The owner, Giovanni, is absolutely fantastic. He is responsive to both email, phone and text, shows…read moreup when he says he will and does great honest work. The pervious company I engaged with told me not to get a permit and that my life would be easier, that company had also installed my heating unit several years back. Well, fast forward today and I just didn't feel comfortable not using a permit, mostly because of a nosy neighbor. I called Global Heating because I noticed the great reviews on Yelp to explain to Giovanni my situation. He gave me a price range over the phone for the job done right (I sent him some pictures/measurements), with permits everything included and it was around the same price as the other guys (who were clearly taking advantage of me!). When Giovanni showed up, he noticed the heater they put in several years ago was installed incorrectly, he would need to make some changes and bring it up to code... Well guess what, he did not change his price that he gave me on the phone, not even by $1. Great guy, great company, and most importantly someone you can trust. Wish everyone was like Giovanni and Global Heating, as all of us who live in the Bay Area know, that certainly is not the case.

Super friendly and efficient work, will definitely revisit with HVAC issues in the future.read more

I wish I could leave 10 stars for this business. My AC unit has not been working since last year. I…read morecalled Millers to come out to give me a quote on replacing the AC unit as Eagle Air had quoted us at 30k to replace and install a new AC unit. Alan a manager came out to inspect and give us options on how we can proceed in replacing our current AC. He was incredibly well informed and very knowledgable in explaining what our best options were. He called the office on the spot to set up an appointment for a service tech to come out and see if we could first fix the AC before doing a total replacement. Alan offered to bring us a window AC unit due to me being in my late 3rd trimester to make sure I am comfortable in the mean time. Sonny the service tech came out and found the problem with the AC unit in record time! We had a previous company come out and told us it was the compressor and quoted us at 7k to replace. It was in fact the capacitor that was not working. Sonny fixed the issue incredibly fast and now we have perfect working AC just in time for the heatwave. He was extremely professional and helpful in answering all of our questions. 10/10 I could rave all day about how wonderful Alan and Sonny were in helping fix our AC issue in a timely manner with out breaking our wallets with a baby on the way. I will be only using Millers Air for life and will let all my family and friends know this is the only option for AC services they'll ever need. Alan and Sonny I whole heartedly thank you 1000x over for your incredible service and kindness!

After the previous company failed to complete our Furnace repair we asked our SIL for a…read morerecommendation. Miller's AC & Heating was my first call, I requested they repair our Dual Heating System. They had an appointment the very next day. Tony arrived early. He immediately understood the problem with the dual system. He skillfully set it up so it would work while he ordered the part required. He explained everything, was super friendly, quick, and efficient. We are excited to have heat while we wait for our part to arrive and be installed. Toni was a pleasure to work with, and we look forward to a fully functional Heating System. Sonny finished the job today...he was a pleasure to work with. Our builder did not mark any of the components, fortunately he solved the puzzle, and we now have a fully functioning Dual Heating System. I very highly recommend Miller's Air Conditioning & Heating...A++

Vinh was the person who made a house call for me as I was looking to get 2 Nest thermostats…read moreworking. He said if they set it up he would have to bring the devices and it would be costly. Instead he walked me through it free of charge. A few days later my A/C unit failed and it turns out I had a problem with the coil on my upstairs A/C unit. It was likely a long standing problem and the coil needed to be replaced. Pricing was fixed bid and didn't seem unreasonable. They did a great job and would use Vinh and the team again.

Awesome service, called to have new nest thermostats installed and fix our AC which was having…read moreproblems. They showed up within a couple hours, explained everything they did and were very responsive throughout the entire process.

Ulises Renteria was fantastic…read more He arrived right at the start of the estimated appointment time. With his experience in the industry, he was able to ask the important questions which drilled down to the root cause of the issue. My HVAC system worked working after a heat surge. He looked at the unit and replaced circuit board. He also highly advised on adding surge protector to the furnace to protect against future surge events. After replacing board he further diagnosed and found and replaced the damaged single pole contactor. The repair took two separate days due to ordering of equipment, but scheduling was a breeze and he made quick work of replacing necessary parts of the system. It is now back to being operational and cooling. The total cost was about $2.3k, which is on the higher price but reasonable (per online forums) due to model of the unit. He allowed me to split my payment into 2 since I was waiting for a credit card to arrive in mail. Thank you Ulises!

