If you're dealing with septic issues in the Placerville or El Dorado Hills area, save yourself the time and just call AC Septic Service. Jeremiah is the real deal. We had a unique situation where our septic tank was tied into city sewage as a backup in case of power outages, since it sits lower than street level. Not a standard setup at all. I called dozens of companies and most either couldn't handle it or didn't have the equipment. Jeremiah did. He's one of the only guys I've come across with over 300 feet of hose, which made all the difference for our setup. That alone separates him from most of the competition. But beyond that, he actually knows what he's doing. No guessing, no hesitation. I've been using him since 2020, and he's been consistent every single time. Shows up, gets the job done, and does it right. Pricing is fair, especially for the level of service and capability you're getting. You're not being overcharged for someone figuring it out on the spot. If you're dealing with septic work, especially anything out of the ordinary, call Jeremiah. You won't regret it. read more

I don't know where to start about how bad this company is. My house was for sale and the buyers had them do the inspection. They took 3 days to find the tank (after I told them where it was - but what does a girl know?) Then when they crawled under my house they left a trail of debris. Icing on the cake they broke the lids during the inspection. AND I paid the owner for a perc test ( paid 60 and it costs 40) for which he never even got. I actually got work done for double their quote to make sure it was done right. They are incredibly disorganized. Avoid them! read more

Updating initial review from 4 stars to 5 stars... the new leach field was all done in the winter and had major rain storms come through several times during the work. It's been a couple months since the work was completed and I discovered one of the attached lines in the new septic field had disconnected (no leakage or immediate problem). I called John and he quickly sent out one of the guys to check things out. They were out within a half hour and they also noticed excessive settling due to the rain etc and they will be fixing the disconnected pipe, regrading my property where the work was done and cutting down the access pipes as low as possible. I am so pleased with their customer service and overall work! Very refreshing in today's environment to have a business that stands by their work/product. (I have no financial interest or friendships with this business that created this review, they just called me back, kept me updated, did the work and are following up with "after care") read more

AC Septic did an excellent job completing our long overdue septic problems!!! Thanks again for all the good work.

The main line to our septic was backed up. They quickly diagnosed the problem and cleared the main line. I was happy to get this cleared up on a Sunday. read more

AC Septic initially did a septic pump out of tank and Eric showed me the exit pipe had a crack and needed repair, Eric came back to investigate further and determined excavator was needed to dig back further to see where a good section could be located to connect replacement pipe. The crew showed up and were able to get repaired quickly and bury the system. Great Job! read more

Do not trust that Jeremiah Curtis will keep his word to you. Had repairs to my septic system in Grizzly Flats in May. I have my property for sale there. After no less than 10 attempts to have him provide a written invoice and detailed report of the repairs made since May (it's now September), still nothing in writing. I had to hire another Septic service to inspect the system as the property is in escrow. So after paying him over $3k I still don't know what he did or if his business did the work. Had to pay another company for the inspection. read more

They performed a home purchase inspection and failed to identify illegal piping and a completely blocked leach field. When called out to see why we were having issues the second tech opened the tank and immediately called the company owner to find out who inspected the tank, he saw within seconds that the wrong pipe was used and guessed as why the pipe was clogged/crushed. As others on here have said , they insisted on pumping the tank out even though the pipe was NOT flooded as the tech claimed and then came back and put the camera 10ft down the pipe and found a clog. They charged $350 for the two service calls and $495 for the pump. They never told us what they were charging and then called demanding $1200 before even sending us an invoice. Their actions have been extremely shady and the owner refuses to acknowledge they did anything wrong. I have spoken to a ton of local and non-local industry specialists and all have told me the same thing, this company did a bad job and is going to cost us $20,000-$25,000. All of the local guys knew who I was talking about before I even mentioned them by name. I have filed with the state contractors licensing board, be aware they already have pending actions against them before I filed. read more

Second time we have used AC Septic at our home. This time was an emergency, our system was backed up due to all the rain we've had up here.and probably also due to be emptied....I called and they set me up for a next day appt...sure enough, Eric called me the next am to confirm and by 2 pm he was here...not only did he empty the system, but noticed that nothing was emptying in from the house to the tanks..he dug up an are next to the tank and uncovered the end of the incoming line, which was blocked..he cleared that and everything worked as it should....Thanks Eric, we appreciate your diligence and professionalism...AC Septic will continue to be our go to... Happy in Camino.... read more

My elderly parents called this place to get their septic pumped. They gave 2 different amounts the 2 times my mom called. Then they said they were coming early on Thursday morning. Then they said it would be late afternoon. They never came and finally my mom called and was told that the driver ran out of time because he had to go to the dump. Well a phone call would have been nice. Another example of great customer service nowadays. read more

Great business to work with. Jeremiah was very nice to talk to and informative. We haven't the system pumped in 5 years per the old records and so used them as they did an inspection a few years back. Eric was friendly and helpful. All went well. Highly recommended for Pollock Pines local business! read more

I called A.C and the guys did everything they could to get my backed up septic system handled on the same day. Very Polite, respectful and got the job done quickly. Definitely worth giving a call. read more

