's always difficult to have strangers in the house, so a friendly hello and perhaps introduction to who they were would of gone a long way. Especially since this was a first time out, it would of been nice if they would of taken a tour of the house and ask what area's needed specific attention, etc. You know, kinda of a "Hey thanks for giving us an opportunity, how can we impress you with our service" thing. Get to know ya before you get mounted...so to speak. The result of the cleaning was ok. And what I mean by that is it wasn't better than what we had been experiencing with our regular crew. The house had been cleaned every two weeks, so it was far from a huge mess, especially since Suzi always needs to clean up a little before the maids arrive. Something which I will never understand. We don't have any animals which includes kids, so it should of been a fairly straight forward job. Our house is approx 1800 Sq Ft for reference purposes. What was curious was the price. On our current arrangement we pay $80 every other week for two folks to come out, no contract, no fuss. With Austin All Maids, it's done by the hour and with three folks the cleaning came to $125. So for $45 more, we got pretty much the same result. We weren't provided an estimate, which would of been nice, but had the result been significantly different, it may have justified the cost. We don't feel like we were taken for a ride or anything, but the cost didn't justify the means. Perhaps if they would of first sent out an individual to do a review of the house and then quote us a price, we could of saved them the time and us $45, since I doubt we would of hired them knowing that going in.

My mom moved to Austin a year ago and I'm not too familiar with the Austin area. Her place was…read morestarting to get cluttered and dirty (she doesn't have time to clean)so I looked for cleaning service that offers green cleaning services. I made an online booking off their website. The cleaning checklist they use is very exhaustive. One of the reasons we picked them instead of another house cleaning company is the infographic showing exactly what gets done each cleaning. It was nice knowing exactly what to expect from the maids. They have a window of arrival, and called in advance to let us know they were running 20 minutes behind from another cleaning. Not a problem at all, and it was professional of them to notify us instead of leaving us wondering. Their window is also 2 hours, which is significantly less than some of the other cleaning services on Yelp that I found. My mom really appreciates that. They did a fantastic job and hit every item on the list. The house looked great and we felt like we got our money's worth. Definitely go with them if you want good customer service and reliable quality.

Great communication throughout the process. I am of notified…read moreof cleaners ETAs when they are updated. Friendly and they listen carefully to my requests and lock up instructions. I've used them a few times and even when there's more to clean than usual they never charge me extra. Every single time they come it looks better than when I moved in. I've been getting discounts by referring friends and I don't normally leave reviews but they truly deserve it.

Happy Houses definitely leaves you happy once all is said and done! I was in the process of moving…read moreout of my apartment, which is always stressful. Happy houses quoted me and gave me the option to pay online. What makes them stand out against the rest is the customer service and flexibility. My move was not going as smoothly as I wanted. I ended up getting really sick (not Covid thankfully). But it left me immobile during the days I was supposed to be packed and out for them to come in and clean. I stayed in contact with the assistant through text and probably changed my date 3 times. They were kind, understanding, and accommodating. The move out clean was perfectly done. It didn't even look like someone lived there it was so clean. I 100% recommend them for all your needs!

Run ... do not walk away from this business. Absolute scam artists. Awful customer service and…read moreeven worse follow through. I wouldn't suggest anybody in my network even call these people for an estimate. The sales rep I originally connected with haggled me over a price. Their pricing structure makes zero sense as likely a ripoff. They were an hour late to the appointment (scheduled a week in advance) so I called to check the arrival status. Dispatch: "Sorry, we are actually going to need to cancel your cleaning appointment." Their manager hid behind the dispatch who was left to deal with my phone call. Happy Houses Cleaning Services, a place with zero accountability and weak leadership.

This business is highly recommended! They did a very last minute turn-around on an airbnb and I am…read morethrilled with their professionalism, communication and cleaning. Their crew did a great job with taking pictures and sending us shots of the place sparkling clean. I will be using them again in the near future!

Great company, very responsive, very professional, great communication, to notch work, dependable…read more They will go above your expectations, very helpful and knowledgeable, to a first time AirBNB host. They even too pictures for me to post online since I had to go out of town. They seem willing to help in anyway possible. Truly a blessing to have found this company.

We have had austins finest clean our 1,000 sqft, two bedroom apartment twice over the past two…read moremonths. After the first cleaning, we were very pleased, and decided to schedule a second cleaning. After returning home from work, excited to walk into a just-cleaned apartment, I was extremely disappointed. - surfaces in both bedrooms had not been dusted/ wiped down (dressers, night stand and desk) - kitchen island was dirty - top of liquor cabinet had not been dusted - coffee table top had not been cleaned - dust and crumbs on the floor were overlooked I called Alexis to talk about what might have happened, and was even more disappointed. She told me that "the dust must have settled" since they had been there hours before, that "sometimes the towels leave lint", and "they don't lift furniture". She assured me that she watched the surfaces get wiped down while I could clearly see that they hadn't been. I was extremely disappointed by the contrived and combative response. I feel completely duped, especially since there are so many competing services at better price points. Attention to detail is paramount in this industry, and apparently austins finest cares as little about the details as they do their customers (see screenshots).

Not impressed. Lacking basic attention to detail and charging wild amounts for services they didn't…read moreeven provide. Charging $130 to clean a 900sqft apartment once a month- not dusting surfaces- huge disappointment. Just don't do it, look elsewhere.

I can't stress how awesome the service I received from them was! These guys showed up on a SUNDAY…read moreat the last minute (same day) to make-ready a condo we were scheduled to move into after we realized the tenants hadn't done a very good job cleaning. When they were done, the place was immaculate. They went above and beyond and far exceeded our expectations. This is not your standard cleaning service; you could tell they really took pride in their work and I appreciate that. They didn't just treat us like a number. They won my continued business. Give them a whirl... great people, great work, you won't regret it. The golden rule of contract-type work is, do what you say you're going to do, when you say you're going to, and you will never lack business. It seems like they understand that. 5 stars.. and I am recommending to my friends, as well as you Yelpers! -Happy customer

I have been using maids in 60 seconds for over a year. It isn't cheap. I paid 368.00 every 2 weeks…read more This past cleaning I had a Brand new make up pallet come up missing along with my paycheck. I contacted Anthony the manager and who I have spoken with the whole year I have used them and he stated he didn't think his cleaners would steal. Instead of saying he would research he said he would no longer be servicing my cleaning any longer. I told him I didn't care about anything except the paycheck that was missing. He won't respond back to any messages now. I have every text from the very 1st time I began service with him and there were other things that had come up missing but we always seemed to resolve. Now I have had to hire an attorney because they won't even credit the 368.67 services they charged or even research the items that were STOLEN from my home. In the mean time he has deleted my log on to prevent further bad reviews. Do not use this company! They have horrible customer service. I tried to contact the customer service directly and they have since deleted my log in's so my reviews won't show on the website. Do not use this company. They are not honest!!! Please think twice!!