Our air conditioner stopped cooling our house on a Friday. We left a voice mail message for Arctic…read moreAir on Friday evening. On Sunday, today, Ed of Arctic Air returned our phone call. I described the problem, noting that the AC circuit breakers had been triggered. After resetting the circuit breakers in the panel in the garage, the air conditioner still failed to provide cold air. Also, the fan in the condenser in the backyard failed to spin. Ed advised that his son, Chris, would service the unit in an hour around 1:00 PM. Chris arrived on time. I walked with him to the condenser in the backyard, and talked about the problem. Within 10 or 15 minutes, he told me about the source of the problem. The speed, with which Chris figured out the problem, really impressed me. The cause was that cable ties, in the condenser, deteriorated due to the exposure to the sun. Wires fell free, which made contact with a metal tube, resulting in arcing. The arcing burned a hole in a pipe, which then released all the Freon in the system. Chris serviced the unit for around an hour and a half. He replaced the damaged wiring harness. He sealed the tube with welding equipment. He loaded the system with Freon. He replaced the flimsy cable ties with something more substantial. He billed us for around $900. The air conditioner now worked, so I was a happy customer!

Ed and Chris are the best! I had no heat in this frigid weather from 1/14-1/22/25 and another…read morecompany (Aire-Serv a/k/a Absolute Air) ditched me. Ed (the owner) sent his son Chris (repairman) and within a couple of hrs. my HVAC unit was fixed and I was warm again!!! By not having to replace my unit, they saved me $7000-$8000! Ed and Chris are honest and they are AWESOME!!!

Terrible service replaced parts not needed. A week and a half and left parts laying around and…read moresaid they don't know what is wrong. And idiots. Had to hire someone else.

Pleasant tech but did not know how to use my doorbell and I was just lucky to hear him knock. Then…read morehe leaves the unit on HEAT at 80. I wondered why it had gotten so uncomfortable back at my end of the house and got a shock when I saw my thermostat.

Coast to Coast was not my lowest estimate but the what I experienced from watching the installation…read moreof units at neighboring homes I had a comfortable feeling from the sales person (Hunter) coming to the house, communication with office, to the instillation process by the two installers () . The installation req

I was banned for life put warranty claim for ac few years ago tech said attic ducts needed to be…read morereplaced I asked if warranty covered it he said he would check with boss. The tech showed up next week with ducts stuff I asked son go out and ask if it was covered they said the needed 1200 bucks money I didn't have the crew left never did I authorized this later I called office to ask simple question and told was banned for life.

We had our semiannual service work done on our AC / heat pump unit. Billie was the technician. He…read morewas very thorough! He saw a wire that was touching a pipe in our exterior unit. He used zip ties to make sure the wire was not touching the pipe because the vibration over years could cause the sheath to wear off the wire resulting in failure. Billie had to climb into the unit to do this. Thanks for the preventive maintenance.

The compressor on our AC would not start. I called another company first and waited 3 days because…read morethey were busy and then found out their service staff was down with COVID-19. My friends said call Seneca. I did and they responded fast and had my problem fixed that very afternoon. They were very thorough and professional. They will be who i call with future needs including a new unit.

I had a problem with one of the Woman who worked at the Crystal River location, I was very unhappy…read moreand I wrote a 2 start review, I called them again today and she apologized which I appreciated and I am changing the review to 5 starts because everybody is entitled to a bad day.

Thoroughly pleased with Bay Area! Steve came out same day when the motor went on our C/A, part was…read morein stock and resolved within 24 hours. Steve was incredibly knowledgeable, professional and courteous. Silver membership is worth every penny. Will definitely be asking for him again when a problem arises. Never feel like we are being given a high pressure sales pitch or sold on what we don't need. Always on time and really appreciate the heads up texts besides emails with a photo of the tech.

I came across Energy Whispers a few years ago, and when it was time to replace my AC unit, Joe was…read morethe only person I even considered. He delivers true quality, his pricing is better than anyone else I compared, and most importantly he genuinely cares about helping people. He always takes the time to explain things clearly and share helpful information. His technicians, Eddy and Jay, were fantastic as well: professional, friendly, and meticulous. They made sure everything was clean and back to normal before they left. I'm truly grateful for their honesty, professionalism, and the peace of mind they've given me. Highly recommend.

Was very helpful and informative on how to maintain my AC unit. Explained everything to meread more

Needed new system and Jonathan and Lynn came out to give me a quote. Very reasonable and install…read morecould be done following week. Would take approx 3-4 hrs total. They pulled permit, scheduled install for today. Said they'd be here between 8-10 am. They were here before 9 and began work right away. Very quick and cleaned up all old materials to haul away. They explained new thermostat use and were always able to answer questions. Thank you Jonathan and Lynn. Great service and good job!

We have used Air Rescue several times and each time they are on time and work us in the day we call…read moreso as not to do without AC or heat.. they are efficient, friendly and professional. Highly recommend this company! Plus very reasonable charges for their completed work.. Call them for your AC needs!