This is for my families home where we care for elderly family, and it's very important to have the…read moreproper company to get the unit fixed. I called after getting an estimate from another company, and wanted to get a second estimate. I thought Moore mechanical might be a reputable company so I called. Spoke with Johnathan who I explained in great detail our families situation and how frustrating things have been. I explained we just want honest and licensed people who are kind and want to do good for their customers... I answered all his questions and he didn't like that I didn't know certain information. He became very combative to me and telling me I didn't need to be upset. He was intentionally making the conversation about him and he was definitely in his feelings. I didn't yell or shout I simply explained I already told you the cordesnsor was on the ground, why are you still asking me if it's on the roof???? His attitude was piss poor and literally the worst customer service experience I've ever had to date. He continued to target my increasing agitation and making it about him. Knowing I was in a vulnerable way when I even called because I explained to him. I would not recommend this company and after seeing all the 1 star reviews I understand. They are taking advantage of people and it shows. How someone could not have compassion on the phone with someone who clearly was expressing despair, is just beyond me. I would not want someone representing my company in this way. I work in commercial real estate and I deal with thousands of vendors. This is just shameful.

Once again, Len arrived promptly and correctly troubleshot the issue with one of our AC units…read more He is an excellent communicator, explaining the issues and the possible solutions. He is professional, thorough, and honest. I've used him in the past and always feel I'm in good hands.

Len is knowledgeable, pleasant and accommodating. We weren't quite sure what was wrong with our…read moregas furnace but the house didn't seem to get warm enough. He came out the same day, checked everything out and gave the unit a tuneup. We've been comfortable since and the charge for the service call was extremely reasonable. I most heartily recommend this business.

Our hvac decided to give out right before another heat wave, and a year after our warranty…read moreexpired... of course. My husband and I evaluated three vendors around the area in great detail and despite Chill coming out slightly more expensive than others, we felt they were the most thorough and comprehensive during the consultation (and the many follow-up questions I had). They were also able to squeeze us into their busy schedule so we could get AC before the heat wave! During installation, they ran into several challenges with placement of the new unit and some wiring that needed more attention. They worked through and around them to make everything work out in the end. I really appreciate their flexibility and expertise to navigate all the roadblocks without changing the scope of work. TIP: Measure the space where the unit is going to be placed and make sure the new unit will fit OR that you discuss this before the project starts.

Very quick response time, professional, and knowledgeable. Fixed my furnace quickly! This is my…read moresecond time using this company and have had only positive experiences!

We recently moved into our home and I scheduled a routine maintenance for our A/C unit. Art of…read moreComfort was prompt, communicative, and thorough. David tested our A/C unit to make sure everything was working as expected and then cleaned the outdoor A/C unit and also went up into our attic space to show us how and where our air filter goes and how to replace it, all while being very respectful about keeping things clean. We will definitely be repeat customers!

Fernando from Art of Cooling was a total savior when I was in a bind with my HVAC system! He's…read morethorough, knowledgable and a complete professional. Fernando went above and beyond to diagnose the issue at hand and had the right solution at his fingertips, every time. He presented a couple of options, and forged ahead with what I was comfortable with. He took his time to ensure everything was in tip-top shape after installation, and as a result, I have a fully operational and fine-tuned system on the precipice of a heatwave. I also appreciated that Fernando ensured everything was documented and had a zero-pressure approach. I also found Art of Comfort's pricing to be fair and transparent. Thank you, Fernando, I'm so grateful for your professionalism!

O.K., so they come out and fix heating and thermostat settings "under warranty" for free just…read morebecause they had a paid air conditioning a couple of months ago. (Really unrelated) But then, when I call to renew our service contract (which I had allowed to lapse) the service rep says "we've just serviced your system, wait six month to renew". In other words, they put their customer's interest ahead of their own. I could wax eloquent about these folks competence, it is abundant. But what prompted me to write this is their honesty: Opportunistic they are not. These are the kind of folks you want to do business with. Good neighbors building good relationships. A heartfelt "THANKS!"...It is truly good to have 'Eagle' in our town taking care of us.

​I had a great experience with Eagle Air when my AC went out. They were responsive, arrived right…read moreon time, and quickly diagnosed the issue. The technician was extremely knowledgeable and transparent about what needed to be fixed, getting the system back up and running smoothly without any unnecessary upsells or delay. ​It's a huge relief having reliable, honest air conditioning service right here in Livermore. Highly recommend them if you're looking for fast, professional local repair work! Bob the scheduler was also very easy to work with and responsive.