Charged us 900 to come out and tell us they couldn't put a camera down our line to our leach field. Then quoted us 10000 to replace it and wanted half up front which is illegal as all hell. They can only ask for 10%. When they pumped our tank and charged us 900 my husband had to dig up the tank for them. Not cool Jeremiah yes you did quote me that. Plus I have the 2 receipts from the pumping and the guy coming out and telling us he couldn't run a camera. How about you start being honest. Apparently I'm not the only one you quoted 50% upfront. read more

Called AC and within 15 minuets I received a call back from the owner which in turn got me to Daniel to make my appointment. They were able to make an appointment to pump my septic quickly. On the day of pumping they were prompt and professional. They got the job done and gave me tips to keep our septic in great condition. Received follow up communication thanking me for our business.... Now thats they way to run a company kudos to the the owner for spectacular customer service... Will defiantly be using them in the future... read more

Super good people and really fast service! Jerimiah and AC crew are awesome. Rates are extremely reasonable as well. Would highly recommend!

The service I received from AC Septic was very good. I needed a pump out and inspection of my septic. I talked to Jeremiah, he was extremely helpful and friendly. Eric came out and pumped my system out and inspected it, explained how the system worked and answered all my questions. My only negative experience was the driver was 3 hours past the appointment time. He apologized for the delay, but it would have been nice to get a call saying they wouldn't make it. Still, I would highly recommend AC Septic. read more

At requested septic tank pump out, the "tech" removed a section of discharge pipe claiming it was defective and must be repaired. He left the pipe out and left, rendering the system unusable for a family of 5 for a weekend. Their next business day quote was for $1600 with a one week lead time. One of their competitors made the repair next day for $300. There are other companies available. Be aware. read more

I shopped around for a septic inspection on my real estate sale. This company was hands-down the cheapest to go with (Somerset). Since it had been pumped the year before and vacant they did not require a pumping, which another company did because they said it was too expensive to go out there. Well not this company. The pricing was very fair, and they were very quick to me communicate with me, over text and through the app. Once I paid I got my report right away. I'm a very satisfied customer and will most likely use them again in the future. read more

I had my septic serviced by sweet septic in March 2022 as I was putting my home on the market. No issues were found and the gentleman said everything looked great, operating normally. New buyer wanted an inspection and hired A C, they said it needs to be drained again and then camera put in to see what the problem is. Pumping $465, Camera $350... I would give negative stars if I could. Do not trust this company. read more

No one is ever happy when they need to call for a septic issue. However, Jeremiah and his team did amazing work, were flexible and made the process pretty painless. Those guys worked their butts off the week of Thanksgiving and assured me that they would finish on Wednesday so I wouldn't be left hanging over the 4-day holiday weekend. On Wednesday, they brought in extra guys to live up to that promise. For the first time in 14 years (when I bought my house), I don't have septic issues weighing on my shoulders or "what ifs" in the back of my mind. I can't thank the team enough for everything they did for me and my family during a very difficult time. read more

I needed to have some work done and called a few places. AC septic service reached out and started a dialog and was truly ready to address my concerns and provided a phone number for me to all, unheard of these days that seemed to be refreshing no pun intended, to have at least a voice instead of a tx message. When things change on my end I'll be calling AC Septic Service. read more

We just purchased a house and needed a septic inspection. The other septic company would not locate or dig up the tank lids. I made an appointment with AC Septic and Dean and Brian came out with the excavator and were extremely helpful with locating the tank and performing the inspection. Dean was able to provide a quote for all services over the phone which he honored after the inspection was complete and was able to provide a written estimate for all repairs that the system required by the end of day. After we closed on the house we were able to schedule the work. Again, Dean was prompt responsive and timely and honest at addressing all issues and answering any questions we had about septic system function and maintenance. I would not hesitate to recommend AC septic to anyone else needing septic service or repairs. read more

Knowledgable, reliable, and trustworthy service. I plan to use AC Septic for any future needs. Thank you team for going out of your way to help us! I highly recommend. read more

We needed a new leach field before selling our home. Dean was right on it, lining everything up and Brian and his team knocked out the job like champs. Very good experience working with this company. They were professional, courteous and efficient. Did a great job. read more

After my last positive experience with AC Septic pumping my septic tank, I "invited" them over again. The technician (Eric) arrived on time and was friendly and professional. He worked diligently with attention to detail and no mess. He offered some good advice that will help with my system health. Their price was still competitive and I was, again, very pleased with their service. Thank you. read more

Where do I start? This company came through for me. The owner, Jeremiah had his guys out with a full schedule and came out himself to do the job. The guy obliviously cares about good customer service. I felt he was very knowledgeable and someone I would do business with again. I have had good experiences with others in town, but when I was in a pinch, only AC septic answered there in hone and came through for me. Thanks again! read more

If I could give negative stars, I would. Jeremiah was recommended to my family by another company and it has been a nightmare! He came out for the estimate pretty quick, told us that he needed a 50% deposit, then never followed up. We had to contact him to beg him for another appointment. He said he'd be done in 3 weeks. Fast forward 3 and a half months later, we still have a port-a-potty and have not seen Jeremiah or had any progress. When he finally came back, he had the nerve to tell us he needed MORE MONEY for the project he never started on! read more

I was in a real bind earlier today with an overflowing septic tank due to a failed alarm, spewing sewage into my front yard. I called a bunch of places and every company quoted me 1-2 weeks out. I called AC Septic and they literally had a truck at my house within 2 hours. They pumped and washed out the tank. Soon thereafter I had a great technician named Eric who was able to quickly fix the issues with wiring and floats. He was terrific to work with. I'm not much of a Yelp reviewer but I was so impressed with the prompt response and resolution that I wanted to give them a shout-out. They will be my first call in the future if I have septic tank problems (which hopefully is a long time from now :). Highly recommended! read more

Thank the Lord for Jeremiah and family who owns and runs AC Septic! 5 days before our wedding (which took place at our home) we discovered that our septic tank alarm was on, there was a bad smell, and panic immediately set it. We did NOT need a Meet the Parents situation (the movie- where the whole yard gets covered in crap) Jeremiah answered my 7am call, calmed me down, and they came out SAME DAY. We were thrilled with the price, the service, and just their general personalities. We will never use any septic company but you guys! read more

They did a good job on short notice for a reasonable price, thanks again for draining my Septic Tank

I had AC Septic come out about 2 months ago to empty our septic tank. The worker DROPPED our septic cover into the septic tank! We called AC Septic immediately regarding this issue. We were told it was OUR fault since the wires on the septic cover were rusted. The worker had asked my son to find a rope. While he was looking for the rope, the worker dropped the cover into the tank! So, the owner said we could spend $900 to get a new/upgraded cover from them! No apology no offer to replace the damage done by THEIR worker. Nothing but trying to sell us another cover! Consumer beware! They aren't willing to stand behind their work! read more

Quick service, nice office staff, needed a septic pump and repairs per a PUD inspection letter that was sent two months after the inspections so it was a little full at my dads house in Cool. Unfortunately this was extremely expensive for a pump and a single field cap and acrylic sealing the seal on a lid - almost $1,000 for a pump and a cap and some sealer. Also, while both field service people were friendly, neither one wore masks or social distanced (even though I had a mask on and kept trying to step away and told them we were taking care of an elderly man and trying not to get him sick) and both hand wrote receipts and asked for signatures so it involved touching things that were handled by someone without a mask on. It made us very uncomfortable as we are taking care of a very old man who is in hospice in his house when neither one of these service people cared enough to wear a mask or gloves. read more

To say Jeremiah went above and beyond is an understatement when it comes to our experience with AC Septic. He took what appeared to be an impossible issue and managed to bring, what could have been an awful experience, from start to finish with exceptionally quick and thorough work. His communication was phenomenal, pricing was fair and his compassion for the position we were in was refreshing. Thank you Jeremiah for an exceptional experience and we won't hesitate to refer you in the future read more

Reliable, honest company. They were the most reasonable in our area. The driver was quick, efficient and offered tips for taking care of our tank (never been on septic before). Definitely recommend them to anyone who asks. read more

This is a great company!! Quick, responsive, honest and fair! Called after hours and texted with their. Arrival times. They took extra time to show me everything I can do on my own in the future to problem solve septic issues. They were professional and respectful! Thank you for fitting me in so quickly and identifying and resolving the issue affordably! You have my business as long as I have a tank system! Thank you! read more

Jeremiah and his team were amazing! We were on a VERY tight deadline to get a septic system inspected. Even though they were extremely busy they found time to work us in. They went above and beyond to make sure we met our deadline. They were responsive, professional, helpful and kind. The report was easy to read and understand. Thank you AC Septic for doing an awesome job, you really were a miracle worker for us. read more

So glad to have found AC Septic. They are courteous and very friendly. They were able to come the same day I called and fixed my septic emergency. Very efficient. Excellent service and very reasonable rates. Jeremiah gave me good information on how to take care of my septic system. I would highly recommend this company. read more

My husband and I moved here to Pollock Pines about 8 years ago and our house was built in 2007 and found out that our septic system has never been serviced. I called a few companies, and after speaking to Jeremiah (owner of AC Septic) I knew I found the right company. Very personable and pleasant to speak to. Our biggest problem was locating the septic tank and even with the county plans it was confusing. So we set up an appointment to have someone come out to locate it for us. DJ came out today and was such a pleasant young man and he found it for us.. now we know. Thank you, you guys for everything and look forward to the clean out in a couple of weeks. Highly recommend this company. read more

I cannot say enough great things about my experience with AC Septic. We were having a lot of trouble trying to find someone to come out and pump our tank. I called multiple companies they all were too busy. I called every company in our immediate area (Amador County) and could not get anyone to help me. I called AC Septic and the gentleman (I didn't get his name) was very sympathetic to my stress. We had spent 4 days trying to limp through with a very full tank. Although AC was also very busy. He told me that he would really try to get someone out to me and sure enough he really came through. My tank was pumped and all is good and the price was more than fair. I will not ever use any other company for my septic needs. read more

Don't even bother calling anyone else for your septic needs. Honest, quick and fair priced.